Jason Turrell
Jason Turrell at Bellingham Ford Lincoln

Jason Turrell | Page 3

Service Manager

Bellingham Ford Lincoln

1820 James Street
Bellingham, WA 98225

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4.7
48 Reviews

Jason Turrell is our Service Department Manager! Jason essentially grew up here while this was the former Diehl Ford. His Father Ed Turrell was the long time Service Department Manager, and Jason followed in his footsteps. After taking a break from the retail side of Automotive for the last 4 years Jason has come back to lead our amazing team, and is ready to grow the department to it's fullest potential. We are excited and proud to have him as part of the Bellingham Ford Family!

4.7

48 Reviews

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48 Reviews of Jason Turrell

February 02, 2024

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Employee Rating

We had a little hiccup with our first service appointment, but the department more than made up for it afterwards. The valet pick up and drop off service is SO helpful. They were on time, frien More

by JSTREBLER52
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Trevor

Feb 12, 2024

Bellingham Ford Lincoln responded

Appreciate the opportunity and thanks for the great review!!

January 21, 2024

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Kyle and the crew were courteous, prompt and made the repairs needed to get me back on the road. Great experience More

by wnpotebnya
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Cunningham, Cole Miller, Lori Schwartz, Kyle

Feb 12, 2024

Bellingham Ford Lincoln responded

Many thanks for the great review!

January 16, 2024

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Friendly, fast service at a good price. Good communication and piece of mind knowing they know my vehicle. More

by CHRISTIANDANIELSON
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Recommend Dealer
Yes

Other Employees Tagged: Robert Cunningham, Lori Schwartz

Jan 19, 2024

Bellingham Ford Lincoln responded

Christian, Many thanks for taking the time to post such a great review!

January 13, 2024

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Prompt and courteous service, a big improvement over the last time I inquired about service from another employee who is no longer there. More

by euenme2
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Recommend Dealer
Yes

Other Employees Tagged: Camille Kim

Jan 19, 2024

Bellingham Ford Lincoln responded

Thanks for the great review and the continued business, we are working on improving and have the right staff to get it done!!!

December 29, 2023

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Outstanding service. Vehicle was picked up at our house and delivered. communication with the service department was excellent, More

by edturrell
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Cunningham, Lori Schwartz

Jan 02, 2024

Bellingham Ford Lincoln responded

Many thanks for such a great review, we appreciate you taking the time!!

December 06, 2023

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Employee Rating

I brought my 1995Ford Truck in for a check on a couple issues that recently concerned me and it was a choice to use Bellingham Ford as I have had this vehicle serviced at this location several times ov More

by harleyscj
Recommend Dealer
No
Dec 08, 2023

Bellingham Ford Lincoln responded

We appreciate your feedback and we are sorry that we could not come to terms. Thank you

Dec 08, 2023

harleyscj responded

The dealership did nothing to satisfy the concern or compromise in any way. The Service Manager categorized the charges as "fair and justified" with No additional information regarding the extra work that applied to the 2 hours of labor @ $175 per. The Technicians notes on the Invoice do not back up what the Mgr. is claiming. It's simple, if work was done to account for these inflated charges, then they should have revised the documentation. It is poor customer service and honestly an insult to common sense related to reputable business practices.

Feb 28, 2024

harleyscj responded

It would have been a simple resolution / compromise with minimal impact on the business. Absolutely nothing was offered and the continual lack of documentation to support the service charges (2 hrs @ $175 per) is the major component of my complaint and disdain for this business practice. Poor training should not impact the consumers expense. I plan to continue to publicly inform the community about how their management treated a long term customer.

November 12, 2023

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wi fi good on time with services free coffee :) Clean area FRIENDLY Staff no pressure easy to work with More

by jdj1945
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lori Schwartz

Nov 12, 2023

Bellingham Ford Lincoln responded

Thank you! We appreciate your business!

October 08, 2023

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No pressure sales. Upper management is accessible if you wish. Outstanding valet service to your home or other local places. More

by ABJAMESSON
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Charlie in Service

Oct 08, 2023

Bellingham Ford Lincoln responded

Thank you so much for the review! We appreciate it!

October 05, 2023

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I had a great buying experience with Marty and it couldn’t have gone smoother and the service department was excellent. More

by Craigmanos
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marty Walker

Oct 07, 2023

Bellingham Ford Lincoln responded

Thank you so much for the great review! We appreciate you!

October 01, 2023

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Employee Rating

The people are helpful and courteous. Jason is a great manager and very helpful. Gordie More

by g.harang
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jack Barton , Michelle Starkey

Oct 02, 2023

Bellingham Ford Lincoln responded

Thank you for your kind words and your business!! We appreciate it!

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