Jarilton Cruz

The people are nice, but the thermostat on the car continues to malfunction each time they tell me it's fixed. It's been very inconvenient for me to bring the car in for service. So far all three atte continues to malfunction each time they tell me it's fixed. It's been very inconvenient for me to bring the car in for service. So far all three attempts at the fix have failed. I have low confidence that it will ever be fixed. More

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Very professional and knowledgeable Service advisor was very helpful and addressed all my questions and concerns I will definitely recommend them very helpful and addressed all my questions and concerns I will definitely recommend them More

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My first car service was on point and prof I am very happy with the service overall happy with the service overall More

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Very good service in a timely fashion Service consultant was very helpful Overall very good customer service consultant was very helpful Overall very good customer service More

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The main reason for the 5 stars is because of Jay (Jarilton Cruz) from Kundert Volvo Cars of Hasbrouck Heights. Jay is smart, kind, fair, fast, reliable and very knowledgable. Honestly, he's the bes (Jarilton Cruz) from Kundert Volvo Cars of Hasbrouck Heights. Jay is smart, kind, fair, fast, reliable and very knowledgable. Honestly, he's the best car sales person I have ever dealt with. He didn't try to "sell" me and I appreciated that. He went above and beyond for us from taking us to see car options at another lot without any complaints. He got us the BEST deal and we truly appreciated that.I love the fact that he's a straight shooter and very relatable. He ordered us a new key for the roof rack which I lost, put on my new plates and even offered to return the old ones to DMV. Now that is service. I will recommend all of my friends to work with only Jay. He's amazing at his job. He told me to follow my gut with the color and not settle and that's exactly what we did. I'm glad I followed his advice. He's truly the best. Someone give this guy his own dealership! Loved working with him and LOVE our new Volvo. Thank you for the fantastic service and for making buying a car fun again :) Best, Jen Macaluso More

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Working with Jay was an absolute pleasure. Aside from his knowledge of Volvo products, he was extremely professional, yet cordial. His explanation of "out the door" pricing was appreciated. Aside from his knowledge of Volvo products, he was extremely professional, yet cordial. His explanation of "out the door" pricing was appreciated. We were acknowledged by any associate we came in contact with, which cannot be said of other dealerships I've dealt with! More

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J Cruz has been a great help for our car needs. He is knowledgeable, helpful, professional, kind, and responsive. I recommend him wholeheartedly. He is knowledgeable, helpful, professional, kind, and responsive. I recommend him wholeheartedly. More

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I've been a loyal customer for a while. Jarilton has made each experience nothing but stress free. His knowledge & A1 customer service is nothing but superior. Jarilton is most definitely Jarilton has made each experience nothing but stress free. His knowledge & A1 customer service is nothing but superior. Jarilton is most definitely an asset to this dealership! More

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Have been a very loyal customer and always had an easy and stress free experience. and stress free experience. More

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A very positive, friendly experience. I would highly recommend the Jay to my family and friends. I would highly recommend the Jay to my family and friends. More

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