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Jasmine Yarwood
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Jasmine Yarwood
Service Advisor
Hyundai of Wesley Chapel
27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544
117 Reviews
Dealership Experience
1 yr, 4 mos
Industry Experience
6 yrs, 2 mos
Languages Spoken
English
117 Reviews
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117 Reviews of Jasmine Yarwood
November 04, 2024
I went to get a flat tire fixed and was told by Jasmine that the guy, Aiden Gonzales, who was fixing my tire claims it could not be patched! My bad that I didn’t go back to see for myself if he was tellin that the guy, Aiden Gonzales, who was fixing my tire claims it could not be patched! My bad that I didn’t go back to see for myself if he was telling the truth or not! He claimed I needed a new tire and they had one in stock. Well against my better judgment I went ahead and got the new tire replacement, which Jasmine claimed would have a two year road hazard warranty on it, and seeing that tire has already had two nails in it. Well when I got home and looked at the tire, it didn’t even look like a new tire. After sleeping on it I was told by God to check the year of the tire, which I did and the tire was made in 2021. She sold me a three year old tire, which I’m not sure she knew or should have known at this point, that’s the only reason she got a five. But if she had known I probably would have gave her no stars! I went back today and she wasn’t there but talked to Tom Swedberg, who was really helpful and ordered me a new tire to replace the three year one they sold me, Could I trust these people again, I don’t know at this point, but I feel Tom Swedberg would make it right, but there shouldn’t of been a screw up to begin with such as this that he has to make right with the customer! . More
by KP
Verified CustomerOther Employees Tagged: Tom Swedberg , Aiden Gonzales should receive zero stars for what he did!
November 01, 2024
Everyone was great from start to finish. Service was done quickly and waiting area was nice. Only comment, wasn’t told or not is courtesy wash was available. Also the service webpage would n Service was done quickly and waiting area was nice. Only comment, wasn’t told or not is courtesy wash was available. Also the service webpage would not allow me an appt if I chose waiting only if I selected shuttle. When checking in was asked if I wanted to wait. More
by HOPPYEOD
October 26, 2024
The service center handled my warranty work quickly and they were very professional and communicative throughout the process they were very professional and communicative throughout the process More
by hilaryr.evans
Other Employees Tagged: Amy Rigsby, Alexander Mana, Jordan Samuels, Eric Martin Vergara, John Paddyfoot, Nha Van, David Fernandez, Tom Caruso, Sarita Alzate
October 23, 2024
Going on 7 years now with a car I still love! Service dept has always been prompt with their service and fun to talk with. Upfront details and questions answered quickly upon recommendations. Hig Service dept has always been prompt with their service and fun to talk with. Upfront details and questions answered quickly upon recommendations. Highly recommend this dealership! Tom and Jasmine were a pleasure to speak with! More
by LCG
Other Employees Tagged: Tom Caruso
October 21, 2024
Jasmine is an excellent service advisor. She show concern and has a very pleasant personality. I have chosen Westley Chapel Hyundai to have my vehicle serviced in the future. Even though I She show concern and has a very pleasant personality. I have chosen Westley Chapel Hyundai to have my vehicle serviced in the future. Even though I have to travel from Tampa it’s worth the trip knowing she will be my service advisor! More
by jeanieshackleford
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