Jay Lee

The service department does not really live up to my expectations-appointments seem available when making them online, but upon arrival it feels like it’s first come, first served. And there are NEVER a expectations-appointments seem available when making them online, but upon arrival it feels like it’s first come, first served. And there are NEVER any loaner vehicles available More

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Very good help full very happy come back and recommend to my friend and family my friend and family More

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Staff have ALWAYS been helpful, polite, explained everthing going on. Robert was great 6/17/24. everthing going on. Robert was great 6/17/24. More

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STAY AWAY FROM THIS DEALERSHIP I bought a used vehicle here on Monday 4/1. I was approved for a loan, signed the paperwork, left with the car. Prior to getting the car I did ask if it would be detailed be here on Monday 4/1. I was approved for a loan, signed the paperwork, left with the car. Prior to getting the car I did ask if it would be detailed because it was dirty. The salesman Jay assured me that it would be detailed when I picked it up. It was not. Literally the same as it was when I test drove it. I spoke with a different guy and his excuse was "oh we get so many cars that come in and they are so dirty we can't possibly get the car totally clean." I said I could do a better job. I took a baby wipe and showed him some dirt that came up in the cup holder. He said "yes you or I could do a better job". Guy, It is YOUR JOB to get a car clean. There was still dirt in the cup holders, food or something in between the seats. A quick wipe with a wet cloth could fix it. There was also a situation with the head manager YELLING at one of the employees. He was so loud, everyone heard him and he was VERY UNPROFESSIONAL. He even threw something at the wall. I should have taken this as a sign to leave. This is just the beginning. I take my vehicle home after purchase. No problem I'll just clean it myself. Fast forward to Friday 4/5 and I get a call from the finance guy Shah saying that I need to pay them $1000 because he didn't do the loan paperwork correctly. I checked my paperwork to make sure and the contract i signed does not match what he is telling me. I was also not informed of this while at the dealership. I had put all the money I had for a down payment. If the loan I was approved for was a different amount then why was I not notified of this when we discussed the loan? This guy had two days to get the paperwork right and then waited until I had signed and left to tell me he messed up. WORST DEALERSHIP EXPERIENCE EVER. DO NOT GO STAY AWAY. More

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I found place very organized and customer focus. I picked up my new car within a reasonable time. I picked up my new car within a reasonable time. More

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Probably the best car buying experience I have ever had. Jay Lee was highly professional and very patient. Along with his sales manager Abe, they provided a straight-forward and excellent deal for our new Jay Lee was highly professional and very patient. Along with his sales manager Abe, they provided a straight-forward and excellent deal for our new Sante Fe Hybrid. More

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Excellent service department, I always service my car there Sean is our service advisor, he is always helpful. there Sean is our service advisor, he is always helpful. More

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Excellent for everything Especially, senior advisor Jay Lee was very awesome!! He help me perfectly!! Lee was very awesome!! He help me perfectly!! More

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My salesman, Jay Lee was superb both on the phone and on person! He was personable and professional. person! He was personable and professional. More

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Thank you for taking the time and effort to help us get a great car. great car. More

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