Jay Irwin

It was a pleasure to work with Wayne at Irwin. They made the process of returning my car and getting me into a new vehicle very easy. Very professional dealership. And I always liked there service They made the process of returning my car and getting me into a new vehicle very easy. Very professional dealership. And I always liked there service department as well. More

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The dealership and their work are clean and professional. Happy every time I recommend this dealership Happy every time I recommend this dealership More

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Price gougers with xx games. Listed a 2019 car for so much money that they attempted to tell me I need to put down 4.5k for the bank to approve a finance....with over 765 credit Listed a 2019 car for so much money that they attempted to tell me I need to put down 4.5k for the bank to approve a finance....with over 765 credit LOL. They attempted to xx me to say its because of equity I'd be rolling in...which was 2.5k...which actually means nothing because I had already said I'd be putting down 2k negating any real negative equity rolled in regardless. So in reality....they priced a car so high that the bank doesn't value the car at their price AT ALL thus needing to put down almost 5k for the financed value to actually match what the car is worth. The response was "well we have people interested". GOOD LUCK. SCHEMERS. More

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Sales and Service I cant say enough about the Irwin Mazda Team. They have all of my Trust and Confidence! My sales experiences have always been hassle free and no pre I cant say enough about the Irwin Mazda Team. They have all of my Trust and Confidence! My sales experiences have always been hassle free and no pressure. Plus, I recently took my vehicle in for service and arrived much earlier than my appointment time. The team was very helpful in getting my vehicle in ahead of schedule and I was out well within an hour. I would not go anywhere else for my sales or service needs. The team is always fast, friendly, accommodating and the atmosphere is always comfortable. I love this place. More

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Amazing Customer service and deal It is my second purchase with the salesman John didn’t realize this type of excellent service still exists John made the transaction comfortable amaz It is my second purchase with the salesman John didn’t realize this type of excellent service still exists John made the transaction comfortable amazing value and price . It is my second purchase with the salesman and it only got better from the sales transaction to the service department it couldn’t have been any better More

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Excellent Dealership Experience After doing thorough research on the type of car I wanted to lease, I then arrived at Irwin Mazda in Freehold, N.J. with more than a little trepidatio After doing thorough research on the type of car I wanted to lease, I then arrived at Irwin Mazda in Freehold, N.J. with more than a little trepidation since I had never leased before or had any history with Mazda. Within minutes after meeting Gwen at the front door when I walked in, all my angst evaporated. She was extremely personable, professional, knowledgable, and efficient. She was never pushy and took all the time I needed to answer my questions. And when I did make my final decision, she went out of her way to procure the exact model I wanted. I could never overstate what a great asset she is to that company! Also, thanks to Mr. Irwin who took the time to meet me the first day and offer his help. When the day came to pick up the vehicle I had the pleasure of meeting Charlie from the finance department. He made the whole process quite painless! Oftentimes, these transactions can be lengthy and laborious, but with his efficiency and sense of humor, I felt at ease and was able to choose the correct lease for my needs. I have rated this dealership with a 5 star review since that was my experience in every way. More

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What a refreshing experience! Went to Irwin Mazda to lease my dream car and trade in my old one. What a pain free experience; Working with Jay, Gwen and Charlie was seamless and en Went to Irwin Mazda to lease my dream car and trade in my old one. What a pain free experience; Working with Jay, Gwen and Charlie was seamless and enjoyable. I was in and out pretty quick and felt no pressure whatsoever. Compared with some other places, Irwin Mazda stand above all. I have finally found a dealer I feel comfortable with and look forward to coming back for my next car. Lovely people, who genuinely want to help and dont mess around! Great job! More

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Attentive & Professional From the very first contact through the delivery my daughter and I were treated with the utmost of professionalism and respect. The entire purchase t From the very first contact through the delivery my daughter and I were treated with the utmost of professionalism and respect. The entire purchase transaction was smooth and easy. Many thanks to Travis, Jay, Charlie and Jeff. This is what a purchase should be! More

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Satisfied long term customer I'm on my 3rd vehicle with this dealership. Have had consistently excellent interactions with Jay, Gwen, and Charlie. This group listens, and provid I'm on my 3rd vehicle with this dealership. Have had consistently excellent interactions with Jay, Gwen, and Charlie. This group listens, and provides honest feedback. Always prompt, courteous, helpful and knowledgeable. Service department is excellent. If anyone I know is in the market I would recommend they visit the folks at Irwin before they make a decision. More

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