Service department is fast and friendly.
Jane is the best service person I have ever dealt with.
Jane is the best service person I have ever dealt with.
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by tghaack
Verified Customer
Verified Customer
Service Price Transparency
Apr 03, 2024 -
Val Ward Cadillac Inc responded
Thank you so much for your positive comments about Val Ward Cadillac, Inc.! We look forward to your next visit! Take care!
Identities the problem and corrected it same day.
Extremely pleased with the service department! Always on top of their game!
Extremely pleased with the service department! Always on top of their game!
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by MTZMAIL1
Verified Customer
Verified Customer
Service Price Transparency
Mar 25, 2024 -
Val Ward Cadillac Inc responded
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Jane was friendly and efficient at getting us checked in
and then communicating what the technicians found.
and then communicating what the technicians found.
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by mtaylor271
Verified Customer
Verified Customer
Service Price Transparency
Mar 21, 2024 -
Val Ward Cadillac Inc responded
We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Val Ward has outstanding service representatives.
Always on top if every concern and a willingness to listen and help with all your service issues.
Always on top if every concern and a willingness to listen and help with all your service issues.
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by VICKIJIM
Verified Customer
Verified Customer
Service Price Transparency
Mar 18, 2024 -
Val Ward Cadillac Inc responded
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
FI am new to the area, first time to the dealership.
The service staff was outstanding. I will definitely be coming back!
The service staff was outstanding. I will definitely be coming back!
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by dean_drougas
Verified Customer
Verified Customer
Service Price Transparency
Mar 13, 2024 -
Val Ward Cadillac Inc responded
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Jamie was very helpful, my concerns were handled
promptly! Great Job!!
Thank you Team Val Ward!
promptly! Great Job!!
Thank you Team Val Ward!
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by stevewhittaker
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Dave McKinney
, Brandon Lentz, Jamie Martin
Mar 13, 2024 -
Val Ward Cadillac Inc responded
Steve, we're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. Please let us know if there is anything else we can do for you; we are more than happy to help!
Recommend Val Ward Cadillac highly.
Great people and service. We had a great experience with Justin in sales and Lisa in finance.
Great people and service. We had a great experience with Justin in sales and Lisa in finance.
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by sms2806
Verified Customer
Verified Customer
Mar 05, 2024 -
Val Ward Cadillac Inc responded
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
Jane as a service writer and Domus as possibly the best
mechanic in town is a formidable combination.
mechanic in town is a formidable combination.
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by SPETTY2
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Domus
Feb 26, 2024 -
Val Ward Cadillac Inc responded
We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. Please don't hesitate to reach out if there's anything additional we can do for you.
The repair was excellent but the communication with
collision office was bad
Unreturned phone calls
collision office was bad
Unreturned phone calls
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by TKOVADAL
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Bonnie in collision
Feb 23, 2024 -
Val Ward Cadillac Inc responded
We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (239) 939-2212 when you have a chance. Thank you, and we look forward to hearing from you.
Highly recommend Val Ward Cadillac!
From sales to service to the friendly staff, it’s top notch! Jane in the service department is so professional, knowledgeable, and kind. Come see why
From sales to service to the friendly staff, it’s top notch! Jane in the service department is so professional, knowledgeable, and kind. Come see why this is one of the top related dealers!
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by Ashley Piland
Service Price Transparency
Other Employees Tagged:
Jay Severson
Feb 19, 2024 -
Val Ward Cadillac Inc responded
Ashley, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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