Jay Bernardin
Jay Bernardin at Nucar Volkswagen of Norwood
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Jay Bernardin

Client Advisor

Nucar Volkswagen of Norwood

1280 Providence Hwy
Norwood, MA 02062

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4.6
47 Reviews

Languages Spoken

Creole Creole

English English

4.6

47 Reviews

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47 Reviews of Jay Bernardin

February 04, 2025

Dealership Rating
Employee Rating

Good place to buy a car however I am still waiting on a $35 refund check due to them putting mass state inspection cost into the deal. However my car is registered in RI so I had to take it myself and pay More

by joe.pimental
Recommend Dealer
Yes

Other Employees Tagged: Steven Robertson

Feb 05, 2025

Nucar Volkswagen of Norwood responded

Thank you for your feedback. We apologize for the oversight and understand your frustration. Please reach out to us directly at 833- 854-8541 so we can ensure your refund is processed as soon as possible. We appreciate your patience and your business!

February 01, 2025

Dealership Rating
Employee Rating

My Jay was amazing. I came in there with an exact idea of what I wanted and he was able to deliver exactly that. More

by navissiajaggan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Deleo

Feb 04, 2025

Nucar Volkswagen of Norwood responded

Your satisfaction is our priority! Thanks for the 5 stars!

January 21, 2025

Dealership Rating
Employee Rating

Sales person was great! Waited for hours to see the finance person. Very frustrating process. Would not return. More

by LAURA.WELZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 23, 2025

Nucar Volkswagen of Norwood responded

Thank you for your feedback. We're glad to hear you had a positive experience with our salesperson, but we're truly sorry to learn about the long wait time and frustration you experienced with the financing process. Your feedback is valuable, and we’ll be reviewing it to improve our processes. If you'd like to discuss your experience further, please feel free to reach out to us at 833-854-8541. We appreciate your time and hope to have the opportunity to better serve you in the future. Thank you.

January 17, 2025

Dealership Rating
Employee Rating

Not the best car buying experience here. We ran into numerous problems and it took forever to actually get the car even after we had paid for it. More

by vamaguire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 21, 2025

Nucar Volkswagen of Norwood responded

We're sorry to hear that your experience with us did not meet your expectations. We understand how frustrating delays can be, and we sincerely apologize for any inconvenience caused. Please give us a call at 833-854-8541 so we can better understand your concerns and work towards a resolution. Your feedback is important to us, and we appreciate the opportunity to make things right.

January 04, 2025

Dealership Rating
Employee Rating

Professional in dealing with the customer, easy way to deliver the car, and he also has experience in communication More

by Khalid h
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 08, 2025

Nucar Volkswagen of Norwood responded

Thank you for your wonderful feedback! We're glad to hear you had a smooth and professional experience. Clear communication and an easy car delivery process are what we strive for. We appreciate your kind words and look forward to serving you again!

October 04, 2024

Dealership Rating
Employee Rating

Kind and courteous workers and very knowledgeable about vehicles. Quick going through finance and not pushy. More

by SHARRIS16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Robertson

Oct 07, 2024

Nucar Volkswagen of Norwood responded

Thank you so much for your review!

September 13, 2024

Dealership Rating
Employee Rating

Our dealer was very helpful. We were more than thankful for his assistance and guidance during the process of buying and getting our car. More

by Baleanu
Recommend Dealer
Yes
Sep 16, 2024

Nucar Volkswagen of Norwood responded

Thank you for your feedback! We’re glad to hear your dealer was helpful and provided great assistance throughout the buying process. We appreciate your kind words and look forward to serving you again!

September 13, 2024

Dealership Rating
Employee Rating

Great dealership excellent customer service always satisfied with the results when I leave their lot and recommend this dealership for purchase and service. More

by davidjcford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Nucar Volkswagen of Norwood responded

Thank you for the wonderful review! We’re thrilled to hear you’re consistently satisfied with our customer service and results. We appreciate your recommendation and look forward to serving you again!

August 24, 2024

Dealership Rating
Employee Rating

J bernardin was exceptional to deal with. Very patient and helpful and easy manner. Pretty smooth process of buying new car. More

by mpennelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 26, 2024

Nucar Volkswagen of Norwood responded

Thank you for your kind words! We’re delighted to hear that J. Bernardin was patient, helpful, and made the car-buying process smooth. We appreciate your feedback and look forward to assisting you again!

July 01, 2024

Dealership Rating
Employee Rating

Great experience, quick and easy. No hassle negotiations. Car was ready on time. Very happy customer More

by millerj731
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 13, 2024

Nucar Volkswagen of Norwood responded

Thank you so much for your wonderful review!

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