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Javier Juarez
Javier Juarez at Mark Christopher Auto Center

Javier Juarez

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.8
42 Reviews
4.8

42 Reviews

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42 Reviews of Javier Juarez

October 23, 2025

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Employee Rating

That’s my third time dealing with Mark, Christopher in the last five years always up to my expectation nice clean dealer dealership, friendly staff very helpful this time I always help by Mr. Richard Chan More

by chadi126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Sam Fakhouri, Nate Heath, Jackie Klosky, Avo Injian, Julie Escobar, Juan Fletes, Sam Abdelmesseh, Lloyd Beardsley , There was a gentleman who very helpful by the name of JC

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Oct 23, 2025

Mark Christopher Auto Center responded

Thank you so much for your fantastic review! I'm thrilled to hear that your experiences at Mark Christopher Auto Center have consistently met your expectations. It's wonderful to know that Richard made you feel valued and treated you like family during your visit. We appreciate your recommendations and look forward to welcoming you and your referrals back to our dealership soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 03, 2025

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Employee Rating

Javier always keep me updated on service issues Juan was very helpful on the repurchase of the truck for gm i will purchase another vehicle from this dealership if needed in the future More

by robertlira09@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Fletes

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Oct 03, 2025

Mark Christopher Auto Center responded

Thank you for your fantastic review, Robert! We’re thrilled to hear that Javier kept you updated and that Juan was helpful during your truck repurchase. We appreciate your trust in Mark Christopher Auto Center and look forward to assisting you with your next vehicle purchase in the future. Safe travels! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 02, 2025

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Employee Rating

I always bring all my cars to Mark Christopher best place to service cars highly recommend More

by jerrypena50
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 03, 2025

Mark Christopher Auto Center responded

Thank you for your fantastic review, Jerry! I truly appreciate your loyalty to Mark Christopher Auto Center and am thrilled to hear that you always have a great experience with us. Your recommendation means a lot, and we look forward to serving you and your cars in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 24, 2025

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Dealer ship service was good. Finished on time. Within 2 hours total. Scheduling was smooth More

by José
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 24, 2025

Mark Christopher Auto Center responded

Thank you for your feedback, José! I appreciate you taking the time to share your experience at Mark Christopher Auto Center. I am glad to hear that your service was finished on time and that scheduling went smoothly. We look forward to seeing you again for your next visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 22, 2025

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Great customer service and fast on resolving all issues on the vehicle. I would definitely recommend GM. More

by edwardolopez99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dino Picanzo, Nobu Damon, Jackie Klosky, Juan Fletes

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Sep 23, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Edward! We appreciate your kind words regarding the great customer service and fast issue resolution at Mark Christopher Auto Center. We're glad to hear you would recommend us. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 19, 2025

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Helpful, quick service, clean waiting area , helped make a future appointment with a different vehicle More

by YECATS3232
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 19, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience at Mark Christopher Auto Center. It’s great to know you found our service helpful and our waiting area clean. We look forward to assisting you with your future appointment for your different vehicle. Come see us again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 18, 2025

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It’s frustrating that my car was there for multiple days and the issue was “fixed” but now a week later it’s back for service for the same problem. More

by Dfannin729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 18, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience. I understand your concerns about your vehicle returning to service for the same issue after multiple days in the shop. At Mark Christopher Auto Center, we aim to provide thorough and lasting repairs, and your feedback highlights how important consistent results are for our customers. Feel free to connect with me directly if you’d like to go over this further. Your concerns are taken seriously. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 16, 2025

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Employee Rating

Everything was done in a the time frame promised, all went well. Nice and professional More

by michellebeans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 16, 2025

Mark Christopher Auto Center responded

Thank you for your positive review, Michelle! I am glad to hear that everything was completed within the promised time frame and that you found our team at Mark Christopher Auto Center to be nice and professional. We look forward to serving you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 11, 2025

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Employee Rating

Javier was really good with helping me with everything I needed. He was courteous and efficient. I was in and out right away. Thank you, Javier! More

by avanz001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 12, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm so happy to hear that Javier provided you with excellent service. At Mark Christopher Auto Center, we strive to make every visit efficient and pleasant. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 07, 2025

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Employee Rating

I had some minor issues with the work done on the headliner but, after multiple attempts, I can’t get anybody to respond about fixing it. There are enough other service centers around that I’ll be ta More

by MMIZE721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 08, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your frustration with the communication regarding the headliner work at Mark Christopher Auto Center. Your feedback is important, and I appreciate you bringing this to our attention. Please consider reaching out to me directly to discuss your concerns, as we are committed to maintaining our high standards. We hope to have the opportunity to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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