Jane Grambo
Jane Grambo at Tim Lally Chevrolet

Jane Grambo

Cashier

Tim Lally Chevrolet

24999 Miles Rd
Warrensville Hts, OH 44128

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4.8
102 Reviews
4.8

102 Reviews

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102 Reviews of Jane Grambo

May 26, 2025

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Employee Rating

Always professional and welcoming. A relaxed environment while you are waiting on your vehicle to be serviced. Always comfortable having my vehicle serviced here. More

by RANDOLPH_HOLCOMB
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Recommend Dealer
Yes

Other Employees Tagged: Sean Holmes

May 23, 2025

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Everyone there was very knowledgeable and kind. They all went above and beyond to take care of me and make sure the process was as convenient and smooth as possible. More

by WAHUGEL
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Recommend Dealer
Yes

May 23, 2025

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I have been bring my cars to Tim. Lally for a while .I have older vehicle and I am always pleased with the quality of service I receive from the door to the counter .I thank everyon More

by HUGGINS115
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Recommend Dealer
Yes

May 19, 2025

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The Service Center Employees were very prompt, efficient, courteous and friendly. They always are helpful and have a friendly smile and attitude. More

by PRECIOUSCALLIE
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Recommend Dealer
Yes

Other Employees Tagged: Matt Nagy

May 15, 2025

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Employee Rating

Quick and easy check in. Accurate estimate with service time. All staff I interacted with were pleasant. More

by M.1987
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Recommend Dealer
Yes

Other Employees Tagged: Sean Holmes

May 14, 2025

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Employee Rating

Very courteous and was able to change my oil in a timely fashion and let me carry on with my day. More

by d-town2029
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matt Nagy

May 07, 2025

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Good explanation of what was needed as far as repairs. Sean was friendly soft spoken and I felt that he was honest More

by M.MCKEE4075
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Recommend Dealer
Yes

Other Employees Tagged: Sean Holmes

May 01, 2025

Dealership Rating
Employee Rating

Service was excellent and professional. Time management was excellent. I would recommend them to anyone More

by HAWKINSKAI320
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Recommend Dealer
Yes

April 26, 2025

Dealership Rating
Employee Rating

I wasn't to happy that my Camaro was not washed. When I asked, Rachel told me your not set up to hand wash cars. So if a customer bring in a Corvette, that dont get washed either. Felt like i was li More

by JMBL13
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Rininger

April 02, 2025

Dealership Rating
Employee Rating

Service was great but communication on when car ready was lacking. I liked the text message but would have liked notification when car was ready for pick up. I was told 10am but apparently not finished until More

by MARILYNMUZIC
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Rachel Rininger, Sean Holmes

Apr 05, 2025

Tim Lally Chevrolet responded

Thank you for sharing your feedback with us. We're pleased to know that you were satisfied with the service you received. We regret that our communication regarding your vehicle's readiness for pickup did not meet your expectations. We appreciate your suggestion for a notification system to alert customers when their cars are ready, and we will certainly explore this option to improve our communication. We understand that Rachel was assisting another customer when you arrived, and that this may have contributed to the delay in notification. We continuously strive to enhance our efficiency and communication. Thank you again for your review. We value your business and look forward to providing you with an even better experience in the future. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

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