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Dealership Experience
4 mos
Languages Spoken
English
8 Reviews
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8 Reviews of Janie Wilder
October 17, 2026
I had taken my car several times to Roseville auto Mall Subaru. I have found that Fairfield gives me superior service with much much less less hassle. I would recommend them before anybody else. Thank you Subaru. I have found that Fairfield gives me superior service with much much less less hassle. I would recommend them before anybody else. Thank you for your help with all my issues. More
by jb6146283
Verified CustomerOther Employees Tagged: Marissa Delgadillo, Marco Oropeza, Nicolas Ramirez, Tony Richardson, Kyler Schwab, Luis Orosco
October 14, 2026
I want to be completely honest and upfront when I say that after my initial unprofessional interaction with Aman from sales over the phone, I did not think I would be purchasing a vehicle from Fairfield that after my initial unprofessional interaction with Aman from sales over the phone, I did not think I would be purchasing a vehicle from Fairfield Subaru. I was spoken to in a rude tone and things were said that should not have been at all especially when I was coming in paying all cash. It left a bad impression. However, shortly after, I received a call from Josh, the Sales Manager. He took the time to speak with me, listen to my concerns, and set everything straight. He made me feel heard and handled the situation exactly the way a manager should. Honestly, Josh is the reason I even decided to make the drive out to Fairfield to look at the car. From that point forward, my experience completely changed. I want to give a huge thanks to Josh and Janie for helping me through the entire purchasing process. They were both professional, kind, knowledgeable, and straightforward from beginning to end. There was never any pressure, and I always felt like I was being treated fairly. As someone who is a Subaru enthusiast and currently owns three Subaru STIs, walking into Fairfield Subaru and seeing all of the older Subies throughout the dealership was really cool. It immediately felt like I was in a place where people genuinely appreciated these cars. Purchasing a 2020 STI that had clearly been well taken care of was a special experience for me, and the team understood that. I also had the pleasure of meeting Jonathan, the Parts Manager, who took the time to show me a couple of the cool Subies around the dealership. Wahid, one of the owners, also came over to introduce himself towards the end of my purchase and was genuinely excited for me about purchasing the STI. Those little interactions really stood out to me. At the end of the day, what started off as a disappointing experience turned into an exceptional and straightforward purchase. Fairfield Subaru did the right thing, treated me fairly all the way through, and made me feel like I walked out not only with another STI, but with some new friends along the way. As a Subaru STI die-hard, I’m especially happy knowing this car is going to a forever home where it will be appreciated and taken care of. Thank you to everyone at Fairfield Subaru who played a part in making this happen. I truly appreciate everything you guys did to turn the experience around and make it a positive one. I’ll see you guys again next year for a service appointment — and, of course, to say hello and check out some more Subies. Might even bring my ‘04 by so you can all take a look! Cheers! 🤙🏽🏁 More
by svhvg
Other Employees Tagged: Joshua
October 10, 2026
My experience was great ! !! service from sales associate was superb !! He took the time to show me wverything on my new vehicle !!! !! service from sales associate was superb !! He took the time to show me wverything on my new vehicle !!! More
by fapv50
Other Employees Tagged: Marco Oropeza, Luis Orosco, Aman Kali
September 18, 2026
I worked with Jon, Ryan, and Ilene and it was the best service I’ve ever had at a dealership with any of my vehicles. You will be seeing us again! service I’ve ever had at a dealership with any of my vehicles. You will be seeing us again! More
by seth.hightower
Other Employees Tagged: Marissa Delgadillo, Marco Oropeza, Gabriela Vidales, Nicolas Ramirez, Tony Richardson, Kyler Schwab, Luis Orosco, Aman Kali , Job, Ryan, Ilene
September 08, 2026
On time as stated service kept me updated and explained what was done. Very helpful service what was done. Very helpful service More
by ramfevr
Other Employees Tagged: Marissa Delgadillo, Gabriela Vidales
August 28, 2026
We had a very good experience when we purchased our car. Janie was helpful and personable, and there was no sales pressure. We got a good deal on the car and overall a very good experience. It was worth the Janie was helpful and personable, and there was no sales pressure. We got a good deal on the car and overall a very good experience. It was worth the drive from Sacramento. More
by coribea9
