Jay Lettieri

minimum wait time and excellent service overall had been to other dealerships before and most of them were not that good as here in Massapequa Jay, our service advisor, is exceptionally courteous, pro been to other dealerships before and most of them were not that good as here in Massapequa Jay, our service advisor, is exceptionally courteous, professional and very knowledgeable in what he does and recommends Service level well corresponds to high class cars place highly recommended More

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Very unprofessional. They called me in as par of an emission campaign. The van came back and the check engine light was on. I sent it back and as they were driving the va They called me in as par of an emission campaign. The van came back and the check engine light was on. I sent it back and as they were driving the van they claim the engine blew. The van was working before they started working on the emission and now the van has no engine. They are not taking any responsibility claiming it was a coincidence that the engine died under their care. More

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The service department is excellent and they take great care of you. They are professional courteous and helpful care of you. They are professional courteous and helpful More

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Massapequa Mercedes Benz is the best dealer on Long Island to service the Sprinter vans. Paul and Jay deliver every time we go there for maintenance. Island to service the Sprinter vans. Paul and Jay deliver every time we go there for maintenance. More

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Always professional and courteous. What a pleasure to deal with whether a new vehicle or service. What a pleasure to deal with whether a new vehicle or service. More

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Albert Salib is phenomenal to work with. He is extremely experienced with the Mercedes Benz Product. His customer service skills are beyond compare. So much so, that my family and I have pur He is extremely experienced with the Mercedes Benz Product. His customer service skills are beyond compare. So much so, that my family and I have purchased a all our cars from him. He even takes care of the service appointments for us and there service team is great as well. Jay & Julia are great in service. Make sure to see Albert Salib if you want to buy a new car, he will fight for the best deal for you!!!! Thank you More

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This guy never uses the word « no »! Excellent service and very quick service. Had my van back with major recall in less than 24h.) Excellent service and very quick service. Had my van back with major recall in less than 24h.) More

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Jay Latteri was professional in every way got the job done and got me back on the road as fast as possible done and got me back on the road as fast as possible More

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Took care of our issues right away, everyone was friendly and knowledgeable. Paul and Jay are always very helpful. and knowledgeable. Paul and Jay are always very helpful. More

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Excellent service. No complaints. Both service advisor where great. Parts man very knowledgeable. Staff at pick up very attentive No complaints. Both service advisor where great. Parts man very knowledgeable. Staff at pick up very attentive More

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