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Jay Derkacz
Jay Derkacz at Mercedes-Benz of Georgetown

Jay Derkacz

Service Advisor

Mercedes-Benz of Georgetown

7401 S Interstate 35
Georgetown, TX 78626

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4.9
96 Reviews
4.9

96 Reviews

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96 Reviews of Jay Derkacz

July 09, 2025

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Employee Rating

i had to bring my car here for a headlamp unit replacement and it stayed there for over a month due to a difficult battle with my insurance provider. nonetheless, my service advisor and the dealer More

by anthonyessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 10, 2025

Mercedes-Benz of Georgetown responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 07, 2025

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Employee Rating

The dealership is great they have a great atmosphere and the snacks are very nice. More

by Tarsha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Osmary Morales, Fouad Batlouni

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Jul 10, 2025

Mercedes-Benz of Georgetown responded

Hi Tarsha, thank you so much for your kind words! We strive to create a welcoming atmosphere for all of our customers, and we're thrilled to hear that you enjoyed our snacks. We hope to see you again soon!

July 03, 2025

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The Staff Are Very Helpful and The Dealership is stunning! love it there to see all the cool new cars! More

by alexisanton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Osmary Morales, Fouad Batlouni

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Jul 03, 2025

alexisanton responded

Thank you so much for everything! Very helpful and professional!:) We appreciate all your time explaining things and making sure We understood!:) I will always be a customer!:)🇺🇸Happy 4th!🇺🇸

June 17, 2025

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Service and sales here are the best! ! Would highly recommend and will definitely be back! More

by cpainky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carrie LaTour, Charles Griffin

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June 12, 2025

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Employee Rating

Friendly and helpful service advicers, good service of vehicle. Reliable and prompt service from experienced knowledgeable people More

by Smalik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Osmary Morales

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Jun 15, 2025

Mercedes-Benz of Georgetown responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

May 14, 2025

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Employee Rating

I had my Sprinter serviced at the Mercedes dealer. The service was excellent - great communications and transparency, and they provided free Uber service. No friction. More

by SCDowns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fouad Batlouni

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May 17, 2025

Mercedes-Benz of Georgetown responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 13, 2025

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Employee Rating

Great service from Jay and the entire service team. Worked to keep me updated with a difficult situation at best. More

by geagle20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 16, 2025

Mercedes-Benz of Georgetown responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 12, 2025

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Employee Rating

George did an excellent job. He was professional, answered all my questions and was very responsive. More

by dcockcroft
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Myron Dixon, Charles Griffin

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May 15, 2025

Mercedes-Benz of Georgetown responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 07, 2025

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Employee Rating

Jay at Mercedes Benz of Georgetown is an Exceptional and Professional guru, His Communication Skills is top notch. 👍 More

by kenv217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 09, 2025

Mercedes-Benz of Georgetown responded

Hi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 04, 2025

Dealership Rating
Employee Rating

Always meets all my expectations for service, accountability, reliability and integrity. Great friendly people work there. More

by DB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fouad Batlouni

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May 06, 2025

Mercedes-Benz of Georgetown responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

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