Jason Heximer | Page 29

I called Arrowhead Honda and spoke to Jason Heximer regarding my 2008 CRV that I was leasing and wanted information on turning it in and getting a 2011 CRV to replace it. We had gotten the 2008 from A regarding my 2008 CRV that I was leasing and wanted information on turning it in and getting a 2011 CRV to replace it. We had gotten the 2008 from Arrowhead Honda and had a great experience working with them so I was hoping for the same experience as the last time. Jason was great! He showed me just what I had told him I was looking for in the new CRV. He was very knowledgeable and friendly and he was a pleasure to work with. We had gotten in late in the afternoon and Jason was getting ready to leave for the day, so he introduced us to Eric Galliani and let us know that Eric would be taking care of us for the rest of the process. The paper work was easy to fill out and Eric was there to answer any questions that we had, and kept the process moving along very smoothly. Eric was friendly and took very good care of us. The staff at Arrowhead Honda are friendly not pushy and seem eager to help. I had forgotten the second set of keys to my 2008 CRV so I took them in the next evening. Eric asked if everything was ok with the new CRV and I laughed and told him yes but on the way there I had driven through a swarm of bugs and they were all over the windshield and the new car. He asked for my keys and in just a little while he came back and my car was all clean again. This is the type of service and willingness to please that will keep me coming back for all my vehicle needs in the future and recommending them to my family and friends. Thank you Arrowhead Honda and Jason and Eric. More

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My vehicle purchase experience at Honda Arrowhead was of the highest quality, and the service they provide is just as good. I needed a new vehicle and wanted reliability - I decided to go to Arrowhead Ho the highest quality, and the service they provide is just as good. I needed a new vehicle and wanted reliability - I decided to go to Arrowhead Honda because they had always serviced my existing Honda vehicles (purchased from outside dealership long ago) with great results. So I figured, why not give them a shot at selling me a new Ridgeline? My sales rep, Jason, was a pleasure to work with. His demeanor was realistic, to-the-point, and he understood my personal needs with the vehicle to the extent that I felt listened to and respected. Unlike some sales personnel who will constantly revisit topics that a customer has no interest in for the sole purpose of "making a better sale", I felt that Jason allowed me to control the outcome of the purchase. As a result, I felt more capable of making a sound decision, and my comfort level resulted in me understanding the real pros and cons of actually purchasing a more expensive model of the Ridgeline than I originally intended. I realize that Jason benefits from this, but I feel that I also benefit from this decision, which makes it a Win-Win for both sides. I will continue to recommend Honda Arrowhead to anybody. I see that the organization is run by competent people who place the customer first. I also have to mention the Service and Finance areas of Honda Arrowhead's business. There is a fellow by the name of Brian who works in their service department that has really been the "face" of Honda Arrowhead for me during the last few years. Because of the great experience I've always had with him, it really wasn't a question where I should start looking for a new vehicle. Brian's service gives me the confidence that the relationship with my Honda dealership doesn't end after purchasing the vehicle. I remember one day getting a flat tire on my Honda Civic only an hour before an extremely critical business meeting I had to attend to in Tempe, and I literally drove the vehicle into Honda Arrowhead just seconds before it couldn't be driven anymore. After explaining my urgent situation to the Service Department, the answer I got was "no problem". I was back on the road in 15 minutes, and I made my meeting. As you might expect, everybody on the meeting heard about the outstanding service I got from Honda Arrowhead that morning. Gary from Finance is the person I worked with in signing all the papers once I purchased the Ridgeline. Again, here is another example of Honda Arrowhead's "no pressure" approach to selling. I have never in my life before purchased "Extended Warranty" products until I met with Gary that day. I was presented the facts about what benefits this warranty could provide to me, and nothing else. Turns out that the cost of buying the warranty is heavily offset because I am saving a lot of money in other ways. For example, why sign up with association programs when Honda's extended warranty gives you 24/7 road coverage and free rentals? When you consider the cost of an extended warranty and its lifespan (7 years), just avoiding the cost of working with road coverage companies saves you about $800. That makes the Honda Extended warranty's value too compelling to pass up, because now you are also covered for any technical defect in the next 7 years. No pressure from Gary in understanding this, I made the decision to purchase it on my own. But Gary took the extra step and rolled the cost of the warranty into my financing, making the cost of an extended warranty easily paid for by simply not purchasing a couple of lattes every month. It's positive experiences like these that cause people to think about a car dealership when purchasing a vehicle. I can go anywhere to get a car. I can buy any model, do it as a private purchase, or simply make the decision not to buy. But because I have great service, professional guidance, and mutually respectful interaction with the folks at Honda Arrowhead, I don't give it a second thought: That is the place I go to when I need a vehicle. I strongly recommend this dealership. It is rare to find a group of professionals in this industry that care about their customers and their reputation so much. Thanks Ted Sfikas More

