Jason Waterman
Jason Waterman at Browns West Branch Chrysler Dodge Jeep Ram

Jason Waterman

Browns West Branch Chrysler Dodge Jeep Ram

205 Tidewater Drive
West Branch, IA 52358

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4.7
16 Reviews
4.7

16 Reviews

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16 Reviews of Jason Waterman

March 31, 2026

Dealership Rating
Employee Rating

KNOWLEDGEABLE STAFF, PLEASANT DEMENOR, AND PROMPT SERVICE. IWOULD RECOMMEND TO OTHER PEOPLE IN MY COMMUNITY. More

by rbertling
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Recommend Dealer
Yes

March 23, 2026

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All good experiences with this dealer - from the initial purchase through service. I’ve been so impressed with their willingness to go above and beyond. I’m a big fan and I’m hard to impress! More

by holliefrieden
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Recommend Dealer
Yes
Mar 24, 2026

Browns West Branch Chrysler Dodge Jeep Ram responded

We try to hit the mark at every turn, and we're glad you noticed! Thanks so much for your 5 stars!

March 22, 2026

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We had a very nice visit when getting our oil and filter changed. Signed up for two month plan also. More

by patannsharp
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Recommend Dealer
Yes
Mar 24, 2026

Browns West Branch Chrysler Dodge Jeep Ram responded

That's awesome to hear you took advantage of the deal! We look forward to seeing you next time, and thanks for leaving a review!

March 22, 2026

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Efficient and performed all needed items . Very friendly and nice waiting room. Pricing was as expected. More

by jns0616
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Recommend Dealer
Yes

Other Employees Tagged: Finance Department. Forgot name

Mar 24, 2026

Browns West Branch Chrysler Dodge Jeep Ram responded

Thanks for the positive review! We look forward to seeing you again.

March 13, 2026

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I've been a customer for about 20 years. Always great service by the team. More

by icboal
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Recommend Dealer
Yes
Mar 24, 2026

Browns West Branch Chrysler Dodge Jeep Ram responded

We can't appreciate your continued business with us enough! Thank you so much for the positive review.

March 12, 2026

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Employee Rating

According to the survey instructions any further comment is optional. Quit bugging me about surveys as this may lead to a decrease in my satisfaction level. Is not my repeat business indication enough of my More

by tim.saylor
Recommend Dealer
Yes

March 09, 2026

Dealership Rating
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It is a great place to get service and to trade in cars. Great people More

by FSTRFAM
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Recommend Dealer
Yes
Mar 10, 2026

Browns West Branch Chrysler Dodge Jeep Ram responded

Thank you for the great review! We’re glad you’ve had a good experience with both service and trading vehicles here. We appreciate your support and look forward to helping you again down the road.

March 02, 2026

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Employee Rating

Did a nice job replacing the hands free device and had it installed within a few days More

by aireyfong37
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Recommend Dealer
Yes
Mar 10, 2026

Browns West Branch Chrysler Dodge Jeep Ram responded

Thanks for your feedback and the 5 stars! Glad we could help.

March 02, 2026

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Employee Rating

I was not impressed with the waiting area, the cost of my repair and the length of time it took to fix my vehicle. More

by patricialehrman65
Recommend Dealer
No
Mar 10, 2026

Browns West Branch Chrysler Dodge Jeep Ram responded

Hi Patricia. We take service very seriously here, so we are sad to hear that you were dissatisfied with the time it took. I hope you feel things were resolved when we reached out. If you have any other concerns, please contact our Guest Experience department at jwaterman@victorywithbrowns.com. We hope to see you again.

February 27, 2026

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Employee Rating

Very courteous and quick. Appreciated noticing other services that were needed. Great explanations of services needed. Thank you! More

by newport0
Service Price Transparency
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Recommend Dealer
Yes
Mar 10, 2026

Browns West Branch Chrysler Dodge Jeep Ram responded

We just want to make sure you're informed and aware of your options. The rest is up to you! Glad we could help out and made it quick. Thanks for 5 stars!

1

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