Jay Tang

I had a great hassle free buying experience. When I walked in, I was greated by the lovely Mrs. Sharon. Jay Tang did a great job showing me around. He showed me the different cars and had great When I walked in, I was greated by the lovely Mrs. Sharon. Jay Tang did a great job showing me around. He showed me the different cars and had great knowledge. Once I knew the car that I wanted, he was great in getting the deal set up. The manager, Mike Yousif made the purchase process very easy without the annoying going back and forth to "check with my manager." I was so impressed that i putchased the car that day. I am very happy with my purchase experience. The product specialist, Johnny Pham was amazing! His knowledge of the car was incredible. He did a great job teaching me real world uses of the complicated car. I was somewhat scared of the car as I had to take my eyes off the road constantly to make adjustments. Johnny showed me how to use the built in systems to easily make the changes. I am so glad that I went back to do the training! More

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It was a pleasure to deal with Jay. He is very knowledgeable and made the process easy and stress free. He listened to my questions and concerns and was responsive. He is very knowledgeable and made the process easy and stress free. He listened to my questions and concerns and was responsive. More

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Jonny and Jay made a great team. They helped us understand which car was right for us and then have been teaching us continuously since our purchase. We know if there are any questio They helped us understand which car was right for us and then have been teaching us continuously since our purchase. We know if there are any questions or issues they will help us quickly and efficiently. Excellent experience overall dealing with the folks at this dealership. More

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Jay is the best, by far this was the best customer service experience I had in a very long time service experience I had in a very long time More

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Jonny was excellent. He explained everything in an easy to understand way- he was extremely patient with me despite my lack of technological savvy. The session was extens He explained everything in an easy to understand way- he was extremely patient with me despite my lack of technological savvy. The session was extensive but Jonny kept it interesting and went over so many aspects of my car that were relevant to my everyday usage. I definately recommend Jonny and Mercedes Benz of Sudbury! More

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I picked up my new GLC 300 on Tuesday, August 13th. Jonny gave me a very comprehensive and worth-while training session on the car. His knowledge of the MBUX infotainment system is superb! My salesman Jonny gave me a very comprehensive and worth-while training session on the car. His knowledge of the MBUX infotainment system is superb! My salesman, Jay Tang, was great as well. I relied on him to get all the paperwork done on time and he even got my inspection done quickly. Sales manager Nick was very friendly and made us feel at ease. Thanks to Josue in finance for getting all my paperwork done quickly for the loan and being very friendly and courteous to me and my wife. I worked with Dan in parts to get the complete set of rubber mats for the car, and he was very helpful. More

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Jonny is very helpful as he guided us driving the new car, he is very patient and knowledgeable, it made our life much easier for driving a new car with newer technology we hadn't exposed to. car, he is very patient and knowledgeable, it made our life much easier for driving a new car with newer technology we hadn't exposed to. More

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Jonny was incredibly kind, patient, and professional! He imparted a wealth of information and then kindly gave me paperwork to refresh my memory! He imparted a wealth of information and then kindly gave me paperwork to refresh my memory! More

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I had the privilege of working with Jonny Pham at Mercedes Benz Natick, and his service exceeded all expectations. Jonny meticulously guided me through every essential detail, ensuring that I felt co Mercedes Benz Natick, and his service exceeded all expectations. Jonny meticulously guided me through every essential detail, ensuring that I felt confident and even a bit "spoiled" as a new Benz owner. His ability to highlight the excellence of my car's design truly showcased his expertise and passion for the brand. Jonny's introduction was both natural and easy to understand, tailored specifically to my needs. His explanations made even the most complex features accessible and enjoyable. As a testament to his thoroughness, before my long drive to another state, Jonny helped me test the SOS call function and ensured my tire pressures were correctly set. I couldn't be happier with the orientation Jonny provided. His exceptional service made the experience of learning about my new Benz's fancy functions delightful. I wholeheartedly recommend Jonny Pham for anyone looking for an outstanding car buying experience. Thanks so much, Jonny Pham and Jay Tang! More

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Jay was very accommodating, and knowledgeable. My experience from shopping to purchasing was smooth, pleasant and efficient. He and Dynae really helped me find the perfect certified preowned GLE My experience from shopping to purchasing was smooth, pleasant and efficient. He and Dynae really helped me find the perfect certified preowned GLE. I really appreciate the help! Thanks MB natick! More

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