Jay Rosenthal | Page 2

Service dept does not honor appointment times. Took 2 1/2 hours for routine oil change. It's a headache every time I go there for routine maintenance but this was the longest wait time. It takes m Took 2 1/2 hours for routine oil change. It's a headache every time I go there for routine maintenance but this was the longest wait time. It takes me 1 hour round trip to get there and the wait. And then this has to be done every 3-4 months! Two managers standing there had no solution for this problem that was right in front of them and letting it happen! They have no respect for your time and effort. I would not recommend this service dept to .anyone. More

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My experience with Honda of Valley Stream was GREAT! ! From speaking with a Ramon the sales rep on the phone to physically stepping into the dealership EVERYONE was welcoming and offered help. Nikolaos ! From speaking with a Ramon the sales rep on the phone to physically stepping into the dealership EVERYONE was welcoming and offered help. Nikolaos Tserpelis who greeted me first ( FIVE STARS TO HIM ) was the sales rep that helped me purchase my new vehicle. He is very knowledgeable and helped me make the right purchase for my budget. I am very happy with my new SUV & I wished more Honda dealerships were more focused on the customers needs rather than trying to make a quick sale. I felt very comfortable here and didn’t feel any pressure to buy right away…. like the other dealerships I visited. HONDA of VALLEY STREAM has a GREAT TEAM keep doing what you guys do, will DEFINITELY go back for future needs. Thank You So Much =) I do wish I was offered a better intrest rate but other than that everything was lovely. More

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Paul Goldstein is a wonderful salesman. We bought our first Odyssey from him back in 2011. Needing two vehicles at once in December, we returned to Honda of Valley Stream, hoping he would We bought our first Odyssey from him back in 2011. Needing two vehicles at once in December, we returned to Honda of Valley Stream, hoping he would still be there. Paul is honest and knowledgeable, warm and friendly. He helped us through the buying process with a minimal amount of stress. He advocated for us to be able to trade in our daughter’s car. With Paul, our purchase experience was excellent. Many thanks to Paul and Valley Stream Honda. More

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Let me start by saying that I have used this Dealership and leased several personal vehicles for over 12 years now and my Sales Consultant is Mr. Willis Tucker. So over these last 12 years a lot has chang and leased several personal vehicles for over 12 years now and my Sales Consultant is Mr. Willis Tucker. So over these last 12 years a lot has changed in the world and that includes the auto leasing/ purchasing process. The issue that I came across in my last transaction is too complicated to attempt to detail. However, my first emotion was to vent my frustration with a negative review and never return. What would that have accomplished, I'm not sure? I did however take it upon myself to reach out to the General Manager, Mr. Jay Rosenthal who immediately returned my call and invited me to his office to explain what my issue was. He listened to me, he explained a few things that added some clarification to the picture but without hesitation understood from my prospective what the issue was and resolved things right away. I have gained much more respect and trust from this business after sitting down with him. This experience shows that any good relationship's foundation of trust is built on good, clear and transparent communication both listening and talking. I'm very happy that before I unilaterally broke this relationship based on what may have been a situation that could have been broken down and explained better, I had the opportunity to strengthen it by this interaction with the General Manager, Mr. Jay Rosenthal. I can say that it is now quite apparent to me why he is the General Manager at this establishment. I strongly encourage patronizing this business as I have done over the past 11 years and will continue to do so in the future. More

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From. start to finish, Jay and Nico makes my car shopping experience very easy. TY start to finish, Jay and Nico makes my car shopping experience very easy. TY More

by suzieq1118 Verified Customer Verified Customer

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Everyone was absolutely lovely. Gary Lin was a pleasure to deal with and I would highly recommend this dealership. Gary Lin was a pleasure to deal with and I would highly recommend this dealership. More

by tarannemail Verified Customer Verified Customer

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Great! Made the process of purchasing my HRV very easy.Will definitely recommend Honda Valley Stream dealership. Made the process of purchasing my HRV very easy.Will definitely recommend Honda Valley Stream dealership. More

by filomenavr Verified Customer Verified Customer

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Great atmosphere! Quick and Easy! Would recommend to others to come and see Ada oveles! others to come and see Ada oveles! More

by HSAHEBZADA0 Verified Customer Verified Customer

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Thank you to Mr. Niko, Manager Jay and the Team at Valley Stream, for making my purchase a pleasurable and efficient one. They went over and beyond, in addition to surprised me by ensuring I got my car well Stream, for making my purchase a pleasurable and efficient one. They went over and beyond, in addition to surprised me by ensuring I got my car well before time. Thanks again!! More

by jreid6120 Verified Customer Verified Customer

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Friendly and knowledgeable group. They made the process as easy as possible from start to finish. Thank you Jay! as easy as possible from start to finish. Thank you Jay! More

by christopher.dambrosio87 Verified Customer Verified Customer

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