This is the 3rd car my family has purchased this year
from this dealership. All three with Jared. As before, easy, great customer service, great cars, good pricing. Hopefully I wont have a reason to
from this dealership. All three with Jared. As before, easy, great customer service, great cars, good pricing. Hopefully I wont have a reason to be back anytime soon, but if my family or friends need a car, I’ll take them here first!
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by medinaci
Looking for a stress free buying experience?
Look no further than ECarOne. Jarred Otte was awesome to work with.
Look no further than ECarOne. Jarred Otte was awesome to work with.
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by alex.acosta
Dec 30, 2024 -
eCarOne responded
Thank you, Alex, for your fantastic review and for choosing eCarOne for your Tesla purchase! We’re thrilled that Jarred Otte provided a stress-free and enjoyable buying experience for you. Coming from an automotive industry professional, your feedback means even more to us—it’s always great to hear we’re meeting the mark from someone in the field.
We truly appreciate your kind words and look forward to assisting you again in the future! 🚗✨
The process was very easy as always.
This is our 5th car from ECarOne. Jared was very helpful and was willing to work with us on our decision making. We will go back to ECarOne when we n
This is our 5th car from ECarOne. Jared was very helpful and was willing to work with us on our decision making. We will go back to ECarOne when we need our next car. Again.
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by Ekivanc
Dec 30, 2024 -
eCarOne responded
Thank you so much for your loyalty and for trusting us with your 5th car purchase from eCarOne! We're thrilled to hear that Ash and Jared made your BMW buying experience smooth and enjoyable. Jared’s willingness to assist with your decision-making reflects our commitment to making every visit seamless. We truly appreciate your continued support and look forward to helping you with your next car purchase—again! 🚗🎉
Easy experience and no xx model.
Nice cars and quick service. Go to Jared for sure.
Nice cars and quick service. Go to Jared for sure.
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by RYAN M
Dec 06, 2024 -
eCarOne responded
Thank you, Ryan, for your review! We're glad to hear that Jared made your Genesis purchase a smooth and easy experience. It’s great to know you appreciated our quick service and top-notch selection. Enjoy your new ride, and we look forward to assisting you again in the future! 🚗✨
Great selection of well taken care of cars.
I was very pleased with the quick and professional service I received. I came in knowing the car I wanted from the website. Jared got me into it fo
I was very pleased with the quick and professional service I received. I came in knowing the car I wanted from the website. Jared got me into it for a test drive within minutes. I went home to make certain it was what I wanted, and came back the next day. Financing took less than 30 minutes and the car was in perfect condition when I drove off with it.
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by Highwaygod
Nov 09, 2024 -
eCarOne responded
Thank you for your great review! We’re so happy to hear that Jarred made your experience smooth and efficient from start to finish. It’s fantastic that you found the car you wanted on our website and were able to get into a test drive so quickly. We pride ourselves on having a top-quality selection of vehicles, and it’s great to know you were pleased with the condition of your car. We also strive to make the financing process as fast and simple as possible. Enjoy your new car, and we look forward to serving you again in the future!
Jared was great!
Very friendly and helpful. He worked with me on the phone as I live in another city. Answered all of my questions of the car and the financing portio
Very friendly and helpful. He worked with me on the phone as I live in another city. Answered all of my questions of the car and the financing portion of it. I have already recommended him to several of my friends. Overall a great experience with everyone involved. I love my new Jeep Renegade! Thanks Jared
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by JTabor
Oct 22, 2024 -
eCarOne responded
Thank you so much for sharing your experience! We're thrilled to hear that Jared provided such excellent service, even from a distance. It's wonderful that he could answer all of your questions and make the process smooth for you. We're glad you love your new Jeep Renegade, and we truly appreciate your recommendation to your friends. Enjoy your new ride, and thank you again for choosing eCarOne!
Process was pretty straightforward, was able to get a lot
done through text before needing to drive down there which helped save some time. Appreciate Jared and the finance team for their work!
done through text before needing to drive down there which helped save some time. Appreciate Jared and the finance team for their work!
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by jgojgo
Oct 18, 2024 -
eCarOne responded
Thank you for the great review! We're thrilled to hear that the process was straightforward and that handling much of it via text helped save you time. Jared and the finance team will be glad to hear about your appreciation for their work! Enjoy your Jaguar, and thank you for choosing eCarOne. Let us know if we can assist you with anything in the future!
Excellent transaction, very fast and efficient.
Car is great, everything promised is delivered. Thank you Jared
Car is great, everything promised is delivered. Thank you Jared
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by traderdusko
Oct 16, 2024 -
eCarOne responded
Thank you for sharing your feedback and for choosing eCarOne for your Mercedes purchase! We're thrilled to hear that Jared made the transaction fast and efficient and that the car met all your expectations. Your satisfaction is our priority, and we’re glad everything promised was delivered. Enjoy your Mercedes, and feel free to reach out if you need anything in the future!
Customer service was sub par.
Specifically asked for paperwork to be ready before arrival as we were on a time crunch, had to wait another 30 mins. Did not get a walk through of t
Specifically asked for paperwork to be ready before arrival as we were on a time crunch, had to wait another 30 mins. Did not get a walk through of the features of the vehicle. The vehicle was dirty and not ready for us to take so had to wait for it to be cleaned. The vibe from Jared was very money oriented not at all caring about our satisfaction. I've bought many cars and this was the least favorable moment.
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by evecherry314
Oct 15, 2024 -
eCarOne responded
Thank you for taking the time to provide your feedback. We are truly sorry to hear that your recent experience with us did not meet your expectations, especially in regards to the customer service you received. We strive to provide a seamless and enjoyable process for every customer, and it’s disappointing to know that we fell short during your visit.
We apologize for the delay you encountered, especially after requesting that the paperwork be prepared in advance. We understand how valuable your time is, and we regret that we didn’t meet your needs in that regard. Additionally, it’s clear that the vehicle not being ready for you, as well as the lack of a proper walk-through, contributed to your dissatisfaction, and we are taking this feedback seriously to ensure that these areas are addressed with our team.
Regarding your interaction with Jared, we are sorry if the experience felt focused on the transaction rather than your satisfaction. We strive to prioritize the needs and comfort of every customer and regret that you did not feel valued during this process. Your feedback will be shared with the team to help us improve how we engage with customers in the future.
If there is anything we can do to address your concerns directly or to improve your experience with us, please don’t hesitate to reach out. We truly appreciate your business and would love the opportunity to restore your confidence in eCarOne.
We have bought three cars from Jared now and I will never
go anywhere else. He is efficient and quick to get the process finished.
go anywhere else. He is efficient and quick to get the process finished.
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by aaron
Sep 09, 2024 -
eCarOne responded
Thank you for your review and the continued business. So happy to hear that Jared and the team always take great care of you. Congrats on your new Range Rover. We hope to see you again in the future!