Dealership Experience
1 yr, 6 mos
10 Reviews
Write a Review10 Reviews of Jason Miles
November 13, 2024
Service staff is always friendly, professional, informative,caring. Have always had a good experience at Subaru Concord. informative,caring. Have always had a good experience at Subaru Concord. More
Other Employees Tagged: Whitney Marti
November 05, 2024
I never have a concern when I bring my Crosstrek to Concord Subaru. They answer all of my questions or concerns. I have recommended this dealership to many people and will continue to. Concord Subaru. They answer all of my questions or concerns. I have recommended this dealership to many people and will continue to. More
Other Employees Tagged: Whitney Marti, Kevin Wingler, Emily Kelley
October 21, 2024
Online appointment scheduling is very convenient. Excellent communication during servicing. Always willing to explain and teach about different options Excellent communication during servicing. Always willing to explain and teach about different options More
Other Employees Tagged: Earl Broadway, Paulie McNaught, Bruce "Trey" Hood, Kevin Wingler
August 10, 2024
Car started smoking on the way home from getting the oil changed and pulled over. Oil was pouring out of the car from the oil plug due to a failed crush washer. They came out to the car and tightened the oi changed and pulled over. Oil was pouring out of the car from the oil plug due to a failed crush washer. They came out to the car and tightened the oil plug and added oil. Car was driven back to the dealership where they pressure washed the under side of the car and reset the warning lights. They said no was damage was done but we will see how long until I start having engine problems or gasket seal leaks. This is the second time I had issues with service. More
Other Employees Tagged: Everyone that we dealt with.
July 02, 2024
I was pleased with my service but when I bought this car 4 years ago I purchased a warranty on tires,etc. that was good for 5 years. I have a all dent in the hood that I shoukd have been covered under this 4 years ago I purchased a warranty on tires,etc. that was good for 5 years. I have a all dent in the hood that I shoukd have been covered under this warranty but after being sent to another dealership down the road and told they only do body work and that this is paintless dent repair that Subaru should take care of it. So I called the dealership back and they said no they do not. Basically I paid almost $100 for a warranty that isn’t worth the paper it’s printed on!! I doubt that I will buy my next Subaru at this dealership!! More
June 19, 2024
I have been pleased with the service and professionalism from this dealership. The customer waiting area is clean and comfortable. I have been treated with kindness and respect. from this dealership. The customer waiting area is clean and comfortable. I have been treated with kindness and respect. More