Jay Figueroa

I needed a car today. Drove in and was instantly greeted in the parking lot by Jay Figueroa. He listened to what I needed, explained available vehicles, performed a length Drove in and was instantly greeted in the parking lot by Jay Figueroa. He listened to what I needed, explained available vehicles, performed a lengthy test driv, advocated for me in the trade in and accessed KBB trade in values so that I could make an i formed counter offer. Even helped me transfer stuff from old to new car. Total elapsed time- Four hours. Perfect. Professional. Negotiations based on facts and practicality. No hard pressure. Completely painless experience. Would recommend a visit if you want a no nonsense experience More

by nancyrandall355 Verified Customer Verified Customer

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the team was great, Jay told me the car was mint. he was rt. it was 44 yesterday so i detailed it. he was rt. it was 44 yesterday so i detailed it. More

by weltel55 Verified Customer Verified Customer

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Service visit was quick and Kenny confirmed the service needs of my 2022 Equinox. Highly recommend them. needs of my 2022 Equinox. Highly recommend them. More

by bburt03 Verified Customer Verified Customer

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Excellent service. Mr. Jay Figueroa was a very great sales person. Very polite. And knowledgeable. Thank you Jay Mr. Jay Figueroa was a very great sales person. Very polite. And knowledgeable. Thank you Jay More

by ipro59 Verified Customer Verified Customer

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We have been going there since 2017. The staff is amazing and the service is great! Jay is so honest and easy to work with. They always do there best to get us what we want and help us m The staff is amazing and the service is great! Jay is so honest and easy to work with. They always do there best to get us what we want and help us make it affordable. The finance guys are awesome too. They never pressure you and always make you feel comfortable. I’ll never go anywhere else! More

by SHMILLER15 Verified Customer Verified Customer

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I bought my car here, I have always serviced my car with them, and for the most part I'm happy with the work they do. But the last time I serviced my car there they replaced all 4 new tires, I paid over $20 them, and for the most part I'm happy with the work they do. But the last time I serviced my car there they replaced all 4 new tires, I paid over $2000 for it. After the service I check out and paid and everything was fine I took the car, it's my fault for not checking before leaving the facility but I was busy, I trusted them because I've never really had an issue. Left and went home I did what I had to do and when I finally got done I decided to check the tires. To my surprise all 4 rims where scratched with the nail that removes and helps to put the tires. I went to the dealership right away and explained what happened, I only had one flat tire in the last 3 years and I bought the replacement tire from them and besides that no one ever had touched the car because I only serviced my car with them. And every rim on my car is $2000 each. I was respectful, I stayed calm even though I was really mad. Well, they told me that their nail doesn't do that but since I was a customer they will take care of me (Repair the rims). I felt so happy, in my mind I was saying this guys are so great, everything nothing but compliments. The advisor told me to go on Wednesday at 11am because that day he was there and he will assist me with everything to get the repair done. To make it short my job is flexible so I had no problem leaving work and I didn't care because I thought they were really were fixing my rims. I got there on Wednesday and the advisor wasn't in, they took the car I live close by so I ordered an Uber went home waiting for them to call me to pick up the car. When they finally called me I got an Uber back to the dealership, went inside and they handed me the paperwork and gave the car all they did was to paint the the scratches, you can still see the damage on the rims, it's just painted over now. So I'm disappointed because I always serviced my car there, in the last 2 services there I paid over $4000 in recommended services and stuff, brought the car with the rims in perfect condition and that was their solution to a damaged they did. So I ended up losing, I lost half day of work, the Ubers and the time, the inconvenience of having to go back for something I paid them to do, that they are supposed to be the experts and they couldn't because they damaged my rims and all they did to fix it was to apply paint over. Currently looking to switch dealership to keep servicing my car. More

by oacs25 Verified Customer Verified Customer

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I would recommend others go to this dealer and work specially with Jay he was phenomenal to work with. The dealer was nice but his hospitality helped set it apart from others. specially with Jay he was phenomenal to work with. The dealer was nice but his hospitality helped set it apart from others. More

by sherers Verified Customer Verified Customer

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Quick, transparent, conscientious are just a few words. .. Best auto purchase experience in my life - I'm in my 5th decade. .. Best auto purchase experience in my life - I'm in my 5th decade. More

by H.D. Verified Customer Verified Customer

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They were all very kind to us, they helped us with all the possible options and they were definitely not invasive. The best choice is to buy our new track in your store. the possible options and they were definitely not invasive. The best choice is to buy our new track in your store. More

by ferm75 Verified Customer Verified Customer

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Very helpful and courteous to me. Super patient and friendly with you and your vehicle which is a plus whenever you have to take it in for a service. Super patient and friendly with you and your vehicle which is a plus whenever you have to take it in for a service. More

by javontillery Verified Customer Verified Customer

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