Jason Templeton

Tom was very patient and worked hard to get the car we wanted at the price in our budget. wanted at the price in our budget. More

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ZERO STARS! ZERO STARS!! Can't give a business zero stars on here but this dealership does not deserve any stars whatsoever in fact, they don't deserve the time ZERO STARS!! Can't give a business zero stars on here but this dealership does not deserve any stars whatsoever in fact, they don't deserve the time it's going to take me to write this. BEWARE OF THIS DEALERSHIP! Two days ago my fiancée and I drove over 45 minutes away to Towson to test drive a blue 2022 Hyundai Tucson. The test drive was prearranged and scheduled for a 12 noon slot with salesman Joshua. Upon arriving Joshua met us in the lot. Shortly thereafter the three of us took the Tucson for a test drive. It was a beautiful vehicle and every thing my fiancée was wanting. Due to the need to get a cashiers check for the majority of the vehicle's cost we could not purchase the vehicle while we were there. We told both Joshua and his manager Jason Templeton that we needed to secure the funds, get the cashier's check and that had planned to quickly check out one other identical Tucson at a dealer near the bank we'd be getting the cashiers check at. After test driving the other Tucson we immediately called salesman Joshua and told him that we wanted the blue Hyundai Tucson that my fiancée had test driven that morning, this was only 2 hours later. During this telephone conversation it was explained that the check would be gotten first thing in the morning made payable to Heritage Hyundai of Towson and that my fiancée would be driving up last night to pay for and pick up the vehicle. Salesman Joshua said that would be fine and that he would be getting the car cleaned up and ready for when my fiancée arrived. Last night my fiancée called Joshua again and told him the check was in hand but said that due to work he would probably not have time to clean out his trade in and specifically asked salesman Joshua if it would be possible to pick the Tucson up and relinquish the trade in today. My fiancée made it very clear that if this was not going to be okay my fiancée told Joshua that he would drive up last night. Joshua said this delay would be fine and that there was nothing at all to worry about. First thing this morning my fiancée called Joshua to verify this evenings pickup of the Hyundai Tucson. Shortly after speaking to salesman Joshua a manager named Ross called my fiancée at work to advise him that they sold the blue Hyundai Tucson to another buyer. Knowing that the check for the vehicle was secured and in hand and already made payable to the dealership, knowing that both the Credit Union that would be providing the additional funds over and above the cashiers check and the insurance company that would be insuring the blue Hyundai had already been contacted they sold the vehicle mere hours before my fiancée was scheduled to meet with them to pay for and secure the vehicle. What sort of business practice is this? What sort of business is this...a dam crappy one. What kind of salesperson or management makes arrangements for a purchase to occur on a specific day with a specified time only to sell the vehicle hours before the scheduled purchase meeting? Do not trust this business! Do not waste your time with them! They are liars and con men. More

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I hadn't bought a car since 2009 and honestly was feeling anxious about the experience. Greg was incredible to work with. He was friendly, informative, and never made me feel like he was trying to hard-sell anxious about the experience. Greg was incredible to work with. He was friendly, informative, and never made me feel like he was trying to hard-sell me on anything. His approach was consultative instead of sales-y and the end-to-end experience was smooth. Highly recommend this dealership and especially working with Greg! More

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Heritage Hyundai Towson is great! I would greatly recommend Stan and Juan. They were able to answer all of my questions, and provided a high level of service. Great cars and great ser I would greatly recommend Stan and Juan. They were able to answer all of my questions, and provided a high level of service. Great cars and great service!! More

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James was a really nice friendly rep. He made me feel really comfortable in the process of purchasing my new car. Jason was the best he worked a miracles on getting me financed with $0 do He made me feel really comfortable in the process of purchasing my new car. Jason was the best he worked a miracles on getting me financed with $0 down. I feel really blessed to have them on my side. Thank you More

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Thanks to Sly my experience was excellent. He even offered me lunch. He followed up several times during the week to make sure that I was a happy customer. He even offered me lunch. He followed up several times during the week to make sure that I was a happy customer. More

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We were so lucky to have Jack as our salesman. He was and is the best of the best. He was and is the best of the best. More

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Jack was really great to work with. He was very thorough in going through all of the paperwork with me - showing me every available option that I asked about. I never once felt like he He was very thorough in going through all of the paperwork with me - showing me every available option that I asked about. I never once felt like he was trying to upsale me and he was transparent with me about everything I asked about. I also had a complicated situation with my registration but they took care to resolve the situation. More

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Juan Castro did an amazing job assisting me with trading in my 2021 Hyundai venue for my 2024 Hyundai Elantra. 10/10 recommend for sure! Not sure if he can see this, but thanks Juan! in my 2021 Hyundai venue for my 2024 Hyundai Elantra. 10/10 recommend for sure! Not sure if he can see this, but thanks Juan! More

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Very helpful and accommodating. Worked with me to trade in my broken down car and get a new one. Jack Coco Sr was incredibly helpful. Worked with me to trade in my broken down car and get a new one. Jack Coco Sr was incredibly helpful. More

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