Javier Juarez
Javier Juarez at Mark Christopher Auto Center
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Javier Juarez

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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5.0
9 Reviews
5.0

9 Reviews

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9 Reviews of Javier Juarez

March 13, 2025

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Employee Rating

Friendly and easy to know what was happening. Easy in and out process. And friendly staff More

by toolmarco363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! We’re thrilled to hear about your friendly experience with our staff and the smooth process at Mark Christopher Auto Center. We appreciate your feedback and look forward to serving you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 07, 2025

Dealership Rating
Employee Rating

This dealership rocks! Jeff Rizzi and Nate Heath… All the staff take care of me like I am their number one priority. I am always treated so kind and so professional and the More

by Nturner
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 08, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! We’re thrilled to hear that you felt like a priority at Mark Christopher Auto Center and that Jeff, Nate, and the entire team provided you with such kind and professional service. We appreciate your loyalty and look forward to taking great care of your vehicles in the future. Don’t hesitate to visit us again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 28, 2025

Dealership Rating
Employee Rating

John and Jerry were very helper and got me just what I wanted I recommend them More

by KAREN Salgado
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Pena , John Villa

Mar 01, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Karen! We’re thrilled to hear that John and Jerry provided you with the assistance you needed. Your recommendation means a lot to us at Mark Christopher Auto Center. We look forward to helping you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 27, 2025

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Employee Rating

ALWAYS wonder and fair. Great experience and environment. Many helpful and knowledgeable staff members. This is a go to place. More

by LANCEGREENE28
Service Price Transparency
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Recommend Dealer
Yes
Feb 28, 2025

Mark Christopher Auto Center responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at Mark Christopher Auto Center. Our team takes pride in providing a welcoming environment and excellent service. We look forward to seeing you again and appreciate you being a go-to customer! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 16, 2025

Dealership Rating
Employee Rating

Everything went great. Javier kept me inform and I was able to pick up my car prior to the estimated time. More

by VERONICA_NORWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Mark Christopher Auto Center responded

Thank you, Veronica! We appreciate your positive feedback about your experience at Mark Christopher Auto Center. It's wonderful to hear that Javier provided excellent communication and that you were able to pick up your car early. We look forward to seeing you again for your future needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 16, 2025

Dealership Rating
Employee Rating

They are doing an excellent work, definitely I will come back for any service I need. More

by accounting11
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! We greatly appreciate your kind words and are thrilled to hear that you had an excellent experience at Mark Christopher Auto Center. We look forward to serving you again for any future needs. Safe drives! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 08, 2025

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Employee Rating

changed the oil on my 2019 gmc at4 in less than 2 hours for $100 bucks what more can I say? More

by JMBLEGAL
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Mark Christopher Auto Center responded

Thank you for your fantastic review! I'm thrilled to hear that you had a great experience getting the oil changed on your 2019 GMC AT4 at Mark Christopher Auto Center. We pride ourselves on efficiency and value, and it sounds like we hit the mark! I look forward to seeing you again for your future service needs. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 06, 2025

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Employee Rating

Javier Juarez had great customer service, on the other hand the person moving the cars (did not get his name) was very rude. He came up to me in the service line exclaiming that I should watch out for him More

by OLMRAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 07, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the great customer service you received, and we also want to acknowledge your concerns about the interactions with our team. At Mark Christopher Auto Center, we strive to maintain a respectful and professional environment, and your comments will help us address the situation. I encourage you to reach out to me directly so we can discuss this further and ensure a more positive experience in the future. Your satisfaction is important to us, and we value the opportunity to improve. Sincerely, Jeff Rizzi | jrizzi@markchrist...

More

February 01, 2025

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Employee Rating

Took my brand new (200 miles) Yukon Denali in for a repair for the rear window weather stripping coming off. They had to replace it. When I picked it up there was glue residue and greasy fingerprints o More

by johnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 03, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your frustration regarding the condition of your Yukon Denali after the service, especially considering its value. At Mark Christopher Auto Center, I take pride in ensuring our customers receive their vehicles back in pristine condition. Your feedback is appreciated, and I encourage you to reach out to me directly so we can discuss this further and address your concerns. Thank you for choosing Mark Christopher Auto Center. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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