Javier Martinez
Javier Martinez at Boardwalk Ferrari
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Javier Martinez

Parts Manager

Boardwalk Ferrari

6300 International Pkwy
Plano, TX 75093

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4.6
13 Reviews

Dealership Experience

19 yrs, 9 mos

Industry Experience

19 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.6

13 Reviews

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13 Reviews of Javier Martinez

September 25, 2024

Dealership Rating
Employee Rating

Boardwalk Ferrari has an exceptional team that all focus on taking care of the client. Ken Ambrose, the President, Tim McKenna, the Senior Vice President, Brian Benjamin, Sales Director of Ferrari, Steve Fo More

by DemetriosLahiri_AFAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 25, 2024

Boardwalk Ferrari responded

Demetrios, thank you for highlighting our team at Boardwalk Ferrari! We're delighted to hear that each member contributed to your exceptional experience. Enjoy those Ferraris and see you next time!

Sep 26, 2024

Boardwalk Ferrari responded

We look forward to continuing to work with you as well, Demetrios! Best regards—the Boardwalk Ferrari team.

Sep 26, 2024

DemetriosLahiri_AFAS responded

Dear Boardwalk Ferrari: I look forward to continuing to have my existing vintage and modern Ferraris serviced by your incredible team, and I will always order my new Ferraris from you. Highest Regards, Demetrios T. Lahiri

June 01, 2024

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The team did a great job again addressing my needs for the maintenance of my vehicle. This time they went out of their way to take care of an issue with one of my cars. They even flew in a technician to More

by jviskup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Boardwalk Ferrari responded

We're delighted to hear that Steve, Paul, and Nick went above and beyond for your maintenance needs at Boardwalk Ferrari. Thank you for sharing such positive feedback about our service team!

March 16, 2024

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The service department at Boardwalk is fantastic! Steve, Chris and Colin are the best! The entire dealership is an awesome experience as a whole and the service team keeps you coming back. As an FCA More

by Carnutdallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Fordham, Chris Williams, Robert Stuckey , Art in Parts. Colin in Service - Master Tech

Mar 18, 2024

Boardwalk Ferrari responded

We're delighted to know that you had a fantastic experience with our service department at Boardwalk Ferrari! It's great to see Steve, Chris, and Colin made such an impression. We appreciate your loyalty and look forward to serving you next time!

February 28, 2024

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Outstanding customer service and follow up. Could not ask for a better experience. Everyone at the dealership is friendly and eager to assist. More

by okiwalk
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joaquin Alonso, Dillon Love

Feb 29, 2024

Boardwalk Ferrari responded

We're delighted to know you had an outstanding experience with our team at Boardwalk Ferrari. We always strive for top-notch customer service and we appreciate your feedback!

February 27, 2024

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Employee Rating

Dillon from Boardwalk Maserati Was extremely knowledgeable with my service question which put my mind at ease. Dillon continued to keep me updated on the progress of service and I was able to g More

by ally.m.scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Boardwalk Ferrari responded

We're glad to know that Dillon was able to assist with your service questions and keep you updated throughout the process at Boardwalk Ferrari. It's great that our team could provide a friendly experience for you!

February 10, 2024

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Parts were overpriced compared to other dealers and the parts person was not on top of the order and was not accommodating. He took advantage of the fact that the vehicle had been towed there. Service pe More

by richardckahn
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Paul Frey

Feb 12, 2024

Boardwalk Ferrari responded

Richard, I'm sorry to learn about your experience with our parts department. We strive for competitive pricing and excellent customer service across all departments, so it's disappointing to see we've missed the mark here. Your feedback is important and will be used as a learning opportunity for improvement. If you'd like to discuss this further or have any other concerns, please reach out directly at your convenience. Thank you, Steve Fordham - Service Manager - (972) 447-5223

December 14, 2023

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Joaquin is the best. He provide accurate on time information on my Pista. Boardwalk has been great to deal with. More

by furyzaidi
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Dec 14, 2023

Boardwalk Ferrari responded

We're delighted to know that Joaquin and the rest of our team at Boardwalk Ferrari provided you with accurate, timely information for your Pista. Thanks so much for sharing this positive review!

February 25, 2023

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I have been doing business with Boardwalk for years and they have never let me down. The work and service is always perfect. Paul Fry in service is excellent, always keeps you informed and always returns p More

by Zz4 bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Frey

Feb 27, 2023

Boardwalk Ferrari responded

Thank you for your ongoing trust in Boardwalk Ferrari to deliver five-star service! We'll give kudos to Paul for his excellent work. Take care, and we'll see you next time.

January 27, 2023

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I would give 10 stars if that was possible. These are the nicest, capable and friendly people in the car repair business!! They keep my Maserati going and ALWAYS make me feel like family..... More

by karenroxelana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Frey, Chris Williams , Jose in Parts

Jan 27, 2023

Boardwalk Ferrari responded

Wow, we couldn't ask for a better review! It's our pleasure to welcome you with kind and professional service, and an honor to have earned your five (or ten) stars. Safe travels from your Boardwalk Maserati family!

January 21, 2023

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Great company with dedicated team. Always deliver on their commitments. I know for a fact that my current 6 Ferrari's and my future Ferrari's on order will be well taken care off. More

by furyzaidi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2023

Boardwalk Ferrari responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Boardwalk Ferrari team. Drive safely, and we are looking forward to seeing you back!

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