22 Reviews
Write a ReviewDealership Experience
22 yrs, 4 mos
Industry Experience
34 yrs, 5 mos
Languages Spoken
English
Employee Video
22 Reviews of Jason Walling
January 25, 2022
Family member purchased a 14 Nissan Altima 2.5S recently. It had a sticker in the window stating it was headed to the auction. The transmission went out after putting 65 miles on it. Honda of Kirkland agr It had a sticker in the window stating it was headed to the auction. The transmission went out after putting 65 miles on it. Honda of Kirkland agreed to replace vehicle with a full refund towards another vehicle minus taxes, lic and doc fee. I thought that was amazing customer service until they "self towed" the vehicle to the dealership. They claimed the newer vehicle they picked out did not have enough "book value" so they declined to do the deal unless they buy a way more expensive car. Typically, my family purchases their vehicles from me, but due to our used car shortage, they were not able and thought Honda of Kirkland would be the next best thing. They were sadly misktaken! My first thought is that if I make a promise to a customer, I follow through 100%. It's unfortunate that Honda of Kirkland cares more about their bottom line, than a customer that only spent less than $13,000 for a vehicle they thought was reliable. I asked my family member about a service contract. Typically it's offered however they were not "crystal clear" the offer was an option. If 0 stars were an option, that is exactly what they deserve. Will refer family to Attorney General as well as the BBB. More
Other Employees Tagged: Brian Slish, Eric Rizer , Heath Bower, Jae Han, Tiger Kim
January 15, 2020
The financial guy was terrible. I refused all of the Add-ons, he looked upset or something, stood up and left. He came back 10 minutes later and I gave in and bought the xx VIN etch for $375 so I c the Add-ons, he looked upset or something, stood up and left. He came back 10 minutes later and I gave in and bought the xx VIN etch for $375 so I can leave. Been in there over 5 hours. That was the first and last time they get my business or anyone I know. xxxxxxxx! More
Other Employees Tagged: Brian Slish, Eric Rizer , Heath Bower, Sergio Glavaz, Jae Han, Tiger Kim, Ken Pho, Justin Sobchuk
January 08, 2019
Great experience Bought a new Odyssey with the Costco program. Great experience at the dealership, excellent service. Best car buying experience in a long time. Thanks Bought a new Odyssey with the Costco program. Great experience at the dealership, excellent service. Best car buying experience in a long time. Thanks, Honda Kirkland More
Other Employees Tagged: Chris wallace
December 30, 2018
Excellent service Was assigned by Jin who helped me decide on a new Accord. Couldn’t be happier with his service. It was a very friendly, low pressure transaction. I al Was assigned by Jin who helped me decide on a new Accord. Couldn’t be happier with his service. It was a very friendly, low pressure transaction. I also received a fair price on my vehicle. Thanks HoK, would definitely use you again. More
October 29, 2018
Quick, friendly, thorough I went in the get an extra (backup) FOB. They checked to make sure they had an FOB in stock. The work was done sooner than expected. All questions I went in the get an extra (backup) FOB. They checked to make sure they had an FOB in stock. The work was done sooner than expected. All questions were answered More
October 07, 2018
Experience with Cal Scott My experience in leasing my new Honda CRV was very pleasant ,it was done quickly,in a very effecient manner. the agent Cal Scott was very friendly an My experience in leasing my new Honda CRV was very pleasant ,it was done quickly,in a very effecient manner. the agent Cal Scott was very friendly and very knowlegeble about the vehicle. This is my 4th lease in this company , this is the most pleasant experienced. More
June 28, 2018
Our family dealership and car make Honda of Kirkland is our family's dealership with nine quality cars and counting. Great sales people, the best cars and hassle free maintenance team. Honda of Kirkland is our family's dealership with nine quality cars and counting. Great sales people, the best cars and hassle free maintenance team. Thank you! More
Other Employees Tagged: Alex Gharai Larry Mallory Alex Gharai Eric Rizer Alex Gharai Jason Walling. Alex Gharai Ed Molina Alex Gharai
June 20, 2018
very good Their customer service was excellent and very helpful. Jason Walling is a very friendly and nice salesperson. Overall the entire buying experience was Their customer service was excellent and very helpful. Jason Walling is a very friendly and nice salesperson. Overall the entire buying experience was good, and I would recommend buying a car from this dealership. More
June 16, 2018
Great job from research to final deal We loved our experience with Chad Garber. He was super friendly, personable and helped us get all the info we needed on our vehicle, plus he wasn't p We loved our experience with Chad Garber. He was super friendly, personable and helped us get all the info we needed on our vehicle, plus he wasn't pushy or aggressive. More
Other Employees Tagged: Chad Garber
March 17, 2018
excellent Excellent experience, best quality sales car, best sales man AJ. Provided a very good price with effort helping you to achieve your goal. Highly recom Excellent experience, best quality sales car, best sales man AJ. Provided a very good price with effort helping you to achieve your goal. Highly recommend him. More
Other Employees Tagged: AJ