Jason Castro | Page 7

Bought my first car with Jason C. And was super pleased with the service. He took all the extra steps to make sure I knew the product and how the process worked. Jason was very trans And was super pleased with the service. He took all the extra steps to make sure I knew the product and how the process worked. Jason was very transparent, friendly, respectful and just overall a great salesman. I will be referring all my friends and family that want to buy with Kia to him! I’m happy I shopped with south dade kia! More

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Jason was very helpful and patient with me. I went into the dealer with my newborn baby and was worried about my car but Jason solved the problem. I went into the dealer with my newborn baby and was worried about my car but Jason solved the problem. More

by PEREZJENNY67 Verified Customer Verified Customer

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They were super nice and willing to help with no pressure. They felt like a family making sure we were comfortable and happy before anything or any deal. pressure. They felt like a family making sure we were comfortable and happy before anything or any deal. More

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Although the store is under construction, we were greeted by Jason Castro, the most pleasant, knowledgeable and professional sales person we've ever met. We immediately knew we'd drive out in a new car. by Jason Castro, the most pleasant, knowledgeable and professional sales person we've ever met. We immediately knew we'd drive out in a new car. More

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jason was very helpful pre-sale not so much after ie dealing tire install. marco was as expected for finance disappointing.as was prior Kia dealer dealing tire install. marco was as expected for finance disappointing.as was prior Kia dealer More

by PR1MROSELANE Verified Customer Verified Customer

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The service was excellent and the dealers were cooperative and patient as they walked me through the process of buying my first car. cooperative and patient as they walked me through the process of buying my first car. More

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Jason was wonderful, he is an honest agent, very patient and works with you to ensure you are satisfied and happy. and works with you to ensure you are satisfied and happy. More

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I am extremely disappointed with my experience at South Dade Kia, and I feel compelled to share my negative feedback. I purchased a brand new Kia K5 GT Line 2021 from them, and it has been nothing but a he Dade Kia, and I feel compelled to share my negative feedback. I purchased a brand new Kia K5 GT Line 2021 from them, and it has been nothing but a headache from the start. First and foremost, I have never received a single call from South Dade Kia for a service appointment. It's bewildering that a dealership would fail to reach out to a customer who purchased a new car from them. This lack of communication raises serious concerns about their commitment to customer service and safety. To make matters worse, I recently discovered that my Kia K5 GT Line 2021 is subject to a recall related to the seatbelt. I learned about this recall through internet, not from the dealership. It's beyond comprehension that South Dade Kia did not notify me about a safety issue with my vehicle. This negligence on their part is inexcusable and puts their customers at risk. Kia K5 GTline has an issue with oil change lights, it will not show up on the dashboard, just advising potential buyers. Also, they would do anything to not cover any repair. They only care about money. This is so bad experience that I am taking legal action against this dealer and I am requesting all of my comunication transcripts with them and they are offering excuses that this records may take several weeks. I expected better from a reputable dealership, especially when it comes to the safety and well-being of their customers. South Dade Kia's failure to communicate, provide adequate service, and address a critical recall issue has left me deeply unsatisfied and concerned about the quality of their customer care. I strongly urge potential buyers to think twice before considering South Dade Kia for their automotive needs. This dealer and Kia is full of disclaimers, read very carefully the small font before making a decision. 10 years warranty is full of nonsense and they will look for any excuse just to not grant it. DO NOT CHOOSE KIA OR SOUTH DADE KIA. More

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Great customer service. Not my first time here and I'll keep coming back to them. Jason was great. Not my first time here and I'll keep coming back to them. Jason was great. More

by MA.RIVERO92 Verified Customer Verified Customer

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Jason was so wonderful! The service was incredible. The whole process was so smooth and easy. The service was incredible. The whole process was so smooth and easy. More

by natalietleon Verified Customer Verified Customer

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