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Jayden Scott
Jayden Scott at City Limits Nissan
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Jayden Scott

Express Service Advisor

City Limits Nissan

4914 S I-35 Frontage Rd
Austin, TX 78745

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4.9
78 Reviews
4.9

78 Reviews

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78 Reviews of Jayden Scott

April 19, 2025

Dealership Rating
Employee Rating

Overall, mostly pleased, however the part that was ordered did NOT fix my problem with the car. They had to order another part “hoping it would fix the issue” . If it doesn’t, I have to bring is back More

by djy_1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 19, 2025

City Limits Nissan responded

Thank you for providing us with this feedback, we appreciate you and apologize for the inconvenience. We use all feedback as a training tool to ensure we are always improving our processes. Our goal is to provide a top notch experience for every guest, which includes resolving the issue the first time, and falling short of that is disheartening. If you would like to provide us with any additional information, please reach out at 512-444-1400 at your convenience. Thanks again and have a great weekend! Thank you, Jason Laguna General Manager

April 09, 2025

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Employee Rating

Advisor is an awesome worker explained everything clearly very respectful. Answered all my questions I had. More

by CARMEN2SUAREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 10, 2025

City Limits Nissan responded

Thank you for your review, we appreciate your feedback and will be sure to pass your comments along! If you need anything please reach out to us at 512-444-1400 and we'd be happy to help! Thank you, Jason Laguna General Manager

Apr 12, 2025

City Limits Nissan responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

March 28, 2025

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Employee Rating

My vehicle was under warranty when i had it towed to dealer. Tow bill was $310. I owned the vehicle out right. Had blue title in hand. While the vehicle was being worked on , under warranty, I sold the More

by mdblevins2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Sanchez, Jay Carlos, Kendra Downey, John Torres

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Mar 28, 2025

City Limits Nissan responded

Thank you for providing us with this feedback, I will look into this and touch base with you shortly. In the meantime if you'd like to provide any additional information please reach out to us at 512-444-1400. Thank you, Jason Laguna General Manager

March 26, 2025

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Employee Rating

Beautiful Staff and Dealership. Will always work their hardest to take care of you and make sure you're good to go More

by SATRICHARDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez, Jay Carlos, Eric Hernandez, Kendra Downey, John Torres

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Mar 27, 2025

City Limits Nissan responded

Thank you so much for taking the time out of your day to leave us with your kind review, we appreciate you and look forward to seeing you again soon! Thank you, Jason Laguna General Manager

Mar 28, 2025

City Limits Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 24, 2025

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Employee Rating

i’ve been coming to this dealership for many years and have loved the service and experience More

by JAZMINERIVERS0825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 24, 2025

City Limits Nissan responded

We are glad to hear the service team took great care of you! If there is anything at all we can do for you, please don't hesitate to contact us. We are always available to answer any questions you may have, and we look forward to seeing you again soon! Thank you, Jason Laguna General Manager

March 13, 2025

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Employee Rating

Took care of me as usual, Daniel Sanchez is TOPS ! Highly recommend for all service needs ! More

by CMATT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez

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Mar 14, 2025

City Limits Nissan responded

I'm so glad to hear the Service team took great care of you and will be sure to pass your comments along! Thank you for your review and have a great weekend! Jason Laguna General Manager

February 28, 2025

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Employee Rating

Jay and Johnny from Service was awesome. Worked with me on pricing. I'm a satisfied customer for life More

by SATRICHARDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez, Jay Carlos, Eric Hernandez, Kendra Downey, John Torres

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Feb 28, 2025

City Limits Nissan responded

We are so glad to hear that the Service team took great care of you, and appreciate that you took the time out of your day to tell us about it! If you need anything at all, please don't hesitate to contact us. Thanks again and have a great weekend! Jason Laguna General Manager

February 16, 2025

Dealership Rating
Employee Rating

Good communication. Quick service. Advised on future maintenance needs. Jayden was friendly and helpful. Good job! More

by Gilbert Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 17, 2025

City Limits Nissan responded

Thank you for taking the time out of your day to provide us with your feedback, we appreciate it and look forward to your next visit with us. Thank you and have a great week! Jason Laguna General Manager

Feb 19, 2025

City Limits Nissan responded

Hi Gilbert, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

February 05, 2025

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Employee Rating

I was very happy and pleased with the knowledge and service I received while getting my car serviced. More

by ezmeraldab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 06, 2025

City Limits Nissan responded

We are so glad to hear that you were pleased with your visit, thank you taking the time to leave a review! If you don't mind updating your star rating from a 1 to better reflect your experience we would appreciate it, unless of course you have an issue that we can help resolve. We are always looking for opportunities to grow and refine our efforts to ensure truly exceptional customer service for every guest! Thank you, Jason Laguna General Manager

February 03, 2025

Dealership Rating
Employee Rating

Very proffessional and friendly likeable staff . did a good job and cared about doing service excellent job More

by CADENAJUDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez, Jay Carlos, Eric Hernandez, Kendra Downey, John Torres , Andrew "Buzz" Buzzerd

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Feb 03, 2025

City Limits Nissan responded

Thank you so much for your feedback, we appreciate it and I'm glad to hear your visit with us was excellent! We hope to provide you with many more happy miles, thanks again and have a great day! Jason Laguna General Manager

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