Janine Giordano
Janine Giordano at DCH Freehold Toyota
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Janine Giordano

Service Advisor

DCH Freehold Toyota

4268 Route 9 South
Freehold, NJ 07728

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12 Reviews

Dealership Experience

8 yrs, 9 mos

Languages Spoken

English English

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12 Reviews

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12 Reviews of Janine Giordano

July 05, 2024

Dealership Rating
Employee Rating

I have been dealing with Matt for over 15 years for several of our cars, he has been outstanding , knowledgeable, friendly, no attitude, down to earth and my cars and my self thank him, he is an asset More

by N.toutounchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Morano

Jul 08, 2024

DCH Freehold Toyota responded

Hello! Thank you for your loyalty and kind words! We're glad to hear that Matt has consistently provided outstanding service at DCH Freehold Toyota. We appreciate your continued support and look forward to seeing you for many more years!

November 25, 2023

Dealership Rating
Employee Rating

Janine in proves to be a great asset to the service operations team and the dealer can greatly benefit from her expertise and knowledge by putting her at a high position. More

by MarkyMark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2023

DCH Freehold Toyota responded

Hi MarkyMark! We appreciate your feedback and kind words about Janine! Our team at DCH Freehold Toyota strives to provide the best service possible. We're glad you had a positive experience with us and hope to see you again for many more!

January 05, 2021

Dealership Rating
Employee Rating

JANINE always handles my Tacoma visits to the upmost BEST! She is an asset to your business. From the moment I step in for service Janine’s professional skills take over and my visit takes place per More

by Zan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2021

DCH Freehold Toyota responded

Thank you for the 5-star review! We are so glad you enjoy working with Janine. Thank you again for choosing DCH Freehold Toyota!

December 08, 2020

Dealership Rating
Employee Rating

Excellent 5 stars ***** 3rd family car purchased at Freehold Toyota. They are certainly doing something right there. Freehold Toyota is my family dealership for service and future purchase for Toyota More

by Robert Niola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ian-Michael Salon, Patricia Mondoro-Ross , Ron Agosto, Meir Jefroimski, Veysel Y. Taner Finance Manager

Dec 09, 2020

DCH Freehold Toyota responded

Thank you for the great review! It is always a delight to hear about a customer’s positive experience! We hope to assist you again in the future!

June 30, 2020

Dealership Rating
Employee Rating

The staff is nice and work is fine but only had tire replaced. Reason for a 3 star is very basic, I had a 7:40 appointment and they didn't seem to even look at my car until after 8:30. Not a big deal More

by grantp
Recommend Dealer
Yes
Jul 01, 2020

DCH Freehold Toyota responded

Thank you for taking the time to write us a review! It was our pleasure to provide you with top-notch service!

June 10, 2020

Dealership Rating
Employee Rating

I have always been please with the service and during the pandemic they stepped up by picking up the car to service, calling to discuss findings and returned promptly. More

by sshea
Recommend Dealer
Yes

Other Employees Tagged: Justin Raymond

Jun 12, 2020

DCH Freehold Toyota responded

Thank you so much for the excellent review! I am so flattered to see such a great list of things you liked about our dealership. We look forward to taking care of any future needs that may arise!

December 05, 2019

Dealership Rating
Employee Rating

Matt Morano at DCH Freehold, NJ and of course the entire Freehold operation team, should be commended for "always being dedicated to 5 star stellar service. I purchased my FJ Cruiser from DCH. More

by Dimitris K
Recommend Dealer
Yes

Other Employees Tagged: Matt Morano , Jennifer Cosentino, Ludwick Niezgoda, Stellar Experience from entry to exit ??????

Dec 05, 2019

DCH Freehold Toyota responded

Thank you for taking the time to write this great review! We are so happy to hear you had such an above and beyond experience with us. I will give Matt and our entire operations team your kind regards. We value your loyalty and we hope to service you again soon.

September 25, 2018

Dealership Rating
Employee Rating

I had the best experience purchasing new avalon. I love the experience purchasing a new Avalon. the salesperson was great and the total experience was perfect. would recommend to anyone interested in More

by bsanthouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Fike, Frederyck Mateo, Kevin McGrath, Christopher White

Sep 26, 2018

DCH Freehold Toyota responded

Thank you for your positive review! We are so glad that you had a great experience. We hope you love your new Avalon.

July 16, 2018

Dealership Rating
Employee Rating

Service I wouldn’t go anywhere else! Every person I dealt with was amazing. Their service, sales and customer service are the best! I will continue to use DCH More

by Claudia4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Devon Greene, Meir Jefroimski, Kevin McGrath, Ludwick Niezgoda, Rich Slafer, George Truchan

Jul 17, 2018

DCH Freehold Toyota responded

Claudia, thank you for the excellent, 5-star review! We truly appreciate your business.

July 04, 2018

Dealership Rating
Employee Rating

Terrific service Dch was a great place to buy and service. Ian is a great salesman. Janine is a great service tech. I highly recommend this desler and service team. More

by Jimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ian-Michael Salon

Jul 11, 2018

DCH Freehold Toyota responded

Thank you for the stellar review, Jimmy! We're so glad you enjoyed your experience with Ian and Janine!

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