Jay Derkacz
Jay Derkacz at Mercedes-Benz of Georgetown

Jay Derkacz

Service Advisor

Mercedes-Benz of Georgetown

7401 S Interstate 35
Georgetown, TX 78626

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4.9
121 Reviews
4.9

121 Reviews

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121 Reviews of Jay Derkacz

December 13, 2025

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Employee Rating

The workers at the dealership are excellent to work with. They are attentive to your needs and the maintenance staff are excellent as well. They are very thorough in checking your car and making recommend se More

by larry
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Osmary Morales, Fouad Batlouni , Jarrod Dozier(Asst Service Mgr)

Dec 19, 2025

Mercedes-Benz of Georgetown responded

Hi Larry, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 11, 2025

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The service I received at Mercedes Benz Georgetown is always top notch. The staff there are so thoughtful and comprehensive in outlining and delivering car’s service needs, I would highly recommend you More

by Lchapmantx
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 19, 2025

Mercedes-Benz of Georgetown responded

Hello, we are so happy to read such a great review about Mercedes-Benz of Georgetown! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 10, 2025

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Great service and got my car in quickly. Jay is great to work with. Will be back for next service. More

by Resa Trent
Service Price Transparency
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Recommend Dealer
Yes
Dec 11, 2025

Mercedes-Benz of Georgetown responded

Resa, your satisfaction is our top priority. If you have any further questions, please don't hesitate to reach out!

December 10, 2025

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I’m happy with Jay, my service rep. Have not had any problems with my car. I’m not ok with having to write on this survey More

by mecrawford317
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Service Time
Recommend Dealer
Yes
Dec 12, 2025

Mercedes-Benz of Georgetown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Georgetown. Feel free to reach out to us if you need anything. Have a wonderful day.

December 03, 2025

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The facility is fantastic. Great Service team, parts department and sales force. I couldn’t be happier with my new SUV More

by Scott C
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Carpenter

Dec 05, 2025

Mercedes-Benz of Georgetown responded

Hi Scott, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

November 22, 2025

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Outstanding service! Professional personnel. Quality work. Service advisor is the best. Been a customer since 2008. More

by Kathy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Osmary Morales, Fouad Batlouni

Nov 23, 2025

Mercedes-Benz of Georgetown responded

Hello Kathy, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 17, 2025

Dealership Rating
Employee Rating

Quality work done correctly. Service Advisor Jay is great. This is a quality dealer shop More

by rbond828
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 19, 2025

Mercedes-Benz of Georgetown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

November 14, 2025

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On time work fine Good updates while in shop Smooth loaner car pickup snd return More

by smistry6661
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 16, 2025

Mercedes-Benz of Georgetown responded

Hi, we're so glad to hear that you had a positive experience with our team! Thank you for your review!

November 12, 2025

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Employee Rating

The service manager and Adam explained everything. Also provided a loaner car when the job was going to take longer than expected. More

by Tinu2110
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 13, 2025

Mercedes-Benz of Georgetown responded

Hi, thank you for your kind review; we are happy to pass along your comments to Adam here at Mercedes-Benz of Georgetown! Thank you again, and have a fantastic day!

November 06, 2025

Dealership Rating
Employee Rating

Took my vehicle in for routine maintenance and the technician identified an oil leak coming from my rear main seal. They processed a warranty claim on my behalf and completed the repair in a timely ma More

by imc.hope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2025

Mercedes-Benz of Georgetown responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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