Jay Brown | Page 14

My old 2011 Sonata had been the most reliable car I ever owned. No Service issues ever until she gave it all. 130,000 miles plus when the engine died. Hyundai's warranty covered the full cost of replacem owned. No Service issues ever until she gave it all. 130,000 miles plus when the engine died. Hyundai's warranty covered the full cost of replacement. Couldn't ask for anything more. Great Car and great company. The opposite of what happen on my GMC Terrain. GM stuck me with the full cost of engine replacement while the 2.4 liter engine was involved in a broad recall, my serial number wasn't covered. I swore I would never buy another ///gm product the rest of my life and I won't. Looking forward to the Hyundai electric vehicle in a couple years. Thanks for the great experience. More

by GARYPOTTER Verified Customer Verified Customer

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I am very impressed with this Dealership dealership. They do what they say they’re going to do plus a bit more. They do what they say they’re going to do plus a bit more. More

by seashell713 Verified Customer Verified Customer

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Starting to like the new management. Came in for an engine evaluation, after a few weeks left with a new engine. Ill be back for certain. Came in for an engine evaluation, after a few weeks left with a new engine. Ill be back for certain. More

by Michaelcanty35 Verified Customer Verified Customer

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I was disappointed this time with your services center. Called to make an appointment for an oil change and it was scheduling 2 months out. A message popped up on my car and the person on the other line sc Called to make an appointment for an oil change and it was scheduling 2 months out. A message popped up on my car and the person on the other line scheduled me 5 days later. Got to the dealership, sat down and all I heard for an hour was the service manager loudly yelling and cussing. At who not sure but if my son would of been with me I would of said something. More

by Kt30 Verified Customer Verified Customer

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Clement motors is fortunate enough of having Jay Brown who is very knowledgeable of every aspect at the dealership. The service department is wonderful I intend to do all my business with Clement Motors I who is very knowledgeable of every aspect at the dealership. The service department is wonderful I intend to do all my business with Clement Motors I refer as much business to Clement Motors as I possibly can Wonderful dealership all employees are cordial and professional More

by csichra47 Verified Customer Verified Customer

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Not enough staff ! First time for this occurrence , oil change and my 60 k maintenance is due , unable to do maintenance because only one man working is what the derive First time for this occurrence , oil change and my 60 k maintenance is due , unable to do maintenance because only one man working is what the derive management had said . 3 people had checked in and all 3 scheduled their appointment to wait , the service manager not happy and he asked all of us on how we scheduled our appointment. If I didn’t buy my vehicle at this dealership I would not return! I have to come back for maintenance , it’s very sad that you can’t get help . I will continue to go to your one and only one dealership for maintenance on my vehicle so I can not void my warranty . Oh yes I can go to one other dealership it’s the Suntrup on Lindbergh in South county , from where I live it would take me an hour and half one way . All of us in the waiting area not happy . Could you offer free bottle water for the people waiting . Also my tires were low on air and of course no air was placed in , so I had to come back . Very poor customer service. More

by stlcathy Verified Customer Verified Customer

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Everyone is very nice and polite. My car was in on time and out on time and the job was done right My car was in on time and out on time and the job was done right More

by travis.penserum Verified Customer Verified Customer

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Made 2 apts. for a tire rotation and it was never done. Overcharged for an oil change, just very disappointed. Lack of communication and understaffed for a tire rotation and it was never done. Overcharged for an oil change, just very disappointed. Lack of communication and understaffed More

by J Stromberg Verified Customer Verified Customer

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The service department was ready for me at my scheduled time. They were expedient in performing my service request. I had a coupon for the service but my service representative found a better coupon and it time. They were expedient in performing my service request. I had a coupon for the service but my service representative found a better coupon and it was greatly appreciated. The waiting area was clean and the staff inside the dealership was friendly. More

by FDSARGE718 Verified Customer Verified Customer

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I had a great experience here everybody was nice and helpful. The wait time wasn’t long helpful. The wait time wasn’t long More

by toimakia74 Verified Customer Verified Customer

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