

Jason Biles
Service Manager
Clay Cooley CDJR Arlington
1901 North Collins Street
Arlington, TX 76011
32 Reviews
Write a Review32 Reviews of Jason Biles
October 05, 2025
I’ve had a new service advisor Javier for over a year now and he has been exceptional. He always keeps me updated on work being done and what might need attention next. and he has been exceptional. He always keeps me updated on work being done and what might need attention next. More
Other Employees Tagged: Javier Suarez
October 02, 2025
I recently visited Clay Cooley for service, and the experience was handled exceptionally well. Krawford, in sales, ensured everything was coordinated smoothly, and Javier, in service, had my vehicle fu experience was handled exceptionally well. Krawford, in sales, ensured everything was coordinated smoothly, and Javier, in service, had my vehicle fully inspected, serviced, and returned to me in excellent condition. Their professionalism and efficiency made the process straightforward and reliable. For anyone considering purchasing a vehicle, I recommend working with Krawford, and for ongoing maintenance, Javier provides outstanding service More
Other Employees Tagged: Bobby Green, Javier Suarez, Kameron Andrews
September 26, 2025
Excelente servicio y muy rapido oportuno para el dia dia q vivimos. Siempre me he sentido muy bien con ustedes q vivimos. Siempre me he sentido muy bien con ustedes More
Other Employees Tagged: Javier Suarez
September 21, 2025
I was very satisfied with the service department exceptional customer service, professionalism and communication given. exceptional customer service, professionalism and communication given. More
Other Employees Tagged: Bryant Rojas
September 13, 2025
I would highly recommend getting services done thru this place their services are very good place their services are very good More
Other Employees Tagged: Kyle Gunter, Herb Asanrong, Ian McRorey, Hilario Mascorro JR, Bryant Rojas, Javier Suarez, Chris Geitner, Marco Cardenas
September 08, 2025
My visit was excellent I came late in the afternoon and the service guy stayed and finished up the Wagoneer. Thank you for a job well done. The advisor was awesome the service guy stayed and finished up the Wagoneer. Thank you for a job well done. The advisor was awesome More
Other Employees Tagged: Kyle Gunter, Herb Asanrong, Ian McRorey, Hilario Mascorro JR, Bryant Rojas, Javier Suarez, Chris Geitner, Marco Cardenas
August 22, 2025
I was not told upfront of there being a diagnostic fee. I’ve never paid one in the past. Of the things (4 things) that I brought my car in for I feel they lied and did nothing on 3. They said they couldn’t I’ve never paid one in the past. Of the things (4 things) that I brought my car in for I feel they lied and did nothing on 3. They said they couldn’t “replicate the issue” of my speaker, whereas I get the car back and it INSTANTLY does it again. I found it very frustrating that I couldn’t get a straight answer on the recall for my brakes (what it entails, when the parts would be in, when I could schedule it, and how long it would take). They didn’t even reconnect the windshield washer nozzle tubing that constantly detaches. They kept my vehicle for 7 hours, wasting my day….and didn’t even wave the diagnostic fee in the end More
Other Employees Tagged: Jeff (service advisor)
August 13, 2025
Everyone was nice and honest and willing to take my car in last minute/end of day. Quick turn around in last minute/end of day. Quick turn around More
Other Employees Tagged: Ian McRorey


