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Jasmine Hernandez
Jasmine Hernandez at Kelly INFINITI
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Jasmine Hernandez

Service Coordinator

Kelly INFINITI

155 Andover Street
Danvers, MA 01923

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5.0
28 Reviews
5.0

28 Reviews

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28 Reviews of Jasmine Hernandez

April 30, 2024

Dealership Rating
Employee Rating

My rating is based on the service department led by Pete Jervinis. Jasmine also adds great value with her knowledge of the cars and owners. More

by sjsmith@protonmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Capano, Peter Jervinis

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Apr 30, 2024

Kelly INFINITI responded

That is great to hear! We are glad that you had such a pleasant experience working with Pete and Jasmine and that they both took excellent care of you! Thank you so much for taking the time to share this with us!

April 20, 2024

Dealership Rating
Employee Rating

Thank you to Jim , Jasmine and Pete for the amazing service . Great people and environment to service your vehicle at . More

by Victoria p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Capano, Peter Jervinis, James Savage

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Apr 24, 2024

Kelly INFINITI responded

Thank you so much, Victoria! We're happy to hear that Jim, Jasmine, and Pete provided you with amazing service. We strive to create a welcoming environment for all our customers, and we're delighted that you experienced just that. If there's anything else we can assist you with, please feel free to reach out!

March 01, 2024

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Employee Rating

Been a customer of Kelly Infiniti for years and that alone should explain why this dealer, it’s employees and products are worth the loyalty More

by LuB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Avola, Maria Capano, James Savage, Nick Gird

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Mar 09, 2024

Kelly INFINITI responded

LuB, we truly appreciate your loyalty and kind words. Thank you for being a valued customer of Kelly INFINITI. We look forward to continuing to provide you with exceptional service and products for many years to come!

October 28, 2023

Dealership Rating
Employee Rating

Everyone is extremely knowledgeable and helpful. They get everything finished in the committed timeframe. Everyone at the dealership gets an A+ More

by Lfcosta126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Capano, John Delrosario, Peter Jervinis, Nick Gird, Casey Pakkila, Olivia Hobey, Hannah Oberton

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Oct 31, 2023

Kelly INFINITI responded

Thank you so much, Lfosta126, for sharing this with us! We're pleased to hear that our team demonstrated extensive knowledge and provided excellent assistance. Ensuring that we meet our commitments and deliver services on time is a top priority for us! If there is anything else we can do for you, please do not hesitate to reach out!

August 24, 2023

Dealership Rating
Employee Rating

Infiniti in Danvers is easy to work with. They do take care of you car as well as pointing out items you may not have thought about that need attention. It’s not always just about an oil ch More

by PC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Jervinis , Gloria in reception.

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July 27, 2023

Dealership Rating
Employee Rating

Easy to make appointments and very professional. Service advisor keeps you updated on on your progress and provides time estu More

by acormier02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Jervinis

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Jul 27, 2023

Kelly INFINITI responded

"We Make It Easy" is what we strive for her, acormier02! We are so happy to see that both Pete and Jasmine took excellent care of you and kept you informed from start to finish. Thank you so much for taking the time to share this with us!

June 30, 2023

Dealership Rating
Employee Rating

The whole staff is very friendly! Pete made sure I stayed updated every step of the way. Would recommend my friends to come here More

by tedpaul28
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Peter Jervinis

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Jun 30, 2023

Kelly INFINITI responded

Thank you, Ted! We are so happy to see that you had a great experience and that Jasmine and Pete took such great care of you! We really appreciate your recommendation, Ted! Please let us know if there is anything else we can do for you!

May 26, 2023

Dealership Rating
Employee Rating

Perfect team work Lisa. Alexis and Pete were outstanding to work with 10 stars to the A TRAM More

by Nancy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Avola, Peter Jervinis , Roman Babayants, Alexa Holland, Alexis

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May 26, 2023

Kelly INFINITI responded

Hi Nancy! We just wanted to reach out and say thank you! We are so happy to know that you had such a great experience and everyone including Lisa, Alexa, and Pete all took excellent care of you! If there is anything else we can do for you, please do not hesitate to reach out!

April 14, 2023

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Employee Rating

Thank you for the good service I so happy for your business I recommend this dealer More

by Miguel6707
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Gird

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Apr 25, 2023

Kelly INFINITI responded

You are more than welcome, Miguel! Thank you so much for taking the time to share your experience with us! We really appreciate your support!

March 29, 2023

Dealership Rating
Employee Rating

Great people, accurate services and no surprises. You're told upfront of all recommend repairs/services. Easy to make appointments and very accommodating. More

by henriquerodrigues232
Recommend Dealer
Yes

Other Employees Tagged: Maria Capano, John Delrosario, Peter Jervinis, Nick Gird, Casey Pakkila, Olivia Hobey , Debra Pimental

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Apr 07, 2023

Kelly INFINITI responded

This really means a lot to us, Henrique! We are so happy to see that everyone was so helpful and friendly and that everything ran so smoothly! Thank you so much for taking the time to share this with us!

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