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Jay Lazaro

Overview Reviews (151) Inventory (803)

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Jay Lazaro

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Jay Lazaro

Service Advisor

O'Meara Ford

400 West 104th Avenue
Northglenn, CO 80234

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4.3

151 Reviews

Overview Reviews (151) Inventory (803)

4.3

151 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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151 Reviews of Jay Lazaro

October 06, 2024

Dealership Rating

Employee Rating

They are berry generation and nice people. Also they take care and worry and try to solve your issues. Also they take care and worry and try to solve your issues. More

by argelia72

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 07, 2024 -

O'Meara Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at O'Meara Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Timothy Cordova Digital Manager social@omearamotors.com

September 24, 2024

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Employee Rating

I have dealt with this dealership for over 30 years and they are the best in the business. they are the best in the business. More

by IERB3

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tammy Richards

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Sep 24, 2024 -

O'Meara Ford responded

Thank you for your business and loyalty over the past 30 years. We appreciate you taking the time to leave us a five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Timothy Cordova Digital Manager social@omearamotors.com

July 15, 2024

Dealership Rating

Employee Rating

Always take my vehicle to Omeara. Love the crew they always take great care of my vehicles! Love the crew they always take great care of my vehicles! More

by automotivecosmedics

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nick Trujillo, Mike Scullion, Eugene Katz, Earl Golos, Shaun Lewis

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Jul 15, 2024 -

O'Meara Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Timothy Cordova Digital Manager social@omearamotors.com

September 28, 2023

Dealership Rating

Employee Rating

The service department sucks bought a vehicle on the September 8 n it is the 27th and the service department never called me to fix our dashboard September 8 n it is the 27th and the service department never called me to fix our dashboard More

by Emiliog51090

Service Price Transparency

Workmanship

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Recommend Dealer

Other Employees Tagged: Nick Trujillo, Mike Scullion, Eugene Katz, Earl Golos, Shaun Lewis, Hector Gallegos , Joey Doyle, Miranda McDermott

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Oct 01, 2023 -

O'Meara Ford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Your review has been brought to the attention of management and a representative will be in touch with you soon.

September 13, 2023

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Employee Rating

Omeara ford is the best got me in for an oil change in no time and very efficient ! time and very efficient ! More

by taaylorsweaat

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nick Trujillo, Mike Scullion, Eugene Katz, Earl Golos, Shaun Lewis , Joey Doyle, Miranda McDermott

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Sep 13, 2023 -

O'Meara Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 19, 2023

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Employee Rating

I’ve never dealt with this level of unprofessionalism. I never actually met my service rep. It was always his day off, in another department, running late, or just simply not around eve unprofessionalism. I never actually met my service rep. It was always his day off, in another department, running late, or just simply not around every time I came in. I had no idea what was going on with my vehicle. Was told it was ready to be picked up three different times. And never had satisfactory repairs done. I still have three free oil changes and won’t be using any of them at this dealership. Or any other services again. More

by Usmcjake

Service Price Transparency

Workmanship

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Recommend Dealer

Other Employees Tagged: Mike Scullion

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Aug 24, 2023 -

O'Meara Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. Your issue has been brought to management, and a manager will be in touch soon.

August 05, 2023

Dealership Rating

Employee Rating

Miranda and Mike were fantastic. Jay was the worst Service rep I ever dealt with. He never returned a call and my car was there for 5 days. Ridiculous Jay was the worst Service rep I ever dealt with. He never returned a call and my car was there for 5 days. Ridiculous More

by prbakes

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Bultje, Nick Trujillo, Mike Scullion , Miranda McDermott

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Aug 08, 2023 -

O'Meara Ford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Your review has also been brought to the attention of management and a representative will be in touch with you. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 27, 2023

Dealership Rating

Employee Rating

The very best group of informed guys in the business. I love the service here I love the service here More

by Xtenforward

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nick Trujillo, Mike Scullion, Eugene Katz, Shaun Lewis , Miranda McDermott

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Jul 27, 2023 -

O'Meara Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 16, 2023

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Employee Rating

Gets the job done. Easy to work with. Long wait for recall-was several months. Easy to work with. Long wait for recall-was several months. More

by ames0716

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 16, 2023 -

O'Meara Ford responded

Thanks for sharing your thoughts about your experience with O'Meara Ford. We appreciate your business and hope to see you again soon!

July 13, 2023

Dealership Rating

Employee Rating

Took them a couple of trips and visits to fix the issue I was having, but eventually they were able to solve everything. Staff is friendly and helpful. was having, but eventually they were able to solve everything. Staff is friendly and helpful. More

by sabrinadegroot13

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Miranda McDermott

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Jul 14, 2023 -

O'Meara Ford responded

Thank you, Sabrina, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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