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Jason Heximer was extremley friendly and helpful, he listened to all of the things i wanted in a vehicle and didnt try to push me into something i wasnt comfortable with. Jason is by far the best salesp listened to all of the things i wanted in a vehicle and didnt try to push me into something i wasnt comfortable with. Jason is by far the best salesperson i have ever worked with. Jason was extremley halpful , he explained different features in the car, he even helped me program my radio stations before i left the dealership. More

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Arrowhead Honda is great a dealership which happens to be Arrowhead Honda is great a dealership which happens to be more than 40 miles from my home. But the drive is worth it, so I always take my car there Arrowhead Honda is great a dealership which happens to be more than 40 miles from my home. But the drive is worth it, so I always take my car there for all maintenance. I was in on a typical Saturday morning for routine maintenance for my 2008 CRV. I rarely go to the show room, but wanted to see if they had a Honda Fit on the floor. After looking around for a minute or so, Jason Heximer walked over with the most pleasant and genuine smile I have ever seen on a car salesman. While I know it's their job to make a sale, Jason has such a calm and non-abrasive manner that he made the entire experience an actual pleasure. I was sure that I would not be able to terminate my lease that still had 2 years left and be able to get a 2010 CRV, but within 15 minutes Jason was bringing out an application. Before I knew it, I was getting a new car, with a great deal!!! He certainly work some quick magic! Jason, you were absolutely wonderful! You are the most gentle and compassionate sales rep I have had the privilege to work with in my 20 plus years of buying cars. I certainly pray you are still at Arrowhead Honda in three years, because no one has ever measured up to your professional standards. I have sung your praises to family and friends in the past few weeks. Keep up the exceptional work!!! More

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Fabulous service..........He drove 60 miles to my house to show me the car. He was easy to work with and got us a great deal on our 2009 Honda Pilot. I would recommend Jason and this dealership to all of to show me the car. He was easy to work with and got us a great deal on our 2009 Honda Pilot. I would recommend Jason and this dealership to all of my friends for sure. Great job to Arrowhead Honda! More

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I have bought several vehicles from Arrowhead Honda the last two being from Jason. Jason was very prompt and fulfilled my specific requests. I wanted a certain make, model and color and he found it fast. H last two being from Jason. Jason was very prompt and fulfilled my specific requests. I wanted a certain make, model and color and he found it fast. He also got me the best monthly payment to fit in my budget. When I got to the dealership, Jason had everything ready for me to sign. He is very fast, efficient, knowledgeable and professional and I will recommend him to anyone that wants to buy a vehicle. Thank you Jason so much for your excellent customer service. Arrowhead Honda is lucky to have you! More

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Jason Heximer was a very nice and profesional personn.When we came in it was almost 7pm the receptionist ask me if we been help.And i told her no then she called one of the representative.Whic Ja personn.When we came in it was almost 7pm the receptionist ask me if we been help.And i told her no then she called one of the representative.Whic Jason Heximer came out and helped us.He's very helpful and gave us all the information abput the car we want.So for us he has a good customer service.And i will recomend him to my friend and family. More

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Jason and Honda were great! We went in just planning on test driving a couple cars, but Jason was so helpful, knowledgeable, and NOT pushy that we left with a new car. One of our questions was if the vehi test driving a couple cars, but Jason was so helpful, knowledgeable, and NOT pushy that we left with a new car. One of our questions was if the vehicles we looked at would fit gear that we had to haul regularly. Jason came with us back to our place to help load it in just to verify that it would fit - definitely going above and beyond. Thanks, we love our new car! More

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Fabulous experience, great company. Thank you for employing such great knowledgeable employees. I have already recommended two of my clinets that are looking for cars to work with Jason. HE made th employing such great knowledgeable employees. I have already recommended two of my clinets that are looking for cars to work with Jason. HE made the sale a very painless and quick experience. I appreciated his efficiency. More

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