Jay Derkacz
Jay Derkacz at Mercedes-Benz of Georgetown
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Jay Derkacz

Service Advisor

Mercedes-Benz of Georgetown

7401 S Interstate 35
Georgetown, TX 78626

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4.9
86 Reviews
4.9

86 Reviews

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86 Reviews of Jay Derkacz

April 08, 2025

Dealership Rating
Employee Rating

Excellent service. They are not only professional but also friendly. Honest and reliable. Their office is clean and comfortable. More

by Kevins341229
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Osmary Morales, Fouad Batlouni , Kayle LaPage 5 stars

April 06, 2025

Dealership Rating
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Love the valet service! Jay ore service technician was prompted and kept us informed through the full service process. More

by Gr
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Adam

Apr 09, 2025

Mercedes-Benz of Georgetown responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 05, 2025

Dealership Rating
Employee Rating

Quick, Precise and Excellent service. No time wasted . The Service advisor and Technicians were very professional. More

by Elias Kari
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Osmary Morales, Fouad Batlouni

Apr 09, 2025

Mercedes-Benz of Georgetown responded

Hi Elias, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Georgetown! Please don't hesitate to reach out if there's anything additional we can do for you.

April 03, 2025

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Employee Rating

Jay gave us excellent personalized attention. He explained everything to us clearly. Would go back More

by jenny
Service Price Transparency
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Recommend Dealer
Yes
Apr 07, 2025

Mercedes-Benz of Georgetown responded

Hi Jenny, thanks for your praise and kind comments about Jay. We hope you have a great day!

April 02, 2025

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Employee Rating

Jay, my service representative, always provides excellent customer service. I highly recommend him as your service provider. More

by Teranisha
Service Price Transparency
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Recommend Dealer
Yes
Apr 05, 2025

Mercedes-Benz of Georgetown responded

Hello Teranisha, thank you for your kind review; we are happy to pass along your comments to Jay here at Mercedes-Benz of Georgetown! Please don't hesitate to reach out if there's anything additional we can do for you.

March 29, 2025

Dealership Rating
Employee Rating

Drew the service advisor is very efficient and we can rely on his advice and professional knowledge and the quality of people associated with the dealership More

by Lheff76502
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Osmary Morales, Fouad Batlouni

Mar 30, 2025

Mercedes-Benz of Georgetown responded

Hello, we're happy you found our staff Drew to be so supportive during your experience here at Mercedes-Benz of Georgetown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 21, 2025

Dealership Rating
Employee Rating

Carlos is my sales person and he has always been very helpful and honest. It took a while to get me a custom order and like was on it. On the service side Ritchey is in charge of the service managers and More

by Notlem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2025

Mercedes-Benz of Georgetown responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 19, 2025

Dealership Rating
Employee Rating

Jay was very good! I miss service garage staff being welcoming opening door for customers More

by renettebledsoe217
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garage Staff

Mar 22, 2025

Mercedes-Benz of Georgetown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Georgetown. Please don't hesitate to reach out if there's anything additional we can do for you.

March 12, 2025

Dealership Rating
Employee Rating

I have always enjoyed working with my service advisor Jay Derkacz. He has been helpful, knowledgeable & a pleasure with which to work. He is, in my opinion, an outstanding employee for this dealership. More

by Generalfeldmarschall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2025

Mercedes-Benz of Georgetown responded

Hello, we're happy you found Jay to be so supportive during your experience here at Mercedes-Benz of Georgetown. Feel free to reach out to us if you need anything. Have a wonderful day.

February 22, 2025

Dealership Rating
Employee Rating

Fred and the rest of the team were great! They were able to quickly source the parts we needed and get our car back to us in one day! More

by scastles5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Mercedes-Benz of Georgetown responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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