
Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction
Read moreDealership Experience
22 yrs, 2 mos
Industry Experience
26 yrs, 11 mos
Languages Spoken
English
Maltese
417 Reviews
Write a Review417 Reviews of Jason DeFelice
April 15, 2025
Excellent service as usual from Jason and the team! Shuttle drivers are courteous and friendly. And Tim, always good to see him!!! Shuttle drivers are courteous and friendly. And Tim, always good to see him!!! More
Other Employees Tagged: Tim (the guy who shuttles vehicles internally)
March 23, 2025
I visited Toyotatown in London to have the battery holder in my 2014 Rav 4 upgraded as part of a recall. The work was completed promptly at the correct scheduled time of my appointment. I purchased a holder in my 2014 Rav 4 upgraded as part of a recall. The work was completed promptly at the correct scheduled time of my appointment. I purchased a new rubber strip for my driver's side wiper blade. It was installed at no additional charge. More
Other Employees Tagged: Adrian Vanderwel
February 08, 2025
Jason always comes through in the clutch. I had an emergency with my Tacoma and needed repairs right away. Jason was able to fit me in and get my truck back quickly as we were down to one veh I had an emergency with my Tacoma and needed repairs right away. Jason was able to fit me in and get my truck back quickly as we were down to one vehicle at the time. Everyone was friendly and efficient. More
January 21, 2025
I have met Enna couple of days back. She was very polite and easy to talk to. She has made my service experience great. Plus she makes sure that her customers are getting best experience She was very polite and easy to talk to. She has made my service experience great. Plus she makes sure that her customers are getting best experience. More
Other Employees Tagged: John Rossini, Chelsea Wakefield, Enna Pinacho
January 17, 2025
In 2023 I bought brand new Tacoma first service left side box they scratched it never told me had pay for my own repair 2024 bought brand new rav4 first service they tried changing a tire on my car there wro box they scratched it never told me had pay for my own repair 2024 bought brand new rav4 first service they tried changing a tire on my car there wrong with the tire second they damaged my hood and the fender never said nothing about it they said I should have told about the damage when I picked up in the past my car was always washed this they didn’t wash it so could hide the damage I do not recommend this dealer to anyone More
December 22, 2024
Fantastic service as usual! Thank you for all you do Jason! Always prividimg excellent recommendations and service. Always a pleasure to deal with. Many thanks 🙏 Thank you for all you do Jason! Always prividimg excellent recommendations and service. Always a pleasure to deal with. Many thanks 🙏 More