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Javier Cruz
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50 Reviews
Dealership Experience
6 yrs, 8 mos
Industry Experience
12 yrs, 1 mo
Specialties & Trainings
2024 Consumer Satisfaction Award - 3 Years in a row
2024 Outlander PHEV Expert Certified
2024 Outlander Expert Certified
2024 Certified Pre-Owned Specialist
2024 Master Certified Product Specialist
2024 Customer Satisfaction Award - DealerRater
2023 Customer Satisfaction Award - DealerRater
2018 Master Certified Product Specialist
2018 Certified Pre-Owned Specialist
Q1 - 2018 #1 Sales Satisfaction Dealer in the District
Q2 - 2018 #1 Sales Satisfaction Dealer in the District
Q3 - 2018 Highest Customer Experience Award
2019 Master Certified Product Specialist
Q1 - 2019 #1 Sales Satisfaction Dealer in the District
2019 Certified Pre-Owned Specialist
Q1 - 2020 #1 Sales Satisfaction Dealer in the District
2020 Master Certified Product Specialist
2020 Certified Pre-Owned Specialist
2021 Master Certified Product Specialist
2021 Certified Pre-Owned Specialist
Q2 - 2021 Highest Customer Experience Award
Q3 - 2021 Highest Customer Experience Award
2022 Master Certified Product Specialist
2022 Certified Pre-Owned Specialist
2022 Outlander PHEV Expert Certified
2022 Outlander Expert Certified
Q3 - 2022 Highest Customer Experience Award
Q4 - 2022 Highest Customer Experience Award
2023 Outlander PHEV Expert Certified
2023 Outlander Expert Certified
2023 Certified Pre-Owned Specialist
2023 Master Certified Product Specialist
Q1 - 2023 Highest Customer Experience Award
Employee Video
50 Reviews
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50 Reviews of Javier Cruz
March 09, 2025
Javier was good natured and smart enough to see that we wanted to purchase a car and be on our way as quickly as possible. It was the fastest time and that is much appreciated. wanted to purchase a car and be on our way as quickly as possible. It was the fastest time and that is much appreciated. More
by dwreusch
Verified CustomerOther Employees Tagged: James Sheffield
March 08, 2025
After everything with getting the deal done , delivery, walk around etc - two weeks later I have not received my copies of the paperwork. I have to chase them for my paperwork. Not good people walk around etc - two weeks later I have not received my copies of the paperwork. I have to chase them for my paperwork. Not good people More
by danielcovitz40
Other Employees Tagged: James Sheffield
March 05, 2025
The process was very quick compared to my previous experiences. All those involved were very polite and helpful. experiences. All those involved were very polite and helpful. More
by murfa10a
Other Employees Tagged: Sean Wilson
February 13, 2025
Very fast, friendly, and everything was done accurately and effectively. Everyone was very helpful and I had an amazing experience! Thank you, Sean! and effectively. Everyone was very helpful and I had an amazing experience! Thank you, Sean! More
by AvilesNAdrianna
Other Employees Tagged: Dominic Tesoro, James Sheffield, Haylee Wells, Jordan Rice, Sean Wilson, Ricardo Vargas, Milton Lopez, Liza Fernandez
February 05, 2025
Great experience when buying my new ride! I showed up ready and had everything ready to trade in my old ride and buy a new one. They made the process easy gave me a great deal and gave me a b I showed up ready and had everything ready to trade in my old ride and buy a new one. They made the process easy gave me a great deal and gave me a better payment than I was making. Overall I appreciate that the process was fast as one tactic I've seen from other dealers is making you wait hours to leave with keys in hand and you didn't. Plus I got to buy my first brand new vehicle from y'all! More
by Otto Hopkins
Other Employees Tagged: Dominic Tesoro, James Sheffield, Haylee Wells, Jordan Rice, Sean Wilson, Ricardo Vargas, Milton Lopez, Liza Fernandez
January 16, 2025
Jenkins Mitsubishi provides a wonderful experience when purchasing a new car. Javier was extremely helpful and a pleasure to work with. Highly recommended! purchasing a new car. Javier was extremely helpful and a pleasure to work with. Highly recommended! More
by mwc787
Other Employees Tagged: Sean Wilson
January 16, 2025
It was a pretty good experience overall. Everyone was honest and not push so we were glad we drove over an hour to buy from you Everyone was honest and not push so we were glad we drove over an hour to buy from you More
by goteron
Other Employees Tagged: James Sheffield, Sean Wilson
January 16, 2025
The dealership was professional, pleasant, accommodating to our needs and provided a smooth purchase experience for our new vehicle. Everyone was very helpful with all of our questions and needs. We would to our needs and provided a smooth purchase experience for our new vehicle. Everyone was very helpful with all of our questions and needs. We would recommend them highly. More
by quiltluva77
Other Employees Tagged: Dominic Tesoro, James Sheffield
December 29, 2024
I was looking for an inexpensive commuter car. The service and empathy of the team was amazing. 100% Recommend The service and empathy of the team was amazing. 100% Recommend More
by andreagostini71
Other Employees Tagged: Sean Wilson
December 25, 2024
Xavier and James are great people if anyone is looking for a car go see Xavier at Jenkins Mitsubishi for a car go see Xavier at Jenkins Mitsubishi More
by wandalopezgarcia5
Other Employees Tagged: James Sheffield
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