Jason Burton
Jason Burton at Boucher Buick GMC of Waukesha
Refer Me

Jason Burton

Service Writer

Boucher Buick GMC of Waukesha

1907 E Moreland Blvd
Waukesha, WI 53186

Contact Me
4.2
69 Reviews

Dealership Experience

5 yrs, 7 mos

4.2

69 Reviews

Write a Review

69 Reviews of Jason Burton

January 19, 2025

Dealership Rating
Employee Rating

I was visiting my daughter after my Buick stalled on I 295. The service manager worked me into a full schedule and did a full check of the computer, ignition, and fuel systems. Found the problems and fixe More

by Bosson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2025

Boucher Buick GMC of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Buick GMC of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Dwight Johnson Service Manager 262-409-2600

January 18, 2025

Dealership Rating
Employee Rating

Great dealership and staff! Made my purchase process very easy and straight forward! Would use again and recommend! More

by MARC.SCHULTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2025

Boucher Buick GMC of Waukesha responded

Marc, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Buick GMC of Waukesha! Dwight Johnson Service Manager 262-409-2600

January 03, 2025

Dealership Rating
Employee Rating

My first time dealing with an auto repair on my own and I admittedly had very little knowledge of how to describe the issue my car was having or what to expect. Jason helped me feel at ease and guided me thr More

by S~
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Jan 03, 2025

Boucher Buick GMC of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jason and the team met your expectations. Thank you for choosing Boucher Buick GMC of Waukesha, we look forward to having you as a valued customer for many years to come! Dwight Johnson Service Manager 262-409-2600

December 02, 2024

Dealership Rating
Employee Rating

Clean, friendly and keeps you informed of your vehicles service progress. Communication is good as well. More

by MEG.LEGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2024

Boucher Buick GMC of Waukesha responded

Thank you so much, Meg, for your kind words, and for taking the time to leave us this wonderful feedback! Dwight Johnson Service Manager 262-409-2600

November 27, 2024

Dealership Rating
Employee Rating

Need to improve on communication skills. Also need to make sure to read the service form the customer filled out. Had missed the main reason (brakes) that I brought the car in and said the c More

by TATS_BIG_BRAT
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Nov 27, 2024

Boucher Buick GMC of Waukesha responded

Thank you for your review. Quality customer service is always our number one priority, and we appreciate your candid feedback. Thank you again for choosing Boucher Buick GMC of Waukesha! Dwight Johnson Service Manager 262-409-2600

November 19, 2024

Dealership Rating
Employee Rating

Always do thier best for the customer, upfront and professional. I have no complaints of work done and promise finish time More

by Vern Hagstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2024

Boucher Buick GMC of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Vern, and look forward to your next visit. Dwight Johnson Service Manager 262-409-2600

November 04, 2024

Dealership Rating
Employee Rating

Very confusing group to work with, unorganized, took days to even diagnose the problem. I will avoid the service group completely going forward. Couldn't even produce a service invoice for me. More

by Buckyboy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 08, 2024

Boucher Buick GMC of Waukesha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Dwight Johnson Service Manager 262-409-2600

October 30, 2024

Dealership Rating
Employee Rating

Poor service! Still haven't gotten my car rental reimbursement for service done in JULY! More

by ERIK.GAUGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dwight Johnson

Nov 02, 2024

Boucher Buick GMC of Waukesha responded

Erik, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Dwight Johnson Service Manager 262-409-2600

October 29, 2024

Dealership Rating
Employee Rating

Jason service tech is incredibly rude every time I bring my car in. Swearing at customers is wild. Unacceptable when asked a simple question. More

by RACHELLSADDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 01, 2024

Boucher Buick GMC of Waukesha responded

Rachel, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Dwight Johnson Service Manager 262-409-2600

October 25, 2024

Dealership Rating
Employee Rating

I have been trying to get reimbursed for a car rental since July. Since this is being handled by GMC they dealership could care less whether I am satisfied or not. More

by ERIK.GAUGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Service Manager

Oct 28, 2024

Boucher Buick GMC of Waukesha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Dwight Johnson Service Manager 262-409-2600

1
...

Dealership Inventory (220 Vehicles)

new 2025 Buick Enclave car, priced at $46,140
2025 Buick Enclave
new
Ebony Twilight Metallic exterior
Automatic
Front-wheel Drive
new 2025 Buick Envision car, priced at $46,195
2025 Buick Envision
new
White Frost Tri-Coat exterior
Automatic
All-wheel Drive
new 2024 GMC Sierra 3500 car, priced at $93,758
2024 GMC Sierra 3500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2025 GMC Terrain car, priced at $33,975
2025 GMC Terrain
new
Metallic exterior
Automatic
All-wheel Drive
new 2025 Buick Envision car, priced at $39,240
2025 Buick Envision
new
Summit White exterior
Automatic
All-wheel Drive
new 2025 GMC Terrain car, priced at $38,035
2025 GMC Terrain
new
Metallic exterior
Automatic
All-wheel Drive