Jay Johnson
Jay Johnson at Conicelli Toyota of Springfield
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Jay Johnson

Used Car Sales Manager

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.7
80 Reviews

Dealership Experience

17 yrs, 5 mos

Industry Experience

17 yrs, 5 mos

Languages Spoken

English English

4.7

80 Reviews

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80 Reviews of Jay Johnson

October 26, 2024

Dealership Rating
Employee Rating

Thank you for service and respect customers and you give value of your cars to us interdueced God bless you all More

by BERHANUELIGO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 28, 2024

Conicelli Toyota of Springfield responded

Thanks for the five star rating; we appreciate your business. Paula d., Customer Relations

August 10, 2024

Dealership Rating
Employee Rating

Excellence, patience understanding, caution, meticulous. The company has what it takes to get the job done. More

by LEEMU08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Brian Coffin

Aug 12, 2024

Conicelli Toyota of Springfield responded

Thanks so much for the five star review; we appreciate your business. Paula d. Customer Relations

July 12, 2024

Dealership Rating
Employee Rating

Thought the buying cash with an appt. should have been completed much faster. The detailing was terrible. I could’ve done 100x’s better. Have a family member that is employed at. Toyota More

by tzap04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Bob Mosca, Tom Moore , Dayna was great!

Jul 16, 2024

Conicelli Toyota of Springfield responded

I am disappointed to read this review regarding your recent buying experience with our Toyota dealership. I apologize for any inconvenience you had. I did share your review with our GSM and Used Car managers. I hope that someone has already reached out to assist you with these concerns. If not, please let me know. Paula DiGiacomo, Customer Relations, 610-828-1400 x 1213

May 31, 2024

Dealership Rating
Employee Rating

They were able to meet my need. Thanks to Bob, Jay and other team members. More

by WHITECL2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Mosca

Jun 03, 2024

Conicelli Toyota of Springfield responded

Thank you for the opportunity to assist you with the purchase of your new vehicle! Paula d., Customer Relations

April 22, 2024

Dealership Rating
Employee Rating

Comfortable waiting area. Nice people to do business with. Scheduling is easy. And remainders is on point More

by iskujuja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Conicelli Toyota of Springfield responded

Thanks so much for reviewing our dealership. We appreciate it. Paula d., Customer Relations

March 27, 2024

Dealership Rating
Employee Rating

Very understanding and helpful with find the right vehicle for me. Great with patience and time. More

by Breyana Ball
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Mosca

Mar 27, 2024

Conicelli Toyota of Springfield responded

Many thanks for this great five star review. We appreciate the positive feedback and your business. Paula d., Customer Relations

December 21, 2023

Dealership Rating
Employee Rating

BobMosca & thesalesmanager took control of my lease ending and sold me the car. Fabulous experience! More

by Smortyc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 26, 2023

Conicelli Toyota of Springfield responded

Thanks so much for this great five star review. Your positive feedback is greatly appreciated. Paula D., Customer Relations

December 04, 2023

Dealership Rating
Employee Rating

Very professional, very courteous, accommodating, Took the time to go over everything, A pleasure to do business with and knowledgeable More

by Harrytara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2023

Conicelli Toyota of Springfield responded

Thanks for the five star review and positive feedback. I'll be sure to share this with our sales team. Paula D, Customer Relations

August 04, 2023

Dealership Rating
Employee Rating

Bob Mosca is very approachable ,explained everything about the car, did drive car to my address since I was little nervous to drive the car in high way, entire process was very smooth.thank you! More

by nairjaysree
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Mosca, Tom Moore

Aug 07, 2023

Conicelli Toyota of Springfield responded

So happy to read about your recent buying experience with Bob Mosca and our Springfield dealership. We agreatly appreciate your business. Paula D., Customer Relations

August 02, 2023

Dealership Rating
Employee Rating

Great dealership with great people working there in service i sales in bodyshop in parts so everyone is great asset to this dealership this is my honest opinion and i love everyone great customer servi More

by Sammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Conicelli, Jack DePre, Malcom Johnson, AJ Vanhart , Walt Cornick, Louis Delos Santos

Aug 03, 2023

Conicelli Toyota of Springfield responded

Thanks so much Sammy for this great review. We appreciate the positive feedback and your business. Paula D., Customer Relations

Aug 03, 2023

Sammy responded

I have been a customer of conicelli dealership since 4 years and to be honest everyone is so friendly and great service i love all the department there because i deal with them services,parts,sales,body shop,finance front desk all of the workers are so friendly and have a high quality of customer service i know couple workers there personally like Kayal From sales he is like my brother he the one brought me there because of Kayal my family member Baught couple cars and I bought couple cars just because of Kayal and i know ben from body shop they are all so friendly and great people work all of them is a great asset to this company keep up the great work guy’s love you all From sam saleem Uspk last mousine llc

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