Jaylen Murray

I took your advertised price for a 2025 Jeep. Robert and Jalen wanted to increase the advertised price! Bad! Then they didn’t give me the $509 military discount and a few days after the sale t Robert and Jalen wanted to increase the advertised price! Bad! Then they didn’t give me the $509 military discount and a few days after the sale they wanted me to fill out the military discount form with a decrease in my sale price nor did they wanted to compensate me the $500. After the final sale Robert and Jalen told me to give high marks in this survey! Bad customer service all around! I would not recommend your dealership with this type of customer type dishonesty. More

by giforumdc Verified Customer Verified Customer

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The process was quick and straightforward. All involved were professional and worked to meet my expectations and accomplish a successful purchase. All involved were professional and worked to meet my expectations and accomplish a successful purchase. More

by MARKW.CLARK Verified Customer Verified Customer

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My sales person, JAYLEN MURRAY, was AMAZING! One of the BEST experiences I've had purchasing a vehicle because of him. He was patient & extremely personable! Jaylen is DEFINITELY an asset to One of the BEST experiences I've had purchasing a vehicle because of him. He was patient & extremely personable! Jaylen is DEFINITELY an asset to the company! I was not really happy with the fact that the dealership's policy, made me show PROOF of the updated vehicle on my auto ins policy - legally we are covered thru our ins for 30 days anyway but trying to locate this info, AFTER HOURS, OR I will not get a temporary tag was a bit frustrating. They initially verified my coverage so they knew I had insurance but then to get the new vehicle added after hours was tasking. NOT only did this cause delays but coming from 2 states over, the workaround did NOT sound favorable. More

by Stormy Verified Customer Verified Customer

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Honestly is the best policy for any business I saw little of it at San Antonio Dodge, Car fax, crap tried to sale sale me a car with Serious Front end Damage , ran my credit two times over a 2 little of it at San Antonio Dodge, Car fax, crap tried to sale sale me a car with Serious Front end Damage , ran my credit two times over a 2 hour span the second one was unauthorized. More

by drell2 Verified Customer Verified Customer

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Jaylen was great he was willing to help, very professional yet outgoing and relatable he made the process much easier professional yet outgoing and relatable he made the process much easier More

by B94WELLS Verified Customer Verified Customer

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Great customer service definitely recommended stoping by here again and would love to buy another car soon. here again and would love to buy another car soon. More

by aobregon3916 Verified Customer Verified Customer

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I had a fantastic experience purchasing my new Jeep! Jaylen made the entire process seamless and stress-free, and I never felt any pressure at any point. I highly recommend them to anyone looking for a Jaylen made the entire process seamless and stress-free, and I never felt any pressure at any point. I highly recommend them to anyone looking for a great car-buying experience. More

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We recently purchased a new truck and Jaylen my sales personnel was very helpful and made every step of the process easy and smooth. He took his time to show me all my options and all the vehicles that w personnel was very helpful and made every step of the process easy and smooth. He took his time to show me all my options and all the vehicles that were in stock based on my needs and budget…We do greatly appreciate every Helping hand on this dealership and the amazing experience we had. Thank you again for your great customer service. We will be back and continue using this dealership for our vehicle service and future vehicle purchase.. Jaylen thank you again for all your help, great customer service and we do appreciate it.. More

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Jaylen is great! So helpful and kind. He payed attention to our needs and preferences and answered all the questions we had. So helpful and kind. He payed attention to our needs and preferences and answered all the questions we had. More

by RICARDOPC1973 Verified Customer Verified Customer

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Jasmine & Jaylen were helpful in getting a video of the vehicle to me shortly after inquiring. This purchase was done out of state and the vehicle was shipped to me, so I understand that things may not go vehicle to me shortly after inquiring. This purchase was done out of state and the vehicle was shipped to me, so I understand that things may not go as smoothly as in person. However, there seemed to be too many things. I was not called when a time was set for a phone call, and I made arrangements to put this time aside for a phone call…which then delayed the purchase. The down payment was done in 2 payments. The second payment of the remaining balance was wrong, and I had to call to get it corrected so that we didn’t finance more than we planned to finance. I didn’t receive the paperwork in the vehicle as stated. I received the vehicle without a temporary tag, and therefore could not drive the vehicle upon arrival. More

by JOCABALLERO724 Verified Customer Verified Customer

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