Jay Fralin | Page 5

The following is "why" i am giving this review: This is the 3rd new Subaru that i have bought from Jay Fralin at Miller Subaru. I looked at a number of other makes before deciding to go back to S This is the 3rd new Subaru that i have bought from Jay Fralin at Miller Subaru. I looked at a number of other makes before deciding to go back to Subaru and the hard-sale treatment from the salespeople completely ran me out. Jay Fralin is lay-back, not pushy, up-front, very knowledgable and friendly. It was great doing business with him. Very happy with my new Impreza. More

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I am a returning Subaru Buyer and was vey pleased with the first experience with Jay Fralin and Miller Subaru. I thought of no other dealers when I needed a new car. As suspected, Jay went above and bey the first experience with Jay Fralin and Miller Subaru. I thought of no other dealers when I needed a new car. As suspected, Jay went above and beyond to see I got the best price for my new car and he made the whole experience quick and easy. I would wholeheartedly reccommend the salesman and the dealership for anyone buying or leasing a new vehicle Dirck McDowell More

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Shopping for a new car at Miller Subaru was a pleasant Shopping for a new car at Miller Subaru was a pleasant and stress-free experience. It was with some anxiety that I thought it would be a high pressu Shopping for a new car at Miller Subaru was a pleasant and stress-free experience. It was with some anxiety that I thought it would be a high pressure sales pitch from the dealership, but surprise, surprise it was no pressure situation. The salesman that helped me through the process, Jay Fralin was very helpful, informative, and made everything go so smoothly. I will recommend Miller Subaru to friends and family, and thanks again to Jay Fralin. I love my new 2012 Forester! Carole Fisher More

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I priced Foresters at three dealerships on-line to obtain a new Subaru for my wife. We had owned 3 Subarus previously, a wagon (12 years), sedan (8 years) and Legacy wagon (3 years). Miller & another deale a new Subaru for my wife. We had owned 3 Subarus previously, a wagon (12 years), sedan (8 years) and Legacy wagon (3 years). Miller & another dealer were forthcoming, their offers consistent information disclosed in my research. Christina the contact from internet sales was by far better in terms of follow-up and addressing my initial questions. Upon arrival at the dealership, I was connected with Jay Fralin, of the Sales staff. Jay is an experienced salesperson who understood my needs and attempted to accommodate them. He was honest and information he provided was consistent with my research pertaining to the vehicle and pricing. He did not atttemt to employ pressure or questionable sales tactics. Both of the vehicles in which we were interesed were sold prior to our arrival. Jay attempted locate another but was unsuccessful. I was also assisted by Ms. Miller, ass't manager, with respect to locating another vehicle. I was impressed by the accessiblity and responsiveness of management staff to address my concerns. Jay provided some options and subesquently informed me that another model that might meet my needs was delivered to the dealership. We purchased it immediately. Jay was excellent in explaining the features and operation of the vehicle to my wife, even syncing her cell phone to the bluetooth in the car. We were also impressed with the business manager who completed the transaction for purchase of the vehicle. He made us aware of additional options that we might purchase pertaining to warranties etc. Once again, we engaged with a true professional, who did not employ pressure or questionable sales tactics. We selected Miller for our purchase because of their business model which values honesty in dealing with the consumer, good pricing, and professional, knowledgeable staff who were responsive in addressing our concerns. More

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Normally we dread the ordeal of getting a new car. Usually it is a big hassell , between pushy sales people and price haggling. We have literally spent whole days at other dealers trying to find and Usually it is a big hassell , between pushy sales people and price haggling. We have literally spent whole days at other dealers trying to find and come up with a fair price. Our experience at Miller Subaru was actually a pleasant experience from beginning to end. Jay was pleasant, very knowledgable and calm. We did not feel any pressure at all and we were not bombarded with possible "extras" that we should get. We would definitely return again and would recommend this dealership to friends. More

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Jay Fralin is a no pressure sales person. He is pleasant, knows the cars,answers your questions,calls you back with information. You owe it to yourself to see Jay before purchasing a Subaru, Ford or a Lincol knows the cars,answers your questions,calls you back with information. You owe it to yourself to see Jay before purchasing a Subaru, Ford or a Lincoln. The experience is pleasant. I referred my brother in-law and he leased two Fords for himself and a Subaru for his son from Jay Fralin and Miller Subaru and Miller Ford. I have leased 2 Foresters and bought two Outbacks from Miller Subaru over 12 years. I have had my cars serviced at Miller Subaru. I change the oil, rotate the tires and do the routine maintenance. It does not get more simple than that. More

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Excellent people, excellent service and great pricing. I would definately recommend your team to all of my friends and family. You company will be at the top of my list for my next vehicle. Thank you Jay, A would definately recommend your team to all of my friends and family. You company will be at the top of my list for my next vehicle. Thank you Jay, Aaron and Ryan! More

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Jay Fralin is a professional. He is friendly, courteous, and know's his product. I am impressed with the Subaru product. I will be sending future customers to him. Harry R Etsell and know's his product. I am impressed with the Subaru product. I will be sending future customers to him. Harry R Etsell More

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Very much appreciate the respect shown for my time. I Very much appreciate the respect shown for my time. I cannot give overall experience a 5 because I hate the entire process of buying a car and havi Very much appreciate the respect shown for my time. I cannot give overall experience a 5 because I hate the entire process of buying a car and having to wonder if someone else would have been able to get the care for less money because they have better negotiation skills. Same reason why I gave price a 4, I have no way of knowing if it is a good price or not. However, again, I was working with limited time and Jay and dealership were very respectful of this. More

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My husband & I were very pleased with how friendly Jay Fralin was and appreciated that he was not pushy. He was able to answer all our questions and concerns about the Outback and the Forester; since Jay Fralin was and appreciated that he was not pushy. He was able to answer all our questions and concerns about the Outback and the Forester; since we weren't sure when we went to the dealership which car that we wanted. When we made our decision Aaron Freedman helped to set up our financing. Overall we had a great experience and tell everyone where we got our new Subura Outback. I love my new car!! Thanks again for everything. Pat Ahrens More

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