Jason Burton
Jason Burton at Boucher Buick GMC of Waukesha
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Jason Burton

Service Writer

Boucher Buick GMC of Waukesha

1907 E Moreland Blvd
Waukesha, WI 53186

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4.2
76 Reviews

Dealership Experience

5 yrs, 9 mos

4.2

76 Reviews

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76 Reviews of Jason Burton

March 27, 2025

Dealership Rating
Employee Rating

Nice, clean and very respectful. Very helpful and welcoming. Oustanding service and goes use of time management with no long wait time. More

by weissbrian47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Majeske

Mar 27, 2025

Boucher Buick GMC of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Dwight Johnson Service Manager 262-409-2600

March 07, 2025

Dealership Rating
Employee Rating

Mark was very helpful in finding a deal we both were satisfied with. He also went above and beyond. After the deal was made he two items that I wanted but my car wasn’t equipped with. I felt he was doin More

by Jen Lynn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2025

Boucher Buick GMC of Waukesha responded

Jen, Thank you for sharing your experience with us! We're happy to hear it went well working with Mark, Cory, and our team. We truly appreciate your feedback. Scott Teigland General Sales Manager 262-409-2600

March 07, 2025

Dealership Rating
Employee Rating

Sales process was seem less as both sales staff did an excellent job at working with me through the process. The vehicle Was in immaculate condition on delivery. The final price was very fair and I rec More

by B.hackbarth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Boucher Buick GMC of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tanner and our team, and we look forward to working with you again. Dwight Johnson Service Manager 262-409-2600

February 26, 2025

Dealership Rating
Employee Rating

They are always friendly upon arrival and explain the service that will be done. I really like that they added a video of the assessment. More

by ahansen1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwight Johnson, Kasey Kraus

Feb 27, 2025

Boucher Buick GMC of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dwight Johnson Service Manager 262-409-2600

February 16, 2025

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Employee Rating

After my local dealer wouldn't take my extended warranty I bring it here. They were shocked my local GMC dealer in Brookfield wouldn't take my warranty. They worked with the extended warranty company and it More

by Jeffrey K
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Feb 17, 2025

Boucher Buick GMC of Waukesha responded

Thank you so much, Jeffrey, for your kind words, and for taking the time to leave us this wonderful feedback! Dwight Johnson Service Manager 262-409-2600

February 12, 2025

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Employee Rating

I was very pleased with the service timely a complete when I was told good job More

by Scott meyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2025

Boucher Buick GMC of Waukesha responded

Scott, Thanks for sharing about your experience with Boucher Buick GMC of Waukesha. Jason and our team appreciate your business and hope to see you again soon! Dwight Johnson Service Manager 262-409-2600

February 10, 2025

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Employee Rating

I had a horrible experience with Jason and the service team. My onstar module was shorted out while it was in for service, which is now on back order. I’m concerned that I will have continued problems wit More

by bciebell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dwight Johnson

Feb 14, 2025

Boucher Buick GMC of Waukesha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Dwight Johnson Service Manager 262-409-2600

Mar 02, 2025

bciebell responded

I responded privately on 2/14/25 with my contact information, but nobody ever contacted me from the dealer. I’m not surprised, this is the level of service to be expected with them. The on star module that the dealer shorted out while my truck was in for service must still be on back order as I haven’t heard a peep from the dealer. I’ve also had a handful of issues with other electronic components since they shorted the on star module out and I’m now beyond the manufacturer warranty period. Thanks Boucher GMC Waukesha! I look forward to dealing with electrical issues going forward!

January 19, 2025

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Employee Rating

I was visiting my daughter after my Buick stalled on I 295. The service manager worked me into a full schedule and did a full check of the computer, ignition, and fuel systems. Found the problems and fixe More

by Bosson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2025

Boucher Buick GMC of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Buick GMC of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Dwight Johnson Service Manager 262-409-2600

January 18, 2025

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Employee Rating

Great dealership and staff! Made my purchase process very easy and straight forward! Would use again and recommend! More

by MARC.SCHULTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2025

Boucher Buick GMC of Waukesha responded

Marc, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Buick GMC of Waukesha! Dwight Johnson Service Manager 262-409-2600

January 03, 2025

Dealership Rating
Employee Rating

My first time dealing with an auto repair on my own and I admittedly had very little knowledge of how to describe the issue my car was having or what to expect. Jason helped me feel at ease and guided me thr More

by S~
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Jan 03, 2025

Boucher Buick GMC of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jason and the team met your expectations. Thank you for choosing Boucher Buick GMC of Waukesha, we look forward to having you as a valued customer for many years to come! Dwight Johnson Service Manager 262-409-2600

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