Jason Mansour
Customer Experience Coordinator
Sterling Heights Dodge Chrysler Jeep Ram
40111 Van Dyke Ave
Sterling Heights, MI 48313
Languages Spoken
Arabic
English
12 Reviews
Write a Review12 Reviews of Jason Mansour
September 06, 2024
The job was done quickly and professionally. I like the people are very polite and provided the right information. I like the people are very polite and provided the right information. More
Other Employees Tagged: Shane Watson
August 27, 2024
The most unprofessional serives department in history from LISA P, the receptionist All the way to management they don't answer the phone you will be lucky if someone answers or you have to call the new from LISA P, the receptionist All the way to management they don't answer the phone you will be lucky if someone answers or you have to call the new car sales to leave a message with some one for somebody from the service department to call back. 3 weeks later (I was promised 1 week ) and they couldn't figure out what is wrong with my truck. They did an aliment and some issue with the battery pack module that they had to replace fyi truck had NO CODES since I just got and oil change and tire rotation a month prior. Alignment is missed up again that means something is causing the wheels to be off alignment I don't haul boats trailers no off road driving what so ever, etc. I will be turning in the lease with an unsolved problem. More
Other Employees Tagged: Shane Watson
August 12, 2024
Decided to try to get an oil change,,,,,, Very disappointed! I showed up around 5 PM to pick up my vehicle. The service dept. individual that I had dealt with could NOT find my paperwork. I had disappointed! I showed up around 5 PM to pick up my vehicle. The service dept. individual that I had dealt with could NOT find my paperwork. I had to wait until the ENTIRE service dept finally (after about 30 minutes) looked for my paperwork.... They were worried it was getting close to closing time!!! My paperwork was stapled to someone else order,,,,, I won't be back, Nor will I recommend your dealership to my friends & neighbors. More
Other Employees Tagged: Shane Watson
July 21, 2024
They were very thorough and caring. We will definitely be back the next time. Thank you! We will definitely be back the next time. Thank you! More
Other Employees Tagged: Shane Watson
June 14, 2024
Mike Manzo is a loyal, trustworthy salesman who doesn’t allow you to feel uncomfortable ever. allow you to feel uncomfortable ever. More
Other Employees Tagged: Mike Manzo, Thomas Ellis, KRISTIE JOHNSON, Denise Rouse
May 03, 2024
Timely and they just redid their waiting area which is very nice with leather chairs and couches. I also like the desk areas for more private calls. very nice with leather chairs and couches. I also like the desk areas for more private calls. More
Other Employees Tagged: Shane Watson
March 12, 2024
Everyone was so friendly at the dealership. Nice and comfy waiting area with snacks & water. Nice and comfy waiting area with snacks & water. More
Other Employees Tagged: Shane Watson
March 12, 2024
Quick turn around time, super friendly staff, and professional environment. The easiest experience at any dealership in town professional environment. The easiest experience at any dealership in town More
Other Employees Tagged: CHRIS DEMARTINO, Shane Watson
February 27, 2024
Brought my van in for service. Which was taken care of quickly. And I waited in the waiting room for a reasonable amount of time. The room was comfortable and clean. Which was taken care of quickly. And I waited in the waiting room for a reasonable amount of time. The room was comfortable and clean. More
Other Employees Tagged: Lionel the service advisor, did a great job. He informed me of everything.