Javier Serge
Javier Serge at Lexus of Pembroke Pines
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Javier Serge

Product Specialist Assistant

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.9
16 Reviews
4.9

16 Reviews

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16 Reviews of Javier Serge

October 23, 2024

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Employee Rating

Everyone was receptive with smiles. courteous, very professional. They were very patient, calm and made me feel like only costumer at the one that was important at that time. I’m very p More

by Marie
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Leon

Oct 23, 2024

Lexus of Pembroke Pines responded

Marie, we're delighted to hear that you felt valued and well taken care of at Lexus of Pembroke Pines. Thank you for your kind words, and enjoy your new car!

September 28, 2024

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This Lexus dealer was extremely helpful and never pressured us into any deal. They made sure we had the best opportunity and service was excellent! More

by c.piantini90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andre Armani

Sep 30, 2024

Lexus of Pembroke Pines responded

We're delighted to hear that you had a positive experience at Lexus of Pembroke Pines! Providing excellent service without any pressure is our goal. Thank you for your feedback and support!

September 20, 2024

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They are a great dealer and stand by their word that they don't want to lose a customer over price. My salesperson, Javier, went over and above to get me the price I was looking for and helped me in the pru More

by HYATTFAM
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Sep 23, 2024

Lexus of Pembroke Pines responded

We're delighted to hear that Javier and the team at Lexus of Pembroke Pines provided you with great service and a positive experience. Enjoy your new vehicle!

September 04, 2024

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Javier is so helpful and understanding to your needs. You’d be a fool not to follow his lead as he will do anything he can to provide you with the best service for your needs. More

by michaelherrera3rd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 05, 2024

Lexus of Pembroke Pines responded

Michael, we're delighted to hear that Javier provided such exceptional service at Lexus of Pembroke Pines. Thanks for sharing your experience!

August 22, 2024

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Aaron Johnson & Javier Serge are top notch! ! I would absolutely recommend them both!!!! They got me into the car i wanted and in the payment range i wanted to be in which made me very happy , t More

by Laurenb693
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Johnson

Aug 22, 2024

Lexus of Pembroke Pines responded

Lauren, we're delighted to hear that Aaron and Javier made your experience at Lexus of Pembroke Pines so positive. Enjoy your new car!

July 23, 2024

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Employee Rating

My salesperson, Javier was excellent. He went above and beyond to ensure that I got the right SUV. He understood exactly what I wanted and kept in communication with me until I got the SU More

by TORRESJOANNE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darryl in Finance

Jul 23, 2024

Lexus of Pembroke Pines responded

We're delighted to hear that Javier provided such excellent service at Lexus of Pembroke Pines. Thanks for the high recommendation! Enjoy your new SUV!

July 16, 2024

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Employee Rating

I am very disappointed with my experience. The vehicle was delivered in poor condition: it was dirty, and the hood wouldn't open. I had to return to the dealership to get it fixed. This is not More

by DANIELMARTINEZDN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 26, 2024

Lexus of Pembroke Pines responded

Daniel, we're sorry to hear about your experience and appreciate you bringing this to our attention. At Lexus of Pembroke Pines, we strive for excellence and will address these concerns promptly. Thank you for sharing your feedback with us.

July 10, 2024

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Employee Rating

Javier was accommodating and very helpful. This was the easiest and smoothest experience at a car dealership just far. Thank you. More

by JOSE.ALVARENGA.93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 10, 2024

Lexus of Pembroke Pines responded

Jose, we're delighted to hear that Javier made your experience at Lexus of Pembroke Pines smooth and easy. Thanks for sharing!

July 09, 2024

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I Couldn’t be happier with the service provided at Lexus of Pembroke Pines !! From my initial contact to driving off with my new vehicle, everything was very time efficient and smooth.it couldn’t have gone More

by Arely083hdzruiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 09, 2024

Lexus of Pembroke Pines responded

Thank you for sharing your experience! We're delighted to hear that Javier and the team at Lexus of Pembroke Pines provided such efficient and smooth service. Enjoy your new vehicle!

July 09, 2024

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Employee Rating

Javier and Andrew were excellent…answered all of our questions. We would definitely recommend them. More

by RLEMELMAN
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Lorenzzi

Jul 10, 2024

Lexus of Pembroke Pines responded

Thank you for recommending Javier and Andrew! We're glad to hear they provided excellent service at Lexus of Pembroke Pines.

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