Very proffessional and friendly likeable staff .
did a good job and cared about doing service excellent job
did a good job and cared about doing service excellent job
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by CADENAJUDY
Verified Customer
Verified Customer
Service Price Transparency
Feb 03, 2025 -
City Limits Nissan responded
Thank you so much for your feedback, we appreciate it and I'm glad to hear your visit with us was excellent! We hope to provide you with many more happy miles, thanks again and have a great day!
Jason Laguna
General Manager
Kendra, is a wonderful addition to Austin family!
She was very attentive to my needs. She is a genuine good hearted woman.
She was very attentive to my needs. She is a genuine good hearted woman.
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by WENDEL.BARNES
Verified Customer
Verified Customer
Service Price Transparency
Feb 01, 2025 -
City Limits Nissan responded
I am so glad to hear that you had a great visit with us, we appreciate your feedback and look forward to providing you with many more happy miles! Thanks again and have a great weekend!
Jason Laguna
General Manager
Good, quick service.
Nice personnel; not sure if they checked the liquids; no water added.
Nice personnel; not sure if they checked the liquids; no water added.
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by olivera_omayra
Verified Customer
Verified Customer
Service Price Transparency
Jan 30, 2025 -
City Limits Nissan responded
Thank you for taking the time to provide us with this feedback, we will use your comments to refine our efforts for future visits and hope to see you again soon!
Thank you,
Jason Laguna
General Manager
I truly appreciate that I was not told I needed multiple
services on my vehicle. As a woman, I always feel I’m being taken advantage of because I know nothing about cars. I had requested tire rotation an
services on my vehicle. As a woman, I always feel I’m being taken advantage of because I know nothing about cars. I had requested tire rotation and was told I didn’t need it. That is exceptional service!! I won’t dread future visits to the dealer.
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by Sylvia.arzola
Verified Customer
Verified Customer
Service Price Transparency
Jan 25, 2025 -
City Limits Nissan responded
I am so glad to hear that the team took great care of you and appreciate you taking the time out of your day to tell us about it! We're always happy to help so please don't hesitate to reach out if you need anything. Thank you again for the opportunity to earn your business and have a great weekend!
Jason Laguna
General Manager
I have to come several times to get the issue resolved
with my driver seat caused inconvenience
with my driver seat caused inconvenience
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by alesiashipman
Verified Customer
Verified Customer
Service Price Transparency
Jan 22, 2025 -
City Limits Nissan responded
I am sorry to hear that you had a less than satisfactory visit with us, we will review this feedback and reach out to you directly ASAP! In the meantime, if you need anything at all please reach out to us at 512-444-1400 and we'd be more than happy to help.
Thank you,
Jason Laguna
General Manager
Jan 23, 2025 -
City Limits Nissan responded
Hi, thank you for taking the time to leave us your honest feedback. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (737) 701-5449 so we can work towards a resolution.
The service used to be very good, however, I paid a lot
of $ related to the suggestion maintenance, including the tire rotation, and the tires were not calibrabed as I was expecting. Unfortunately, no sutt
of $ related to the suggestion maintenance, including the tire rotation, and the tires were not calibrabed as I was expecting. Unfortunately, no suttle on the weekends anymore or car wash after service completed, which used to be a nice customer services.
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by RAQUEL.WIESEL
Verified Customer
Verified Customer
Service Price Transparency
Jan 20, 2025 -
City Limits Nissan responded
Thank you for taking the time to leave us your feedback, we appreciate you and will use your comments to refine our efforts in offering a top notch experience for our guests. We will review this information and reach out to you soon. In the meantime, if you'd like to provide any more feedback, please reach out to 512-444-1400 at your convenience.
Thank you,
Jason Laguna
General Manager
The process was so simple and easy.
Everyone at City Limits Nissan was so nice and helpful.
Everyone at City Limits Nissan was so nice and helpful.
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by LOGAN629
Verified Customer
Verified Customer
Service Price Transparency
Jan 20, 2025 -
City Limits Nissan responded
We are so glad to have provided you with a stress-free experience! If you need us at all, please reach out to 512-444-1400 and we'd be more than happy to help. Thanks again and have a great week!
Thank you,
Jason Laguna
General Manager
Prompt.
Courteous. Informative. Will keep taking the car for service here. Even comes with a free car wash.
Courteous. Informative. Will keep taking the car for service here. Even comes with a free car wash.
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by MCGRAW.MAIL1
Verified Customer
Verified Customer
Service Price Transparency
Jan 18, 2025 -
City Limits Nissan responded
Thank you so much for taking the time to tell us about your visit, we appreciate it and are grateful for the opportunity to earn your business! If you need anything at all, please reach out at 512-444-1400 as we are always happy to help. Have a great weekend!
Thank you,
Jason Laguna
General Manager
Excellence in customer service.
They are trained mechanically inclined advisers. Nissan is the best built! I’m in my second Nissan, probably will be a third.
They are trained mechanically inclined advisers. Nissan is the best built! I’m in my second Nissan, probably will be a third.
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by me
Verified Customer
Verified Customer
Service Price Transparency
Jan 17, 2025 -
City Limits Nissan responded
I am so glad to hear you had a great visit with our team, we hope to provide you with many more happy miles and look forward to your next visit!
Thank you,
Jason Laguna
General Manager
Brought car in after there was damage to a tire guard at
11am. Meet with Andrew. Received a text approving services with no call and no video like usual receive. Called Andrew to speak about recommended ser
11am. Meet with Andrew. Received a text approving services with no call and no video like usual receive. Called Andrew to speak about recommended services and found out tires had not been aligned after receiving new tires from Nissan not even two weeks ago. Had to pay a nearly $1500 for two visits not even 3 weeks apart. Interesting this happened after my warranty expired…. Back to Andrew. Calls me “darling” in a text and calls me at 5:50pm to tell me my car is ready and they close at 6! The last two services have not been great. The car usually gets a wash and it wasn’t. I’d like a video of my service. I hope not to go back which sucks because I’ve been going here for the last 7 years. I have a log of issues documented and will keep an eye on upcoming things that goes wrong with my car.
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by tiffkbish
Verified Customer
Verified Customer
Service Price Transparency
Jan 15, 2025 -
City Limits Nissan responded
Thank you for your feedback and for bringing this to our attention. I am sorry to hear that your visit with us was less than satisfactory, we are reviewing this and will reach out to you shortly. If you'd like to provide additional information in the meantime, please reach out to us at 512-444-1400 at your convenience.
Thank you,
Jason Laguna
General Manager