Jay Thomas
Jay Thomas at MotorWorld Toyota

Jay Thomas

Certified Toyota Brand Manager

MotorWorld Toyota

150 Motorworld Dr
Wilkes-Barre, PA 18702

4.7
309 Reviews

Direct line: 570:820-6829

4.7

309 Reviews

Write a Review

Dealership Experience

18 yrs, 4 mos

Industry Experience

42 yrs, 9 mos

Languages Spoken

English English

309 Reviews of Jay Thomas

January 10, 2025

Dealership Rating
Employee Rating

Purchased a 2025 Rav4 with Chloe Kotzer @ MotorWorld. Her efficient service and expert knowledge of the process and the vehicle was unsurpassed! As a Toyota family we are well pleased with Motorworld, Wi More

by barbara_mrk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chloe Kotzer

Jan 11, 2025

MotorWorld Toyota responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

December 25, 2024

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Employee Rating

One of my least favorite things is new car shopping. My sales associate Paul Green and manager Jay Thomas were a pleasure to deal with. They made the process of returning my leased Tundra and leasing a More

by Stan Lobitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Green, Cami Coburn

Dec 25, 2024

MotorWorld Toyota responded

Hi Stan, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 20, 2024

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Employee Rating

well stocked,jay and paul were very helpful and great to work with.Highly recommend. More

by dmoutlaw19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Green

Dec 23, 2024

MotorWorld Toyota responded

Hi, thank you for your support! We're happy we could help. Thanks again for the recommendation, and have a fantastic day!

December 20, 2024

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Jetta was aggressive in her approach to meeting my needs. If you need a sales associate that will go above and beyond she will be a good choice More

by Bryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Margie McQuillin, Jetta Mager

Dec 23, 2024

MotorWorld Toyota responded

Hi Bryan, thank you so much for your feedback! Our team will be pleased to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 02, 2024

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Employee Rating

Juan, Jay, and Greg were great to work with. No hidden fees and a very comfortable sales experience. Very happy I gave them a chance to sell me a Tacoma. More

by STORM20258
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Rajo , Greg in finance

Dec 04, 2024

MotorWorld Toyota responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 25, 2024

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Employee Rating

I would definitely go back for our next truck at this dealership. Sales team was very easy to work with and it was a great experience. 👍👍👍👍👍 More

by Eak970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Margie McQuillin, Chloe Kotzer

Sep 29, 2024

MotorWorld Toyota responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing MotorWorld Toyota as your first choice for service!

Sep 29, 2024

MotorWorld Toyota responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing MotorWorld Toyota as your first choice for service!

September 11, 2024

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Employee Rating

Motor World offered me a trade in value on my truck that was $3000 LOWER than what was listed on their own web site app. Their appraisal was by far the lowest of the many other dealerships I have contacted More

by suscon535
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Sep 11, 2024

MotorWorld Toyota responded

We appreciate your feedback about MotorWorld Toyota. Once you brought your vehicle in for appraisal, our team was able to provide a final amount. We are sorry you did not agree with the quoted amount. Thank you for taking the time to speak with our Sales Manager, Jay Thomas. If we can still be of service to you, please contact Jay directly at 570.820.6829 or jthomas@motorworldgroup.com. Thank you.

August 02, 2024

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Employee Rating

It was a please to work with Greg Lynch. He listened very well and demonstrated excellent communication skills throughout the buying process. I would highly recommend MotorWorld Toyota. W More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Lynch

Aug 04, 2024

MotorWorld Toyota responded

Hello Tom, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 29, 2024

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Employee Rating

Greg is super awesome! He listened to what I wanted in a vehicle and found the perfect one for me!!! He explained all the new features in my brand new car! I left the deal More

by Mittcat20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Lynch

Jul 31, 2024

MotorWorld Toyota responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

July 13, 2024

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Employee Rating

The 2024 RAV4 XLE Hybrid we just purchased from Motor World is our third vehicle from this dealership. Corinna Kishbaugh was our sales person and she was very helpful in making our choice and after the More

by momzzilla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Margie McQuillin, Corrina Kishbaugh , Greg Passon

Jul 14, 2024

MotorWorld Toyota responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at MotorWorld Toyota so helpful in the purchase of your new vehicle. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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