Jason Smith

Everything was good except when i got home I had 2 of my tires valve caps missing from my tire rotation. tires valve caps missing from my tire rotation. More

by Ejparvin Verified Customer Verified Customer

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The dealership was clean. Everyone was helpful and kind. The service was efficient and well communicated Everyone was helpful and kind. The service was efficient and well communicated More

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I purchased my vehicle from Clay Cooley in 2019, and I keep bringing my car back for service all these years for regular maintenance. They are very good and reliable to do it right. I know my car will be keep bringing my car back for service all these years for regular maintenance. They are very good and reliable to do it right. I know my car will be taken care of. I moved to Fairview, TX and drive all the way to Irving because I trust them. More

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The maintenance broke one of the clips and the prices surge waiting for replacement they have not rang me in about a week surge waiting for replacement they have not rang me in about a week More

by vincentmatoke Verified Customer Verified Customer

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I still haven’t heard any response from the dealership since my initial complaint. I’m still waiting for a satisfactory resolution. since my initial complaint. I’m still waiting for a satisfactory resolution. More

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Great dealership, good customer service, and was willing to go the extra mile to make sure we walk away with a car without any complaints. Very happy with my purchase and recommend everyone else that wants to go the extra mile to make sure we walk away with a car without any complaints. Very happy with my purchase and recommend everyone else that wants a KIA to that specific dealership. Really appreciate that team over there. More

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The service department does a great job with professionalism, integrity and timeliness. Highly recommend to take your vehicle here. professionalism, integrity and timeliness. Highly recommend to take your vehicle here. More

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Excellent service and my guy took care of me with all the information I needed. Great to be able to get a car from there. information I needed. Great to be able to get a car from there. More

by EMITJARMSTRONG Verified Customer Verified Customer

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Poor management, poor sales, average service department. Gouging the customer on optional accessories. I would NOT recommend this dealership to my worst enemy. Gouging the customer on optional accessories. I would NOT recommend this dealership to my worst enemy. More

by krammc67 Verified Customer Verified Customer

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In many interactions, they were either incompetent or deictful or both. The quoted price changed, and they were late getting my tags. Then, they claimed I did not pay the full (inflated) price, but I pai deictful or both. The quoted price changed, and they were late getting my tags. Then, they claimed I did not pay the full (inflated) price, but I paid in full; it was embarrassing, and I had to waste significant time. The dealership also did not spend sufficient time reviewing the car's features. I do love the car, just not this experience More

by bart7 Verified Customer Verified Customer

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