Jarett Ziemak | Page 26

I love to bring my car to be serviced at Crown Hyundai. The service center is clean and inviting. The staff are friendly. The service is always on point. And I love my free car wash! The service center is clean and inviting. The staff are friendly. The service is always on point. And I love my free car wash! More

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First of all I have to explain the importance of my Hyundai Tiburon. (My Tibby) She was my first anniversary gift from my husband in 2004. Somehow he went to Crown Hyundai and found the perfect car for Hyundai Tiburon. (My Tibby) She was my first anniversary gift from my husband in 2004. Somehow he went to Crown Hyundai and found the perfect car for me. Great price, even better warranty and still cool for a Mom with three teenagers. While my husband has traded his car in for a new one three times as the years went by, I have been very happy with my Tibby. She has marked all the impotant moments in our life. Drivers-ed, Proms, Graduations, Weddings, and now Grandchildren. My Hyundai has always taken me from point A to point B, never needing anything but normal service. So reliable in fact, that I was shocked when, one day, there was a puddle of oil in my driveway and she was limping badly. I had to tow her in to Crown Hyunai for service. I arrived befor my car and was immediately put at ease by the welcoming smile of Jarrett Ziemak. He was kind and caring and understood how much I love my Tibby. He assured me everything would be fine and he would call me in a bit with more info. I felt much better knowing my car was in his capable hands and went home. In a very short time Jarett called me with bad news. My car needed a new transmission. To say I was heart broken was an understatment. Kind of like hearing your best friend needs a new kidney. My warranty only had months remaining......I was worried to say the least. But Jarett eased my worries and said "Its covered under your warrenty dont worry" WOW!!! I was prepared for a struggle and there was literally none. Jerett only had one problem. "I just cant find a new transmission for a Hyundai Tiburon as old as yours. We have to get one from the factory in Korea." Double WOW, I was floored. I just could not believe the lengths Jarett was willing to go to fulfill my warranty. So while we waited for a new transmission to come half way around the world, he called and gave me updates. He didnt just push me off to the side. He let me know when it left the factory, when it was traveling the ocean, and the minute it arrived. The very next morning Jarett called and said "Your Tiburon is ready to go home." just as promised. I could barely contain my happiness when I went to see Jarett and pick up my Tibby. She was sparkly clean and running like a top. I just signed a few papers and took her home. The comforting and beautiful silhouette of my Hyundai Tiburon graces my driveway once again. What a wonderful experience. All thanks to my hero Jarett Ziemak and all the good people at Crown Hyundai. Thank you so much Jarett for your kindness, for going above and beyond my expectations, and for understanding how much my old Hyundai Tiburon (my Tibby) means to me. More

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I came in for a tire pressure light. I was greeted by Jarett who was very welcoming. Tomm Burkart quickly let me know there was a nail in my tire. They were able to repair it right then and I was back on Jarett who was very welcoming. Tomm Burkart quickly let me know there was a nail in my tire. They were able to repair it right then and I was back on the road! Both Tomm and Jarett were great! More

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Service department has been very efficient every time I've needed service. Jarrett is friendly, helpful and professional in dealing with getting my car serviced. The time spent waiting on my car has al I've needed service. Jarrett is friendly, helpful and professional in dealing with getting my car serviced. The time spent waiting on my car has always been reasonable. The car comes back cleaner and finished with no issues. The service department waiting room is very pleasant with comfortable seating and refreshments. The dealership restroom is the cleanest and nicest of any place around. I have no complaints for this dealership and service department. More

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I have never experienced such stellar customer service from both Chris and Jarrett. I am very pleased with the helpful and informative experience I have had with both these men. I look forward to deali from both Chris and Jarrett. I am very pleased with the helpful and informative experience I have had with both these men. I look forward to dealing with them again. More

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Jarett always provides great service. This time was no different. As always, he goes above and beyond with the level of customer service. He is a credit to Hyundai. Don't let him ever leave. :) different. As always, he goes above and beyond with the level of customer service. He is a credit to Hyundai. Don't let him ever leave. :) More

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I needed to return my Sonata for Nitrogen fill of the tires.Along with Imad I was given a appointment where my car was serviced as soon as I arrived at the dealership..I was also provided with a complime tires.Along with Imad I was given a appointment where my car was serviced as soon as I arrived at the dealership..I was also provided with a complimentary oil change and the car was hand washed.The entire experience took only an hour.Jarett was very friendly and courteous.Thank you. More

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efficient & helpful in getting the part we needed & getting us in from out of town to get the parts replaced we needed etc. More reliable than the dealership near us where we live. & getting us in from out of town to get the parts replaced we needed etc. More reliable than the dealership near us where we live. More

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Jarett provided excellent customer service and was very professional when working with me. I highly recommend this dealership and service department. Thank you for the great service. professional when working with me. I highly recommend this dealership and service department. Thank you for the great service. More

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I have to say Tomm and Jarett made my experience at crown Hyundai very pleasant and comforting knowing that I was in great hands! Great job guys! Hyundai very pleasant and comforting knowing that I was in great hands! Great job guys! More

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