I was born in Hong Kong and grew up in Chicago. I attended Indiana University in Bloomington; received my Bachelor of Science degree in Public Affairs. After college I came to Ohio and worked in social services and government for 14 ½ years. During this time, I planned grassroots programs for low-income families and administered programs in the energy, education and conservation fields. In 1994 my husband and l started a retail pet business, and still own it today. I have been a customer of Roush Honda since 1993 and decided to join the team. I have learned over many decades of service a quality product is important. However, the customer’s experience is of utmost importance. I am committed to sales and service excellence and will only provide to my customers the best car buying experience! This is my promise to you!
Read moreDealership Experience
7 yrs, 10 mos
Industry Experience
7 yrs, 10 mos
Languages Spoken
Cantonese
English
549 Reviews
Write a Review549 Reviews of Janly Wilkins
December 20, 2024
We've now purchased two Pilots from Roush - one pre-owned and one new - and both buying experiences were simple, straightforward and comfortable. We love both cars so far. Our initial shopping visit to Roush and one new - and both buying experiences were simple, straightforward and comfortable. We love both cars so far. Our initial shopping visit to Roush was due to a recommendation by friends who have also bought multiple cars thru Roush, and our experience lived up to the recommendation! More
Other Employees Tagged: Josh Rice
December 16, 2024
Jan is just terrific -- fun, friendly, patient, and knowledgeable. Her good humor and easygoing approach made me comfortable, and when it came time to do paperwork and the like, she took care of everyt knowledgeable. Her good humor and easygoing approach made me comfortable, and when it came time to do paperwork and the like, she took care of everything with admirable efficiency. This is my second Honda from Roush and my first time working with Jan, but I'll be sure to look her up again for my next Honda. In the meantime, I'd recommend anyone in the market for a Honda to see Jan. December can be a stressful time to purchase a vehicle, but Jan Wilkins made it painless. More
December 12, 2024
Jan helped me look at cars back in 2020, during Covid. Although I elected not to get a new vehicle at that time, she was so helpful and kind, it really impressed me. I needed a new car and contacted her Although I elected not to get a new vehicle at that time, she was so helpful and kind, it really impressed me. I needed a new car and contacted her first, remembering her great service. Nothing has changed! Jan quickly provided information on several cars and deal options, responding to every question. Jan never pressured me and I feel she truly wanted to help me find the best deal for my budget and circumstance. I highly recommend Jan Wilkins. I will always contact her first when I am looking for a new car, and I recommend her to anyone & everyone I know who is in the market for a Honda! More
Other Employees Tagged: Andy Panchal , Miguel in Finance
November 21, 2024
Jan is always helpful, attentive and doing whatever she can to make sure I am happy as a client! I love Honda’s but the consistent experience I get at Roush solidifies my choice. From the service departmen can to make sure I am happy as a client! I love Honda’s but the consistent experience I get at Roush solidifies my choice. From the service department, finance to sales (obviously with someone like Jan!) More
Other Employees Tagged: Kyln Mitchell , Brody in the Service Department!
November 21, 2024
My experience with Roush was excellent. Jan and everyone else was helpful, professional, and informative. I could not have asked for a better experience! Jan and everyone else was helpful, professional, and informative. I could not have asked for a better experience! More
Other Employees Tagged: Mike Dunlap
November 16, 2024
It was a pressure free, enjoyable buying experience. We are very pleased with our purchase. We are very pleased with our purchase. More
Other Employees Tagged: Jordan Smith
November 15, 2024
Jan was so so helpful, paciente, and professional. Jan made my experience at Roush a complete pleasure and I could not be more content with my experience with her. She is a solid 10 all the way. Jan made my experience at Roush a complete pleasure and I could not be more content with my experience with her. She is a solid 10 all the way. More
Other Employees Tagged: Mike Dunlap
November 05, 2024
This experience was one of the most smooth and easy experiences we have ever had. The whole staff was super friendly and helpful. Would recommend! experiences we have ever had. The whole staff was super friendly and helpful. Would recommend! More
Other Employees Tagged: Mike Dunlap