Jay Malkowski | Page 13

Amazing customer service. The best I have dealt with at a dealer. I will continue to do business with Russ Darrow for the long term. dealer. I will continue to do business with Russ Darrow for the long term. More

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Easy to schedule an appointment, clean very advanced, modern facility,polite, helpful stuff, very convenient and comfortable waiting room with tv, coffee and snacks bar, place for kids. modern facility,polite, helpful stuff, very convenient and comfortable waiting room with tv, coffee and snacks bar, place for kids. More

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Jay was great to work with. Very efficient. Very knowledgeable. He explained everything in a way I could understand. I was in and out very quickly. knowledgeable. He explained everything in a way I could understand. I was in and out very quickly. More

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Great service without an appointment Came in because my window wouldn't roll up and didn't have to wait to get it looked at. Was told by Jay that it would have taken 4 days to get the new Came in because my window wouldn't roll up and didn't have to wait to get it looked at. Was told by Jay that it would have taken 4 days to get the new part but he told them to overnight it. Came back in the next day and they installed the new master switch and was on my way. New building is great and so far the staff is amazing to work with. More

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Courteous knowledgeable prompt Once again jay malkowski analyzed current needs of my car, knew about the car’s history and provided appropriate service in a reasonable amount of tim Once again jay malkowski analyzed current needs of my car, knew about the car’s history and provided appropriate service in a reasonable amount of time—while I waited. Thanks for his concern and sensitivity to costs. More

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Great, clean, staff courteous, very detailed information on vehicle. Jay was excellent answering all questions and concerns. Informed me of what was required versus other things that could wait and not safe on vehicle. Jay was excellent answering all questions and concerns. Informed me of what was required versus other things that could wait and not safety related. Allowed me to make a most informed decision on scope of repairs. More

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I was impressed with the great service. I got in right away and the Service technician was fast but thorough. I will be back when my other cars need service. away and the Service technician was fast but thorough. I will be back when my other cars need service. More

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Great Customer Service! I had some tires mounted and balanced. As always, I experienced great customer service. Mounting/balancing price was very reasonable too. Thanks Jay f I had some tires mounted and balanced. As always, I experienced great customer service. Mounting/balancing price was very reasonable too. Thanks Jay for all your help! More

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Excellent Great Customer Experience. Everybody very friendly. Have been a Russ Darrow customer for over 30 years. Will be going to the new location for future n Great Customer Experience. Everybody very friendly. Have been a Russ Darrow customer for over 30 years. Will be going to the new location for future needs More

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Excellent service I had a great experience with Jay at Russ Darrow on Brown Deer road. He provided me with a loaner car so I wouldnt be stranded at work or having to wa I had a great experience with Jay at Russ Darrow on Brown Deer road. He provided me with a loaner car so I wouldnt be stranded at work or having to wait for aervice that was unforeswwn when I scheduled appt. He orobided me with recommendations and timeline for next service. More

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