Jared Nugent
Jared Nugent at BMW of Raleigh
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Jared Nugent

Service

BMW of Raleigh

5603 Capital Blvd
Raleigh, NC 27616

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4.4
5 Reviews
4.4

5 Reviews

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5 Reviews of Jared Nugent

August 31, 2024

Dealership Rating
Employee Rating

Greg Fielding is excellent to work with. He made the car buying experience enjoyable! And the dealership goes above and beyond to ensure their customers are well taken care of. More

by childress.julie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Fielding

Sep 03, 2024

BMW of Raleigh responded

Thank you for sharing your positive experience, Julie! We're delighted to hear that Greg and the team at BMW of Raleigh made your car buying process enjoyable. We appreciate your support!

February 11, 2024

Dealership Rating
Employee Rating

The Leith commercial team was very professional and collaborative throughout the sales process. No pressure and most competitive in terms of transaction economics. Greg Fielding, new to the BMW brand More

by teblaser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2024

BMW of Raleigh responded

We're so glad to know that you had a positive experience with our team, especially Greg. It's great to see that your questions were answered promptly and thoroughly during the leasing process of the new BMW i5 60 at Leith BMW. We appreciate your feedback on our after-sales support as well!

January 29, 2024

Dealership Rating
Employee Rating

Over the years my husband and I have purchases seven BMWs and they have all been from Leith BMW here in Raleigh. Working with Greg was a great experience. He was very attentive to each detail from our first More

by RICHFRANCO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Metzler, Greg Fielding , Travis in the Finance and Credit Department

Jan 29, 2024

BMW of Raleigh responded

It's fantastic to know that you've had consistently great experiences working with us at Leith BMW. We're especially glad Greg was able to provide the attentive service we strive for. We appreciate your recommendation and hope you enjoy your new ride!

December 22, 2023

Dealership Rating
Employee Rating

The team at Leith BMw are outstanding professionals! They are very knowledgeable, and focused on customer service. More

by Kari Stoltz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ales Olecky

Dec 24, 2023

BMW of Raleigh responded

Kari, we're delighted to know that our team at Leith BMW lived up to your expectations! Thanks for acknowledging their professionalism and customer service focus.

October 23, 2023

Dealership Rating
Employee Rating

The front end (Service Advisors, not the shop) at the Leith BMW service department is horrible. Having enjoyed an excellent 30+ year relationship with the service department at Leith Acura in Cary, NC, I More

by powerplay
Service Time
Service Communication
Recommend Dealer
No
Nov 02, 2023

BMW of Raleigh responded

I'm sorry to read about your experience with our service team. We strive for excellent communication and reliability, so it's disappointing to see we fell short in this instance. I would like the opportunity to discuss this further and make things right if possible. Please feel free to reach out at your earliest convenience. Thank you, Kelly Barbour - Service Manager - 919-876-5432 ext #2267

Nov 02, 2023

powerplay responded

Thank you for your response. The time for you to "make things right" has long passed. I emailed you on August 11, 2023, about these issues and received no response. We have since found excellent service at another BMW dealership and will continue to have our car serviced there. The poor performance of your Service Advisors is clearly endemic based on my experience and the shabby reviews here and falls squarely upon your shoulders.

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