Jason Gasiunas
Jason Gasiunas at DCH Wappingers Falls Toyota

Jason Gasiunas | Page 10

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.9
421 Reviews

Dealership Experience

6 yrs, 2 mos

Languages Spoken

English English

4.9

421 Reviews

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421 Reviews of Jason Gasiunas

August 01, 2024

Dealership Rating
Employee Rating

Friendly, helpful, happy pleasant , very clean Great coffee.. ha!…..take their time to help in anyway!!!! More

by Douglas Kearney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2024

DCH Wappingers Falls Toyota responded

Thanks for the great feedback! We’re thrilled to hear that you found our team friendly, helpful, and pleasant. We’re also glad you enjoyed the coffee! If you need any further assistance or have more questions, we’re here to help.

August 01, 2024

Dealership Rating
Employee Rating

I can always trust that repairs will be done right and the staff are always friendly and courteous. More

by AUDIOJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2024

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re glad to hear that you can trust us for quality repairs and appreciate our friendly, courteous staff. Your satisfaction is our top priority!

June 29, 2024

Dealership Rating
Employee Rating

Everything was done correctly. I received phone calls throughout the whole time.My truck was there and when I came to pick it up.The technician came out and greeted me and told me e More

by BOW1HUNT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2024

DCH Wappingers Falls Toyota responded

Thank you for sharing your positive experience! We're glad everything was done correctly and that you received updates throughout the process. It's great to hear the technician greeted you and explained everything clearly when you picked up your truck. We appreciate your feedback and look forward to serving you again in the future!

June 27, 2024

Dealership Rating
Employee Rating

The best service I’ve ever experienced with a car. It was punctually expedited by an extremely professional crew. The waiting area was comfortable with coffee and water & I was updated via text, the More

by EOINVL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2024

DCH Wappingers Falls Toyota responded

Thank you so much for your glowing review! We're thrilled to hear that you had the best service experience with us. Providing punctual and professional service is our priority, and we're delighted that our team exceeded your expectations. We're glad you found our waiting area comfortable and enjoyed the amenities. The video update and text notifications are part of our commitment to keeping you informed throughout the service process. If there's anything else we can do for you or if you have any more feedback to share, please feel free to reach out. We look forward to continuing to provide you with exceptional service in the future.

June 19, 2024

Dealership Rating
Employee Rating

It was a streamlined process with comfortable waiting room and helpful reps, the only drawback is it took almost 3 hours to complete. More

by ndsvivi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Mathew Rivera

Jun 19, 2024

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear that you found our waiting room comfortable and our representatives helpful during your visit. We understand that the wait time of nearly 3 hours was longer than expected, and we apologize for any inconvenience caused. Your feedback helps us improve, and we'll work on optimizing our processes to better serve you in the future. If there's anything else we can do for you, please let us know.

June 18, 2024

Dealership Rating
Employee Rating

Very professional and courteous. Also do not push unneeded things on you. I am quite comfortable that I am getting quality care. More

by SALTROTTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2024

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're glad to hear that you appreciate our professional and courteous service. Providing quality care without unnecessary upselling is our priority. We look forward to continuing to serve you!

June 09, 2024

Dealership Rating
Employee Rating

Very good service very fast very clean and neat and thank you for your business More

by JUANGUZMAN22320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2024

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're delighted to hear that you found our service fast, clean, and neat. We appreciate your business and look forward to serving you again in the future!

May 21, 2024

Dealership Rating
Employee Rating

Prompt Service with Extensive communication and Helpful Friendly Staff! On Time and Through with Everything More

by MACKEY75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2024

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're delighted to hear that you received prompt service and found our communication extensive and our staff helpful and friendly. If you need any further assistance, don't hesitate to reach out. We're here to help! 😊🚗

May 06, 2024

Dealership Rating
Employee Rating

The service is good so far but scheduling definitely needs improvement. We have to wait far too long for an appointment. More

by e213ill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Worthington

May 06, 2024

DCH Wappingers Falls Toyota responded

Thanks for your feedback! We're glad you've had a positive experience overall. We'll work on improving our scheduling to reduce wait times. Your input is invaluable in helping us improve. If you have any other concerns or need assistance, feel free to reach out anytime.

May 06, 2024

Dealership Rating
Employee Rating

All went well with my service. Staff was kind and professional and competent. I am happy to be back with this dealership More

by Jyturenne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2024

DCH Wappingers Falls Toyota responded

We're thrilled you had a great service experience with us! Thanks for your kind words about our staff. We're happy to have you back and look forward to serving you again for all your automotive needs. If you need anything else, just let us know!

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