Jay Derkacz

On 19 December 2024, I visited the MB of Georgetown since I was having issues with my car battery. Once I spoke with Jay Derkacz and explained the problem with my car, he informed me of the process. Jay is a I was having issues with my car battery. Once I spoke with Jay Derkacz and explained the problem with my car, he informed me of the process. Jay is awesome, professional and knowledgeable of his job. He makes me feel welcome and showed concern about my issue. The problem was identified and resolved. The Service department at Mercedes Benz of Georgetown are amazing. More

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Very professional and friendly. Easy to schedule an appointment time and was seen on time. Easy to schedule an appointment time and was seen on time. More

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Mercedes Benz of Georgetown is outstanding, excellent service, professionals with integrity and extraordinary leadership and customer service! service, professionals with integrity and extraordinary leadership and customer service! More

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Jay was very helpful with my service and true repair today. I was a walk in and he took care of me swiftly! today. I was a walk in and he took care of me swiftly! More

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I used the service department and they were able to diagnose the problem with my vehicle, order genuine Mercedes Benz parts and have my vehicle fixed and back to me in a timely manner. diagnose the problem with my vehicle, order genuine Mercedes Benz parts and have my vehicle fixed and back to me in a timely manner. More

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Customer service is outstanding. Th they remove the friction from the entire process. always know, I can rely on their honesty and integrity Th they remove the friction from the entire process. always know, I can rely on their honesty and integrity More

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This dealership has always done a very thorough job of maintaining my 2017 C300. I especially like dealing with Jay, my service advisor. maintaining my 2017 C300. I especially like dealing with Jay, my service advisor. More

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Exceptional service, friendly staff, and a seamless buying process. Highly recommend this dealership for your next car! buying process. Highly recommend this dealership for your next car! More

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Very accommodating and professional . Did a very good job on replacing my car’s AC. Did a very good job on replacing my car’s AC. More

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Jay and the Service Department at Mercedes-Benz, Georgetown are always a great experience! They keep my GLE running smoothly and I’m in and out, often with same day service. Jay is extremely knowled Georgetown are always a great experience! They keep my GLE running smoothly and I’m in and out, often with same day service. Jay is extremely knowledgeable about all things Mercedes. I really value his expertise in maintenance of my vehicle. More

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