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Janessa Rios
Janessa Rios at Russ Darrow Toyota of West Bend
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Janessa Rios

Finance Manager

Russ Darrow Toyota of West Bend

2700 W Washington Street
West Bend, WI 53095

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5.0
6 Reviews

Dealership Experience

6 yrs, 4 mos

Industry Experience

6 yrs, 4 mos

5.0

6 Reviews

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6 Reviews of Janessa Rios

March 10, 2025

Dealership Rating
Employee Rating

The dealership has a very nice and friendly staff. Heather and Janessa were great to work with and made my purchase experience very smooth and seamless. Thanks!!! More

by Danny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Heather Gagliano

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Mar 11, 2025

Russ Darrow Toyota of West Bend responded

Danny, Thank you so much for your excellent review! We are so glad that Heather, Janessa, and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

March 06, 2025

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Employee Rating

Matt and the rest of the Russ Darrow team were great to work with. Our first new build vehicle purchase process was seamless. Great communication (timely and clear), friendly, no pressure. Would definit More

by NKHANTKE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matthew Buettner

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Mar 06, 2025

Russ Darrow Toyota of West Bend responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Matthew or our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Mitchell Darrow mitchell.darrow@russdarrow.com

March 04, 2025

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Employee Rating

We had an exceptional experience with Noah and Klinton! They were knowledgeable, friendly and straight to the point. More

by riggiriggs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Luckiesh, Klinton Stoffel

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Mar 04, 2025

Russ Darrow Toyota of West Bend responded

We are very happy to hear that Noah and Klinton provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

February 22, 2025

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Employee Rating

It's nice, clean, and the people are very professional. They are serious about your vehicle. More

by POW441
Recommend Dealer
Yes

Other Employees Tagged: Rob Martin , Dan Domask

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Feb 22, 2025

Russ Darrow Toyota of West Bend responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mitchell Darrow mitchell.darrow@russdarrow.com

February 02, 2025

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Employee Rating

Everyone here is extremely nice and very knowledgeable. They all know what they are doing and every visit runs smoothly. More

by helen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Mcginnis, Abigail Lundberg

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Feb 03, 2025

Russ Darrow Toyota of West Bend responded

Helen, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Toyota of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

February 02, 2025

Dealership Rating
Employee Rating

I feel you bend over backwards trying to make things correct. And very helpful we are not computer people at all and Jeremy’s patience is very refreshing. No one has made us feel dumb or well that’s the More

by 2623340770
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Martin, JEREMIAH PFLUGER , Nick Loose

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Feb 03, 2025

Russ Darrow Toyota of West Bend responded

Thank you for your business and this review. We're happy to hear Jeremy and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mitchell Darrow mitchell.darrow@russdarrow.com

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