I gave my review in the stars.
If you want me to submit this, don’t require me to type 15 words
If you want me to submit this, don’t require me to type 15 words
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by travistydismay1
Verified Customer
Verified Customer
Service Price Transparency
He was so friendly and helpful.
It’s hard to find people like that. He explained things to me or I could understand.
It’s hard to find people like that. He explained things to me or I could understand.
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by rayluzalvarez
Verified Customer
Verified Customer
Service Price Transparency
Dec 19, 2024 -
City Limits Nissan responded
I am glad to hear the Service team took great care of you, I appreciate your feedback and we look forward to seeing you again soon!
Thank you,
Jason Laguna
General Manager
Dec 21, 2024 -
City Limits Nissan responded
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
The process was as smooth as possible.
Jayden was knowable and easy to work with.
Jayden was knowable and easy to work with.
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by emma.benoit3
Verified Customer
Verified Customer
Service Price Transparency
Dec 17, 2024 -
City Limits Nissan responded
Thank you for taking the time to leave us your feedback, we appreciate you and hope to see you again soon! Thank you and have a great week!
Thank you,
Jason Laguna
General Manager
Great place as always!
Took care of my car as expected. Excellent customer service thank you!
Took care of my car as expected. Excellent customer service thank you!
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by ZELDA.STANFORD39
Verified Customer
Verified Customer
Service Price Transparency
Dec 12, 2024 -
City Limits Nissan responded
Thank you so much for your kind review, we appreciate you and look forward to seeing you again soon!
Thank you,
Jason Laguna
General Manager
The service was fantastic as always.
But I went in to get a oil change and tire rotation I said that my right rear tire was having a sensor light issue and the light was on when job was
But I went in to get a oil change and tire rotation I said that my right rear tire was having a sensor light issue and the light was on when job was finished I got in my truck and my tire light was on. I drove around the block to see if it would go out I saw Jayden and told him so he brought it back to the mechanic who put air in all my tires so the light went out Jayden told me that the mechanic. Forgot to check them makes me wonder what else he missed to check. This is the only time that that I received crappy service by the mechanic most of the time they do a video and show what they checked.
But I love the service they have done in the past and I’ll still recommend them
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by GUNTLEB
Verified Customer
Verified Customer
Service Price Transparency
Dec 12, 2024 -
City Limits Nissan responded
Thank you very much for bringing this to our attention, I appreciate your thorough feedback and we will utilize these comments to refine our processes so that it does not happen again. We look forward to your next visit, and hope you have a fantastic weekend!
Thank you,
Jason Laguna
General Manager
Jayden did a great job with contacting me about my
vehicle being received by towing so they can work on my key replacement. He updated me during and after the process with cost etc. He's always respec
vehicle being received by towing so they can work on my key replacement. He updated me during and after the process with cost etc. He's always respectful.
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by ADRIANABRADSHAW1
Verified Customer
Verified Customer
Service Price Transparency
Dec 09, 2024 -
City Limits Nissan responded
I am so glad to hear the team took good care of you during your recent Service visit, and appreciate you taking the time to tell us about it! If you need anything at all, please don't hesitate to reach out. Thank you and have a great week!
Thank you,
Jason Laguna
General Manager
Dec 12, 2024 -
City Limits Nissan responded
Hello, we're happy you found our staff to be so supportive during your experience here at City Limits Nissan. We are always more than happy to assist you if anything else comes up. Take care!
First of all, they keep attributing my 2017 Juke info to
my former 2013 Juke info for some reason, so I think I had been getting service recommendations based on that, then they didn't check a slow leak in
my former 2013 Juke info for some reason, so I think I had been getting service recommendations based on that, then they didn't check a slow leak in my tire after asking about it twice, then because of the confusion between the 2013 Juke and 2017 Juke, they called my third-party warranty and thus weren't able make any progress on a current issue. It's at another dealership that is saying the current issue can be resolved different/more directly than City Limits does. The car wash has held up nicely, though.
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by E
Verified Customer
Verified Customer
Dec 07, 2024 -
City Limits Nissan responded
Thank you for making us aware of this situation and I apologize for the inconvenience, we appreciate your feedback and will look into correcting your profile with the appropriate VIN. If you would like to provide any additional information, please reach out to us at 512-444-1400 at your convenience. Thanks again and have a great weekend!
Jason Laguna
General Manager
Dec 07, 2024 -
City Limits Nissan responded
After discussing this with the Service team, it seems that the warranty you have is only usable at the dealership you purchased it from. We do keep records of all vehicles under your profile, so your Service Advisor did ask which vehicle we were looking at. We have made a note that you no longer own the 2013 Juke to avoid any further confusion. I hope this clarifies things for you a bit, and I will speak with the technician about why the leak in your tire was not checked on Monday. Thanks again for your understanding and we hope you consider us again in the future!
Thank you,
Jason Laguna
General Manager
We appreciated the quick turnaround time and flexibility
with repair schedule. Being able to pick up the vehicle same-day meant a lot!
with repair schedule. Being able to pick up the vehicle same-day meant a lot!
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by pmcasarez12
Verified Customer
Verified Customer
Service Price Transparency
Dec 07, 2024 -
City Limits Nissan responded
Thank you so much for your review, we appreciate you and look forward to your next visit with us! If you need anything at all, please don't hesitate to reach out. Have a great weekend!
Thank you,
Jason Laguna
General Manager
Experience was calm and delightful, and was informative
on the vehicle purchased,thank you Kemi
on the vehicle purchased,thank you Kemi
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by ROBERTLANDMARK60
Verified Customer
Verified Customer
Service Price Transparency
Nov 30, 2024 -
City Limits Nissan responded
Thank you so much for taking the time out of your day to leave us this wonderful review, we greatly appreciate it! Welcome to the City Limits Nissan family, and have a fantastic weekend!
Thank you,
Jason Laguna
General Manager
I like to take my vehicle there because I like the
services, everyone is so friendly. Thank you for your help.
services, everyone is so friendly. Thank you for your help.
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by MONRREAL1123
Verified Customer
Verified Customer
Service Price Transparency
Nov 29, 2024 -
City Limits Nissan responded
Thank you so much for taking the time to tell us about your recent visit, I am so glad to hear the team took great care of you and we hope to provide you with many more years of excellent service!
Thank you,
Jason Laguna
General Manager
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