Jason Cai
Jason Cai at Mercedes-Benz of Ontario
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Jason Cai

Internet Manager

Mercedes-Benz of Ontario

3787 E Guasti Rd
Ontario, CA 91761

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not yet
rated
39 Reviews

I have 8 years of experience in the automotive industry, and I have been a Mercedes-Benz of Ontario Team Member for 3 of those years. The most enjoyable part of my position is taking care of our guests, selling beautiful cars and being part of a family.

Dealership Experience

6 yrs, 7 mos

Industry Experience

11 yrs, 7 mos

Languages Spoken

English English

Mandarin Mandarin

not yet
rated

39 Reviews

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39 Reviews of Jason Cai

March 01, 2023

Dealership Rating
Employee Rating

Excellent care & great deal from Frank & Jason. My daughter was very happy with her Mercedes Benz GLB 250 More

by Maponce70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Wannes

Mar 08, 2023

Mercedes-Benz of Ontario responded

Hello, Congratulations to your family on the recent purchase! Our team is excited to hear about your exceptional experience with Frank and Jason. We look forward to welcoming you back. Happy Motoring, Your Friends and Family at Mercedes-Benz of Ontario

August 04, 2021

Dealership Rating
Employee Rating

Purchasing was made very simple and treated like a VIP! Very nice people working there and it was a pleasure doing business with them. The entire process was seamless. More

by Hoops56
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Takin Ghaznavi

Aug 05, 2021

Mercedes-Benz of Ontario responded

Hello, Thank you for business and the opportunity to serve you! Our team at Mercedes-Benz of Ontario cares greatly about the guest experience and is happy to hear of the amazing level of service you have experienced working with our team of professionals! It is our greatest hope to continue this amazing support and service throughout every interaction you have with us. Warm Wishes, Kimberlee Camargo Reputation and Brand Loyalty Manager Kim.camargo@fletcherjones.com

April 20, 2021

Dealership Rating
Employee Rating

Excellent customer service matched by great pricing, flexibility, patience and insight—what you would expect from top Mercedes dealer—very happy with our new car—thanks! More

by JYG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Wannes , Jon Klempner, Carlos Raez, Sabrina Quinones - 5 Stars

Apr 21, 2021

Mercedes-Benz of Ontario responded

Hello, Congratulations on your new beautiful Mercedes-Benz! Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Mercedes-Benz of Ontario take great pride in serving our guests well. It's really refreshing seeing that we have always been helpful, knowledgeable, and assisted you the best pricing to care for your Benz! Thank you for allowing us the opportunity to earn your business and we look forward to working with for many more years to come! All the Best, Your Friends and Family at Mercedes-Benz of Ontario

March 28, 2021

Dealership Rating
Employee Rating

After a recommendation from a friend we decided to drive from Irvine and give Ontario a shot. I am so happy we did! Jason and team were amazing and I drove away in a car I love! The service, attentiveness, More

by Ami
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Sarsi Kazimi

Mar 29, 2021

Mercedes-Benz of Ontario responded

Hi Ami, Congratulations on your new gorgeous Benz! Thank you for choosing Mercedes-Benz of Ontario! It is our top priority to give guests an amazing experience. With that being said, it brings us so much joy hearing that Jason ensured you had a great time while searching for the perfect vehicle. We are thrilled to know of the great efforts put forth during your visit and appreciate you complimenting our level of professionalism. It was our pleasure to help you get to know every aspect of your vehicle. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

March 27, 2021

Dealership Rating
Employee Rating

It was a great experience. Jason helped me to find a great car at a great price. Debbra, Derek, and Bernard helped me through the day of purchase, with great support and service. Thank you! More

by Adele B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bernard Azar, Derek Nguyen , Debbra Pound

Mar 29, 2021

Mercedes-Benz of Ontario responded

Hello Adele, Thank you so much for your awesome review and 5 star rating! Our team was very pleased to read that Jason, Debbra & Derek went above & beyond to make you feel comfortable through out the purchase process! We are truly grateful for your business and recommendations! Congratulations on your new Mercedes-Benz! Enjoy every mile! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

March 23, 2021

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Employee Rating

I purchased my 2021 E450 this weekend, and had a great experience. The dealership was very professional, and Jason Cai was a pleasure to work with. They were very prompt and respectful of our time. We rea More

by Tonja W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yogi Kang, Frank Wannes , Scott Bi

Mar 25, 2021

Mercedes-Benz of Ontario responded

Hello Tonja, Congratulations on your gorgeous new 2021 Mercedes-Benz E450! We are so appreciative of your loyalty and feedback about your experience with Jason Cai, Yogi Kang, and Scott Bi! I am very happy to hear that our team was able to deliver such amazing service and help you find the perfect vehicle all within a great price range. It's wonderful reviews like yours that truly represent what we strive for everyday! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many more years to come! We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Mercedes-Benz of Ontario

March 11, 2021

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Employee Rating

Absolutely World Class Service. Customer for life. Jason is top notch is making customers feel special. I look forward to the next vehicle that we purchase. More

by Murojp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2021

Mercedes-Benz of Ontario responded

Hello, Thank you so much for your awesome review and 5 star rating! Your wonderful rating reflects our mission; delivering world-class service experiences! Congratulations on your purchase! We look forward to serving you for many years to come! Best, Your Friends and Family at Mercedes-Benz of Ontario

January 30, 2021

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Employee Rating

Unsuccessfully tried to work with Jason Cai for over a month to begin the process of purchasing a specific vehicle that would need to be factory ordered. Communication completely failed on his end by not More

by oc90631
Customer Service
Friendliness
Recommend Dealer
No

July 12, 2020

Dealership Rating
Employee Rating

Thank you to Jason Cai at Mercedes Benz of Ontario for making the car buying process so easy. We love our new SUV and couldn’t be happier with the personal attention we received throughout the process. Th More

by nikkimsalas
Recommend Dealer
Yes

Other Employees Tagged: Chris Bland

Jul 13, 2020

Mercedes-Benz of Ontario responded

Hello Nikki, Thank you for taking the time to share your amazing 5-stars rating. We are extremely flattered to have your thoughtful compliments and recommendations regarding your sales experience with Jason Cai! It's great to hear that we were able to assist with accommodating all of your needs and getting you the best pricing to care for your vehicle. We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! Thank you for allowing us the opportunity to earn your business and congratulations on your new Mercedes-Benz! Please feel free to reach out to us if there's absolutely anything else that we could be of assistance with. All the Best, Your Friends and Family at Mercedes-Benz of Ontario

June 30, 2020

Dealership Rating
Employee Rating

Jason & his entire team were amazing and very helpful throughout the whole process. I am very grateful he was able to get me the best deal. I will be back soon for my next car. ☺️🙏🏻 -Alice Esparza More

by esparzat09
Recommend Dealer
Yes

Other Employees Tagged: Johnny Jabbour, Brian Champagne , Jason, Johnny, Manager (All Excellent)

Jul 01, 2020

Mercedes-Benz of Ontario responded

Hi, Congratulations on this beautiful new Mercedes-Benz!!! Our team is delighted to hear about your exceptional experience with Johnny, Jason and Brian! Best, Your Friends and Family at Mercedes-Benz of Ontario

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