Jay Mazzola

Jim was very helpful and personable. He made the experience enjoyable. He explained everything in the car thoroughly and answered every question we had. The manager was able to help me g He made the experience enjoyable. He explained everything in the car thoroughly and answered every question we had. The manager was able to help me get to a price that worked with me. Lastly, the business manager was great with getting my warranty set up and explaining everything. More

by manda13dal Verified Customer Verified Customer

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What a wonderful dealership! Everyone is so friendly and will go out of their way to get you exactly what you want. Everyone is so friendly and will go out of their way to get you exactly what you want. More

by ESK102 Verified Customer Verified Customer

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Jim Helmig is an excellent salesman and the entire team at Piazza are so professional. This isn't my first purchase at Piazza; I went back because the dealership makes me feel like a part of their family. at Piazza are so professional. This isn't my first purchase at Piazza; I went back because the dealership makes me feel like a part of their family. I never felt rushed and found the entire experience very pleasant. I am so grateful to Jim for selling me such an awesome car! Thank you Jim! More

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Friendly, knowledgeable, efficient . It was a pleasure dealing with the sales and finance department. Thanks It was a pleasure dealing with the sales and finance department. Thanks More

by eileenblair129 Verified Customer Verified Customer

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Close to our home. Nice employees and willing to work with us. Finance department was easier than we thought. Nice employees and willing to work with us. Finance department was easier than we thought. More

by joanneward303 Verified Customer Verified Customer

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Very professional Honda dealer High quality recommend higher rate all worker very fast and polite 👍 higher rate all worker very fast and polite 👍 More

by quyentrance Verified Customer Verified Customer

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After having very unpleasant experiences with two other Honda dealers, I had very a pleasant experience with both parties that I initially chatted with on your website on 6/27. They passed my request to J Honda dealers, I had very a pleasant experience with both parties that I initially chatted with on your website on 6/27. They passed my request to Jim Helmig who promptly called me. I informed him of my interest in the CRV LX and he promptly responded via email with a very fair itemized price quote and a photo of the car. He agreed to hold the car until today 6/28. When I informed him that I was waiting for a transfer into my checking account he assured me that the dealership would hold the check until Monday if necessary. I later requested the VIN number for my insurance and then exchanged a few phone calls and emails with Jim later that evening regarding additional questions and clarifications. He promptly responded via email and phone. Jim’s prompt, friendly, and transparent actions enabled me to quickly feel confident in coming to Piazza Springfield which is nearly an hour from my home. Jim was gracious and friendly when I met him and promptly showed me the vehicle, accompanied me on a test drive and explained the many car functions. I am pleased with the car as it handled the highways on my lengthy drive home very well. I will be happy to return to Piazza Springfield for future maintenance and inspections. While waiting at different times when Jim stepped away, 3 of your other employees quickly approached me to ensure that I was being helped. Chelsey was very pleasant and prompt with the financial process all making me feel welcome and comfortable at your dealership. Being greeted by sales manager Jay Mazzola was also pleasant and appreciated. Thanks to all but especially to Jim! More

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They treated me very nice. They were patient and respectful when showing me around to take a look at the car. Very friendly environment and clean. They were patient and respectful when showing me around to take a look at the car. Very friendly environment and clean. More

by beatricehanson Verified Customer Verified Customer

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Jim is friendly, extremely knowledgeable, helpful, and patient. He listened patiently, got all of our questions answered, worked with our schedule for pick up (outside of the norm) and made our buying exp patient. He listened patiently, got all of our questions answered, worked with our schedule for pick up (outside of the norm) and made our buying experience really pleasant. Damien in finance added to all of that, helping us to make educated decisions about our options and doing so in a kind and friendly way. We had a wonderful buying experience at Piazza and are grateful for Jim and Damien!! More

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Everyone is very nice. Bought my last car here. Sales and service are great. They are always willing to please the customer. Bought my last car here. Sales and service are great. They are always willing to please the customer. More

by ltrav1112 Verified Customer Verified Customer

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